Digitalmemorybox Avis 44

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely amazing company. I cannot recommend them enough. Helped all the way through the process checking what I wanted. When I made a mistake there was no issues rectifying it with great communicat... Voir plus

Noté 5 sur 5 étoiles

The communication from Debbie was beyond excellent. We were updated at each step and it made us feel as though our tapes were respected, precious and looked after. The turnaround time was phenomenal a... Voir plus

Noté 5 sur 5 étoiles

The service was quick, and they did an excellent job of converting my almost 40 year old DVDs with video recordings onto USB stick. I only wished my husband was better at taking the videos!

Noté 4 sur 5 étoiles

I found Debra very engaging, friendly and nice. My only issue was the fees were not explained enough nor the breakdown of costs. That said, there was room for discussion. Overall, a good service a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

At Digital Memory Box we preserving life’s most precious moments. We specialise in transforming old tapes, slides, film reels, and other analogue media into high-quality digital formats. Whether it’s a wedding video on VHS, childhood moments captured on camcorder tapes, or vintage family photos, we make it easy for you to relive those memories on modern devices. Our process is simple, secure, and handled with great care. We know how important your memories are, which is why each item is carefully digitised by our expert team. We offer personalised customer support to ensure a smooth and reassuring experience from start to finish. With Digital Memory Box, you don’t have to worry about outdated technology or deteriorating tapes. Your memories are returned to you in a modern, accessible format—whether that’s USB, cloud download ready to share with friends and family. Our customers trust us to protect and preserve what matters most. Whether you're gifting a loved one or saving your own story, Digital Memory Box helps you keep your memories safe for generations to come.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

44 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant service

I was so happy with the service I received from Digital Memory Box. I was very nervous sending such precious cine film, but I needn’t have been - Debbie communicated via WhatsApp and everything was explained carefully, I got updates to let me know it had arrived safely and it was transferred to a download the next day. It was wonderful seeing the film and brought huge happiness, tears and nostalgia for my family. Very easy to download the cloud version and the quality was amazing. Will definitely use them again for some other film that I have - Thankyou

8 décembre 2025
Logo de Digitalmemorybox

Réponse de Digitalmemorybox

Thank you so much for taking the time to review our company. It's reviews like this that make everything we do worthwhile. We hope you enjoy rewatching your precious memories.

Noté 5 sur 5 étoiles

Brilliant service

Spoke to Debbie on the phone prior to placing an order. She was very helpful and clear on the process and the service and quality turned out to be very quick as well.

8 décembre 2025
Logo de Digitalmemorybox

Réponse de Digitalmemorybox

Thank you! Hope you enjoyed your memories.

Noté 5 sur 5 étoiles

Easy to use, prompt, effective.

Easy to use and prompt.
Updated a very old VHS tape successfully and made a wonderful birthday present.

20 novembre 2025
Logo de Digitalmemorybox

Réponse de Digitalmemorybox

Thank you so much for your lovely 5-star review! I'm delighted to hear you found the service easy to use and prompt, and even happier that it made such a special birthday present.

Noté 5 sur 5 étoiles

Excellent

Excellent, personal, speedy service and fantastic results! 5 Stars all round !

1 décembre 2025
Logo de Digitalmemorybox

Réponse de Digitalmemorybox

Thank you so much for your wonderful review! I’m delighted you were happy with the personal service and the results. Your 5-star feedback means a lot! 🌟

Noté 4 sur 5 étoiles

Colour/Grading

I found Debra very engaging, friendly and nice. My only issue was the fees were not explained enough nor the breakdown of costs. That said, there was room for discussion. Overall, a good service and I would recommend Digitalmemorybox.

20 novembre 2025
Logo de Digitalmemorybox

Réponse de Digitalmemorybox

Thank you for taking the time to leave a review, and I’m really pleased you were happy with the work we did for you, including the colour correction, title edits and the upscaling.

I’m sorry if the costing process for the extra studio work didn’t feel as clear as it should have. Because your project needed several creative changes and we liaised with you each time we were unsure of the final costings at the start. I always try to explain this as I go, and I’m sorry if that part wasn’t communicated clearly enough.

I take a great deal of pride in looking after every customer personally, so your feedback is genuinely appreciated. Once again, thank you for your lovely review.

