Very poor delivery. It took them 3 (!) days to dispatch a car. WHY? Ordered on Sunday. They only shipped on Wednesday, while initial email said delivery on Thursday. Now it looks like Friday or Saturd... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I needed a Land Rover Defender as a topper for my husband’s birthday cake . ( It was important that it was a perfect replica in every detail) Diecast Model Centre had several to chose from ! I was de... Voir plus
Seeing all those 5* reviews doesn't surprise me one bit! Not only are the models great, with such an interesting range available, what really marks Oxford out is the quality of their customer service.... Voir plus
Just used Diecast Model Centre for the first time and very impressed. Ordered a competitively priced Spark 1/43 Lotus F1 Car, which arrived quickly and well packed for safe delivery. Throughout and po... Voir plus
À propos de l'entreprise
- Magasin de modélisme
- Boutique d'objets à collectionner
- Magasin d'articles de loisirs
- Magasin de miniatures
À propos de Diecast Model Centre
Écrit par l'entreprise
Diecast Model Centre is a family owned and operated online model shop based in Somerset (UK) that was established in 2005.
At Diecast Model Centre, we believe that collecting models or giving them as gifts doesn't have to be expensive and in line that our core values are to offer our customers models of exceptional value and to provide a first-class shopping experience.
On our website you'll find all kinds of models not sold by many other retailers; models from brands you may have heard of such as Bburago, Maisto, Oxford Diecast and Solido, and from brands you may not have heard of such as Cararama, Model Car Group, Motormax and Welly.
We aim to make buying from us easy and enjoyable. Our online store is designed to be customer friendly, but should you have any queries either before, during or after making your purchase, we're here to help, either by email, phone or if you prefer, self-help with our comprehensive FAQ's.
Behind the scenes, we'll work tirelessly to get your order out on time with all in-stock items despatched within one working day. And, we won't skimp on the packaging either, using quality materials - mostly recycled or recyclable - so that your model has the best chance of reaching you in the same perfect condition as it leaves us.
Finally - we hope it doesn't happen - but, if for any reason you are not 100% satisfied with your purchase from Diecast Model Centre, please do let us know and we'll do everything we can to put right any wrongs - and, that's a promise!
Coordonnées de contact
Peckett Plaza, Caldicott Drive, Heapham Road Industrial Estate, DN21 3PH, Gainsborough, Royaume-Uni
- 0333 344 9824
- hello@diecastmodelcentre.co.uk
- diecastmodelcentre.co.uk
4,3
Excellent
398 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very happy
Very happy. Kept well informed. Lovely emails from the owner? Thanking us for our custom. Item arrived in good time.
12 avril 2023
Avis spontané
Réponse de Diecast Model Centre
It's great to hear that you are pleased with your shopping experience at Diecast Model Centre. Thank you so much for taking the time to leave us an excellent review, we really do appreciate.
Kind regards,
Ian
Very fast delivery good value for money
14 avril 2023
Avis spontané
Réponse de Diecast Model Centre
Thank you so much, Trevor. We really appreciate you leaving us an excellent review.
Kind regards,
Ian
Réponse de Diecast Model Centre
Thank you so much for taking the time to leave us an excellent review, John.
Kind regards,
Ian
A long time wait for the item
A long time wait for the item and not cheap...... But happy when it arrived.
31 mars 2023
Réponse de Diecast Model Centre
Thank you for your review and it's good to hear that you are happy with your model. However, I would just like to address the negative points that you have mentioned.
The wait! As was shown on our website and through the ordering process, this particular model was a pre-order item that the manufacturer had not yet released. When you placed your order in January, we were quoting the manufacturer's expected release date as being April. As soon as the manufacturer released the item and we recieved it from them, we despatched it to you straight away; the despatch date being the 1st of April.
Not cheap! We always aim to give great value and most pre-orders are available with an early-bird discount as on your particular item which was discounted by 17% (£6) from the RRP which was not only an excellent price at the time but remains cheaper than any others that I can see currently for sale, in some cases £12 cheaper.
I am sorry that we did not meet up with your expectations, but thank you for your business.
