If anyone needs to learn how to online retail, ask this company. From the outset, the website is both clear and informative. All the information I needed to know was there, proper images and showing... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
It was easy to find the calibration weight I needed, order and have it delivered quickly without issue. It makes my travel espresso scales work.
L'entreprise a répondu
Excellent scales, the most useful function is the raised weigh table so you can read the weight under a large bowl. Also the mains or battery option can be extremely useful.
L'entreprise a répondu
2 scales bought from this company. Both are fully functioning and reliable and come with guarantees. Lesson learnt - buy products from specialists in their domain, not from online retailers that sell... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Huge selection of digital scales for kitchen, commercial and industrial use from top quality brands - with our lowest prices ever!
Coordonnées de contact
Units A6-A7 Withytree Farm, Broadway Road, GL54 5NT, Winchcombe, Royaume-Uni
- 01352861111
- sales@digital-scales-company.co.uk
- digital-scales-company.co.uk
4,9
Excellent
173 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Digital Scales Company
Hello Robert,
Thank you for your order and taking the time to leave a great review, it's really appreciated!
Best wishes, Sue @ Digital Scales Company
Specific calibration weight transforms espresso scales
It was easy to find the calibration weight I needed, order and have it delivered quickly without issue. It makes my travel espresso scales work.
7 juin 2026
Réponse de Digital Scales Company
Hello Matt,
Thank you for your great review!
We’re really pleased to hear that you found it easy to locate the calibration weight you needed and that the ordering and delivery process went smoothly.
It’s fantastic to know that it has helped get your travel espresso scales working properly again.
We really appreciate your support and hope you enjoy many perfectly measured coffees ahead!
Best wishes, Sue @ Digital Scales Company
Really fast and efficient service
Really fast and efficient service. I really appreciate their attention to detail.
11 juin 2026
Réponse de Digital Scales Company
Hello Paul,
Thank you for your lovely review. We're really pleased to hear that you were happy with our fast and efficient service.
Attention to detail is something we take great pride in, so it's especially rewarding to know that it was noticed and appreciated.
Thank you for your support, and we hope to be of service again in the future.
Best wishes, Sue @ Digital Scales Company
Digital Scales were able to save us from a pinch!
Digital Scales were amazing at providing us with a set of scales on a super tight deadline with amazing customer support and with a high level of care and empathy
28 mai 2026
Avis spontané
Réponse de Digital Scales Company
Hello Jonah,
Thank you so much for your kind words. We're delighted that we were able to help when you needed the platform scales at short notice.
As a family business, we understand how important it is to receive both great service and genuine support, especially when working to a tight deadline. It means a lot to hear that our team's care, empathy and customer service made a difference.
Thank you for choosing Digital Scales Company, and we really appreciate you taking the time to share your experience.
Best wishes, Sue @ Digital Scales Company
The Gempro 300 is great for reloading
The Gempro 300 is great for reloading. Not so much for trickling powder. But checking weights.
19 mai 2026
Réponse de Digital Scales Company
Hello Mr Diamond,
Thank you for your order and taking time to leave a really helpful review. We're pleased to hear the Gempro 300 scales are great for your reloading application.
Best wishes, Sue @ Digital Scales company
I ordered online but found payment a…
I ordered online but found payment a little difficult so rang DSC. Spoke to a very nice and helpful man called Mark who told me what to do. Delivery was very quick and the scales were perfect when delivered and just what I was expecting. The cheapest place I found too!
20 mai 2026
Réponse de Digital Scales Company
Hello Chris,
Thank you so much for your lovely review.
We’re really pleased that Mark was able to help you with the payment process and get everything sorted for you quickly and easily.
As a family business, we always try to offer personal service alongside great value, so it’s wonderful to hear that you were happy with both the scales and the fast delivery.
We really appreciate your support and hope you enjoy using your new scales for many years to come!
Best wishes,
Sue@ Digital Scales Company
Fast delivery and overall good service.
14 mai 2026
Réponse de Digital Scales Company
Hello,
Thank you for your review!
We’re really pleased to hear you were happy with the fast delivery and overall service.
We appreciate your support and hope to serve you again in the future!
Best wishes, Sue@ Digital Scales Company
Outstanding.
If anyone needs to learn how to online retail, ask this company. From the outset, the website is both clear and informative. All the information I needed to know was there, proper images and showing what is needed and no annoying pop ups. Crazy fast delivery, really well packaged and the invoice was included, not a shoddy ‘download available’.
I needed precise scales that weren’t stupidly expensive and worked on mains power. I got all of the above with a recognised brand and half the price of the internet giants.
Thanks guys, you did me a great deal and delivered the goods.
19 mai 2026
Avis spontané
Réponse de Digital Scales Company
Hello Martin,
Thank you so much for such an amazing review. As a small family business, feedback like this genuinely means a great deal to us.
We work hard to make our website clear, informative and straightforward to use, so it’s fantastic to hear that you appreciated the honest product information, proper images and pop-up free experience. We’re also really pleased that the scales were exactly what you were looking for, reliable, accurate, mains powered and great value for money.
It’s lovely to know that the fast delivery, careful packaging and included invoice all made a difference too. We believe the little details still matter.
Thank you again for choosing us and for taking the time to share your experience. Your support truly helps independent businesses like ours continue to compete with the big online retailers.
Best wishes, Sue @ Digital Scales Company
Excellent scales
Excellent scales, the most useful function is the raised weigh table so you can read the weight under a large bowl.
Also the mains or battery option can be extremely useful.
9 mai 2026
Réponse de Digital Scales Company
Hello Donald,
Thank you for your excellent review!
We’re delighted to hear that you’re enjoying the My Weigh KD7000 scales and are finding the raised weighing platform especially useful when using larger bowls. It’s also great to know that the mains or battery power option has been convenient for you too.
We really appreciate your feedback and your support!
Best wishes Sue@ Digital Scales Company
Prompt and helpful telephone service
15 mai 2026
Réponse de Digital Scales Company
Hello Victoria,
Thank you for your order and lovely review, it is really appreciated!
Best wishes,
Sue @ Digital Scales Company
Great customer service
Due to a poor internet connection my order wasn’t processed properly. I received a very kind call from them first thing the following morning to address the issue. The order was with me the following day.
13 mai 2026
Réponse de Digital Scales Company
Hello Ruth,
Thank you for your lovely review.
We’re so pleased we were able to quickly resolve the issue and get your order to you without any delay.
As a family business, providing helpful customer service is very important to us, and we really appreciate you taking the time to share your experience.
Best wishes Sue @ Digital Scales Company
The delivery time and customer service…
The delivery time and customer service were both excellent. I ordered the wrong model and they got the correct model to me the next day. I couldn't have asked for better service.
3 mai 2026
Réponse de Digital Scales Company
Hello Eleanor,
Thank you so much for your kind review!
We’re really pleased to hear that both our delivery service and customer support met your expectations.
Mistakes can happen when ordering, so we’re glad we could quickly get the correct model to you the very next day.
Your feedback means a lot to our team, and we truly appreciate your kind words and support.
Best wishes, Sue @ Digital Scales Company
The scales arrived in good time and in…
The scales arrived in good time and in good condition.
29 avril 2026
Réponse de Digital Scales Company
Hello Phillip,
Thank you for your feedback!
We’re so pleased to hear your scales arrived quickly and in perfect condition.
We really appreciate your support.
Best wishes, Sue @ Digital Scales Company
Absolutely exemplary customer service
Absolutely exemplary customer service. Replaced some faulty scales free of charge, 11 months after I bought them, no quibbles. Highly recommended.
6 mai 2026
Avis spontané
Réponse de Digital Scales Company
Hello,
Thank you so much for your kind review.
We’re delighted we could help resolve the issue quickly and to your satisfaction.
Providing excellent customer service is very important to us, so your recommendation really means a lot.
Thank you again for your support!
Best wishes, Sue @ Digital Scales Company
Excellent scales and brisk delivery
10 avril 2026
Réponse de Digital Scales Company
Hello Ralph,
Thanks so much for your kind words!
We’re really pleased you’re happy with the scales and that your order arrived quickly.
We appreciate your support and hope to serve you again soon.
Best wishes, Sue @ Digital Scales Company
Réponse de Digital Scales Company
Hello Malcolm,
Thank you for your feedback!
We’re glad you found the ordering process simple and the delivery fast and efficient. We really appreciate your support and comments.
Best wishes, Sue @ Digital Scales Company
Good scales
Good scales, does not measure liquid qty, my fault i didnt check this.
And little delay on delivery, ordered on a sat and expecting next day as paid for, didnt get until the tuesday, so no point in paying next day delivery, should have just paid standard.
So i feel a little misleading.
However scales ok and do job i need for.
28 mars 2026
Réponse de Digital Scales Company
Hello Rebekah,
Thank you for your feedback, we’re glad the scales are working well for you. We appreciate your understanding that theses scales do not weigh liquid quantities.
We’re sorry for any confusion around delivery. As we dispatch orders Monday to Friday, weekend orders are processed on Monday, so next-day delivery applies from dispatch. We’ll look at making this clearer going forward.
Thank you again for your comments and for your feedback, it really helps us improve.
Best wishes, Sue @ Digital Scales Company
Great customer support!
Great customer service! I had an issue with the online payment system (nothing to do with digital scales company) where I had unkowingly paid for the order twice and someone from digital scales called me immediately to let me know and sort the issue! Products are as stated too.
18 mars 2026
Réponse de Digital Scales Company
Hello Danielle,
Thank you so much for your kind feedback!
We’re really pleased we could quickly resolve the payment issue for you, and that you’re happy with the products.
We always aim to provide the best possible service, so it’s great to hear this reflected in your experience.
We truly appreciate your support!
Best wishes,
Sue @ Digital Scales Company
Réponse de Digital Scales Company
Hello Charlie,
Thank you for your order and great 5 star review, it is really appreciated! Please do not hesitate to get in touch if we can help again in the future.
Best wishes, Sue @ Digital Scales Company
Excellent UK supplier
Great traditional service from a UK company! The scales were just what we needed at a really good price with ex-stock delivery. The bonus was the personal service that Digital Scales gave us! What more can you ask for?!
12 mars 2026
Réponse de Digital Scales Company
Hello Wendy,
Thank you so much for your kind words! We’re delighted to hear that the scales were exactly what you needed and that you were pleased with the price and fast delivery.
Providing a personal, reliable service is something we take great pride in, so it’s fantastic to know that made a difference to your experience. Your feedback really means a lot to our team!
If there’s ever anything more we can help with, please don’t hesitate to get in touch, we’d be more than happy to assist.
Best wishes, Sue @ Digital Scales Company
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