Very poor delivery. It took them 3 (!) days to dispatch a car. WHY? Ordered on Sunday. They only shipped on Wednesday, while initial email said delivery on Thursday. Now it looks like Friday or Saturd... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I needed a Land Rover Defender as a topper for my husband’s birthday cake . ( It was important that it was a perfect replica in every detail) Diecast Model Centre had several to chose from ! I was de... Voir plus
Seeing all those 5* reviews doesn't surprise me one bit! Not only are the models great, with such an interesting range available, what really marks Oxford out is the quality of their customer service.... Voir plus
Just used Diecast Model Centre for the first time and very impressed. Ordered a competitively priced Spark 1/43 Lotus F1 Car, which arrived quickly and well packed for safe delivery. Throughout and po... Voir plus
À propos de l'entreprise
- Magasin de modélisme
- Boutique d'objets à collectionner
- Magasin d'articles de loisirs
- Magasin de miniatures
À propos de Diecast Model Centre
Écrit par l'entreprise
Diecast Model Centre is a family owned and operated online model shop based in Somerset (UK) that was established in 2005.
At Diecast Model Centre, we believe that collecting models or giving them as gifts doesn't have to be expensive and in line that our core values are to offer our customers models of exceptional value and to provide a first-class shopping experience.
On our website you'll find all kinds of models not sold by many other retailers; models from brands you may have heard of such as Bburago, Maisto, Oxford Diecast and Solido, and from brands you may not have heard of such as Cararama, Model Car Group, Motormax and Welly.
We aim to make buying from us easy and enjoyable. Our online store is designed to be customer friendly, but should you have any queries either before, during or after making your purchase, we're here to help, either by email, phone or if you prefer, self-help with our comprehensive FAQ's.
Behind the scenes, we'll work tirelessly to get your order out on time with all in-stock items despatched within one working day. And, we won't skimp on the packaging either, using quality materials - mostly recycled or recyclable - so that your model has the best chance of reaching you in the same perfect condition as it leaves us.
Finally - we hope it doesn't happen - but, if for any reason you are not 100% satisfied with your purchase from Diecast Model Centre, please do let us know and we'll do everything we can to put right any wrongs - and, that's a promise!
Coordonnées de contact
Peckett Plaza, Caldicott Drive, Heapham Road Industrial Estate, DN21 3PH, Gainsborough, Royaume-Uni
- 0333 344 9824
- hello@diecastmodelcentre.co.uk
- diecastmodelcentre.co.uk
4,3
Excellent
398 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very good service
Very good service, very quick delivery; great product and service would use company again 5star
16 février 2023
Réponse de Diecast Model Centre
Thank you for awarding us 5-stars, David. We appreciate your business and would love to see you back again.
Kind regards,
Ian
First class product and service
First class product and service. Fast delivery and well packaged
2 mars 2023
Réponse de Diecast Model Centre
Thank you so much for taking the time to leave us an excellent review, Kevin.
Kind regards,
Ian
Great service and really fast delivery
Great service and really fast delivery. Bought as a gift for a friend and she loved the fact it had her own registration on it. Not seen any one else offering that service. Definitely use again and highly recommended
15 février 2023
Réponse de Diecast Model Centre
Thanks for leaving us an excellent review, Stewart. Great to hear that the gift was well received.
Kind regards,
Ian
First time ordered from this company…
First time ordered from this company and highly recommend this site for all your diecast models, very pleased with my Honda Civic ep3, fast delivery will be buying from you again.
23 février 2023
Réponse de Diecast Model Centre
Thank you, Julie. I really appreciate you taking the time to leave us an excellent review.
Kind regards,
Ian
The model is fantastic
The model is fantastic, I am well pleased,I am looking for fast and furious casting model's etc, would be greatful if could send pictures,
11 février 2023
Réponse de Diecast Model Centre
Thank you so much for taking the time to leave us an excellent review.
Kind regards,
Ian
Placing the order was easy and the item…
Placing the order was easy and the item was delivered the next day.
16 février 2023
Réponse de Diecast Model Centre
Thank you so much for taking the time to leave us an excellent review.
Kind regards,
Ian
Super service and product
Communication great, deliver fast, product exactly as described and great quality. (Police motor bike BMW R1200)
Packaged exceptionally well.
Buy with complete confidence.
And Thank you 🙏.
16 février 2023
Réponse de Diecast Model Centre
Thank you so ,much for leaving us a glowing review, it really is appreciated.
Kind regards,
Ian
Great gift
Great gift!
I purchased the motorcycle model for a Valentines gift for my Husband until the real deal can be gifted.
He was over the moon with it.
Great communication from the company and fast delivery. Quality as expected.
Thank you
23 février 2023
Réponse de Diecast Model Centre
Thank you, Kylie. I really appreciate you taking the time to leave us an excellent review.
Kind regards,
Ian
Lovely car with personalised reg plate
Arrived quicker than stated, personalised registration plate was great. My son loved his car.
9 février 2023
Réponse de Diecast Model Centre
That's great to hear, Annemarie. Thank you for taking the time to leave us an excellent review.
Kind regards,
Ian
The product was a vespa 125,a die cast…
The product was a vespa 125,a die cast model.i ordered it and it came within 4 days,the model is superb with great detail,I'm a scooterist and ride a vespa and would recommend any product from the diecast model centre.
17 février 2023
Avis spontané
Réponse de Diecast Model Centre
Thank you, Wayne. I really appreciate you taking the time to leave us an excellent review.
Kind regards,
Ian
Réponse de Diecast Model Centre
Thank you so much for taking the time to leave us an excellent review.
Kind regards,
Ian
Great service & quality product
13 février 2023
Réponse de Diecast Model Centre
Thank you so much for taking the time to leave us an excellent review.
Kind regards,
Ian
ExDiecast Model Centre
Excellent service, good quality models and reasonably priced.
Delivery was on date expected and packaged well so nothing was broken.
10 février 2023
Avis spontané
Réponse de Diecast Model Centre
Thank you so much for taking the time to leave us an excellent review.
Kind regards,
Ian
Great product
The product arrived swiftly and safely, it was a gift for my partner and he loves it! There was great communication when it came to my order being displayed and tracking my order.
15 février 2023
Avis spontané
Réponse de Diecast Model Centre
Thank you, Heather. I really appreciate you taking the time to leave us an excellent review.
Kind regards,
Ian
Great item, great company.
Great item delivered super fast and very well packaged.
Great communication from purchase to delivery.
Will use again.
7 février 2023
Réponse de Diecast Model Centre
Thank you, Donna. I really appreciate you taking the time to leave us an excellent review.
Kind regards,
Ian
Fantastic service
The ordering was straight forward.
Delivery was within a couple of days.
Product was as described.
7 février 2023
Réponse de Diecast Model Centre
Thank you so much for taking the time to leave us an excellent review.
Kind regards,
Ian
Great seller recomand
Great experience fast delivery very well packed and good quality for the price paid
7 février 2023
Avis spontané
Réponse de Diecast Model Centre
Thank you so much for taking the time to leave us an excellent review.
Kind regards,
Ian
Really good diecast car
Really good diecast car, fast delivery and good communication.
20 janvier 2023
Réponse de Diecast Model Centre
Thank you, Gray. Your review really helps us and we appreciate you taking the time to leave it.
Kind regards,
Ian
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.