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. My VCR was broken and had mould but Debbie still managed to get the footage off for me

11 novembre 2025
Logo de Digitalmemorybox

Réponse de Digitalmemorybox

Thank you so much for your lovely review Jae it means so much to us.

Noté 5 sur 5 étoiles

Absolutely over the moon with this…

Absolutely over the moon with this service! Honestly can't fault a thing from using the website in the beginning to the very individual attention from Debbie. Everything went so smooth and my neighbour has been reunited with her special wedding vow renewal ceremony in a format she can now watch again. Thank you from the bottom of our hearts!

15 octobre 2025
Logo de Digitalmemorybox

Réponse de Digitalmemorybox

What a lovely review! We love hearing feedback about families and friends being able to re-watch their precious memories.

Noté 5 sur 5 étoiles

So happy ...

So happy ! I sent an old VHS of my late Mum's family, DVDs of me & my siblings and then DVDs of my own sons when they were toddlers. I am so happy to now have all our memories in digital format so that we can all watch them again. My aunts & uncles are delighted to see footage of themselves as young adults (they are now in their 70s & 80s). Digital Memory Box have given great results and communicated all along the line; acknowledging receipt of my data and sending e-mails every step of the way. Highly recommended - Thank you so much!

5 octobre 2025
Noté 5 sur 5 étoiles

What an amazing company

What an amazing company ! First class product , amazing customer service with a quick turnaround from sending my old DVD to receiving the digital copy. Extremely helpful when I needed help with the process . I will be using the service again.

2 juillet 2025
Noté 5 sur 5 étoiles

Amazing service

You can completely trust Digital Memorybox with your treasured videos.
They will lovingly restore old moulds tapes and bring them back to life.
Thank you Digital Memorybox 🙏

19 juin 2025
Noté 5 sur 5 étoiles

Wow, amazing!!!

Wow, this company!! What an incredible service! I was updated and reassured throughout the process and received my memories back so quickly. An awesome company that I cannot recommend highly enough.

21 juin 2025
Noté 5 sur 5 étoiles

Wonderful memories.❤️

What a lovely friendly and helpful lady Debbie is. She converted an old VHS tape which is over 20 years old onto a USB stick. The tape was of my 2 sons and nephew in their teens. We have had great laughs and memories. Thank you Debbie highly recommended company.👍❤️x

5 juin 2025
Noté 5 sur 5 étoiles

Would rate this service ten stars if I…

Would rate this service ten stars if I could! A wonderful way to preserve precious precious memories. I couldn’t be happier with the footage I’ve received back and such a quick turn around time!

21 mai 2025
Logo de Digitalmemorybox

Réponse de Digitalmemorybox

Hi Ella
Wow—thank you so much for your amazing review! We’re absolutely thrilled that you’re so happy with the footage and the quick turnaround. Preserving precious memories is exactly what we’re passionate about, so it means the world to hear that you felt that care. Your kind words really do make our day—thank you again for trusting us!
Warmest wishes,
Debbie & the Digital Memory Box team

Noté 5 sur 5 étoiles

Fantastic Caring Service

I was having a very difficult time finding a caring company to help with my mother's ancient cine films. Each company I called was very sterile and not emotionally involved in this emotional transaction. Then I hit the jackpot with Debbie from Digital Memory Box. She immediately understood the importance to my mother of these cine reels and held out her hand the whole way. Debbie did an exemplary job showing empathy and care towards my family. I could not recommend her highly enough.

21 mai 2025
Logo de Digitalmemorybox

Réponse de Digitalmemorybox

Thank you so much for your incredibly touching review. It was truly a privilege to work with your mother’s cine films—these are not just reels of footage, but cherished family memories. I’m so glad that the experience felt caring and supportive for you both; that’s exactly what I hope to offer every family I work with. Your kind words mean more than you know, and I’m deeply grateful you chose Digital Memory Box.
Warmest regards,
Debbie

Noté 5 sur 5 étoiles

Was very quick service and got to see…

Was very quick service and got to see old home made family days.

10 octobre 2024
Logo de Digitalmemorybox

Réponse de Digitalmemorybox

Hi Mary, thank you so much for taking the time to leave a review. We are so glad you enjoyed reliving your family days.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus