This is direct-running.co.uk NOT directrunning.co.uk
I bought a ski jacket online and emailed to ask them to change the delivery date as I was going to be away. They emailed to say they could not change the delivery date and had cancelled my order and I would receive a refund in 2-5 working days. When i still hadn't received a refund after 6 working days, I emailed them again but received no answer. I eventually had to contact PayPal to open a dispute and get a charge back. This company's name is very similar to another company directrunning.co.uk which has a high rating of 4.7 on Trustpilot. The company has inserted a hypen between direct and running for their website which feels like a bit of a scam. They are obviously hoping people would mistake them as the other more reputable company.