Kind regards,
Ian
Ford Cortina
It reminds me of the Ford Cortina my dad had when I was younger
Perfect in every detail
28 mars 2023
Réponse de Diecast Model Centre
That's great to hear, Martin. We raelly appreciate you leaving us an excellent review.
Kind regards,
Ian
Lotus
I bought the Lotus 77 and Lotus 88 1:43 scale. Excellent value for money. I will definitely be purchasing more.
5 avril 2023
Avis spontané
Réponse de Diecast Model Centre
That's great to hear, Mark, thank you. We really like these F1 models as well, just a shame that many are no longer available or very close to becoming that.
Kind regards,
Ian
Réponse de Diecast Model Centre
Thank you so much for taking the time to leave us an excellent review, Krzysztof.
Kind regards,
Ian
Great models at very good prices!
Great models at very good prices!
Genuine and authentic
7 avril 2023
Avis spontané
Réponse de Diecast Model Centre
Thank you so much for taking the time to leave us an excellent review, Variam.
Kind regards,
Ian
Réponse de Diecast Model Centre
Thank you for leaving us an excellent review, HC.
Kind regards,
Ian
Great Price and Fast Delivery!
30 mars 2023
Réponse de Diecast Model Centre
Thank you for leaving us an excellent review, Nigel.
Kind regards,
Ian
Excellent service
30 mars 2023
Réponse de Diecast Model Centre
Thank you for leaving us an excellent review, John.
Kind regards,
Ian
Excellent delivery times
Excellent delivery times , very good price easy negotiation of Web site . My only slight disappointment was the fact that the model has no wing mirrors, other than that splendid.
30 mars 2023
Réponse de Diecast Model Centre
Thank you so much so leaving us an excellent review, Andrew. I agree, the model would be better with the wing mirrors, but unfortunately, that aspect is down to the manufacturer.
Kind regards,
Ian
Good one
Mirrors are weak and broke once opened from package, rest all fine and good to buy
30 mars 2023
Réponse de Diecast Model Centre
Thank you for taking the time to leave us your review, Srikanth. I am sorry to read that you have experienced an issue with the mirror breaking off of your model. We have sold dozens of this particular casting and have not had any issues thus far, so can only assume that this is a very rare occurrence. If you would like to return your model to us, we would be happy to provide a refund for you.
Kind regards,
Ian
great model and well packed
23 mars 2023
Réponse de Diecast Model Centre
That's great to hear, Stanley, and thank you so much for leaving us an excellent review.
Kind regards,
Ian
Réponse de Diecast Model Centre
That's great to hear, Paul, and thank you so much for leaving us an excellent review.
Kind regards,
Ian
GOOD SERVICE
22 mars 2023
Réponse de Diecast Model Centre
Thank you so much for taking the time to leave us a 5-star review.
Kind regards,
Ian
Superb service, from begining to end
After finding the model we wanted, the whole process ran smoothly. Ordering was simple and the communication from then to delivery, a few days later, was excellent. The item arrived on time and exactly as we had hoped for.
26 mars 2023
Réponse de Diecast Model Centre
Thank you so much for taking the time to leave us an excellent review and we're so pleased to hear that you are happy with our service.
Kind regards,
Ian
Corgi Oxford Bedford Mr Whippy Ice Cream Van
Excellent response and communication - very efficient despatch and the product is absolutely superb. Really pleased with my newest model which is accurate and very detailed.
25 mars 2023
Avis spontané
Réponse de Diecast Model Centre
Thank you so much for leaving us an excellent review, Toby. We're delighted you have had a positive shopping experience with us.
Kind regards,
Ian
Although not available when first I…
Although not available when first I placed my order the waiting time for availability was spot on and the model is as good as the original car( Cortina Mk3 GLX)
25 mars 2023
Réponse de Diecast Model Centre
I'm pleased to hear that, Patrick, and appreciate you taking the time to leave us an excellent review.
Kind regards,
Ian
Really quick delivery so very…
Really quick delivery so very impressed. Good item as well.
24 mars 2023
Réponse de Diecast Model Centre
Thank you so much for leaving us an excellent review, Lorraine. We're delighted you have had a positive shopping experience with us.
Kind regards,
Ian
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.