Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Direct windows have just fitted some windows and a front door coming back to fit patio door later on .what a fantastic service from going into the preston showroom to the installation. Direct windo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From start to finish, this company was excellent. No pressure sales and constructive advice given.from Joe. First class fitting ( thank you Jordan!) Competitive prices. I would highly recommend thi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Direct Windows were brilliant as a company, helpful from start to finish. The fitters Jordan & Liam who came to fit our aluminum windows could not have been more professional and helpful. They even di... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

After having to write a negative review as I had problems with my new door these have now been corrected by Lee a great workman and very pleasant. I’ve been on holiday so fingers crossed when I’ve bee... Voir plus

L'entreprise a répondu

4,5

Excellent

TrustScore 4.5 sur 5

763 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good quality work and finished on scheduled time.

Neil was professional and good quality work.

14 juillet 2025
Avis spontané
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Réponse : Direct Window Co.

Hi Mr Saeed, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new products by Neil and service from all departments. Thank you for your business, kind regards the DWC team

Noté 5 sur 5 étoiles

New Front Door from Windows Direct, Blackpool

Order no 70380

Fantastic company to deal with very efficient and good quality products. Staff friendly and very supportive. Highly recommended.

30 juillet 2025
Avis spontané
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Réponse : Direct Window Co.

Hi Christine, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new products and service from all departments. Thank you for your business, kind regards the DWC team

Noté 1 sur 5 étoiles

Slow to say the least..

We have been dealing with the New Build Customer Care team trying to get them back to an issue with our new build Bi Fold doors. We reported the issue in May and despite calls, emails and two engineer visits we are no further forward 3 months later. Latest update is the engineer is now off sick, not a great experience at all.

30 juillet 2025
Avis spontané
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Réponse : Direct Window Co.

Hi Nick, we're sorry to read your review. If could please contact our customer care team at Newbuildcustomercare@directwindowco.co.uk or alternatively call us on 01253 699544 option 3 with your details and one of our team will help with any enquiries. Kind Regards, The DWC Team .

Noté 5 sur 5 étoiles

From first walking in their Blackpool…

From first walking in their Blackpool show room to finally signing off on the finished front door completely satisfied with the professional, efficient and polite service I received top marks to the sales team and the fitter making me feel like I was a valued customer unlike so many businesses who don't seem to care whether you used them or not can recommend them on all points including excellent products at reasonable prices and great service throughout thankyou Direct Window Company, Blackpool

21 juillet 2025
Avis spontané
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Réponse : Direct Window Co.

Hi SJ, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new door and service from all departments. Thank you for your business, kind regards the DWC team

Noté 5 sur 5 étoiles

First Class Service

I had 6 new windows fitted to my bungallow in Lytham St Annes in July 2025 job reference number 70321. I can say without hestation that the experience from my first getting in touch with Direct Windows to completion was first class. The fitters James and Lee where both polite, professional and friendly and left my property as clean and tidy as when they arrived.

10 juillet 2025
Avis spontané
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Réponse : Direct Window Co.

Hi Gary, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new products by James & Lee and service from all departments. Thank you for your business, kind regards the DWC team

Noté 5 sur 5 étoiles

No pressure when visiting showroom

No pressure when visiting showroom, from getting quote, to fitter Liam who was a great guy, clean hardworking, very polite. Everything was easy from start to fimish & we are really pleased with our windows & doors. 70215

14 juillet 2025
Avis spontané
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Réponse : Direct Window Co.

Hi Sharon, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new windows and doors by Liam and service from all departments. Thank you for your business, kind regards the DWC team

Noté 5 sur 5 étoiles

I recently had Windows and Door…

I recently had Windows and Door replaced by Direct Window Co. Contract 70310. The whole experience from the advice from Martin and fitting by Ian was superb. The quality of the products I believe to be the best available on the the market today

9 juillet 2025
Avis spontané
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Réponse : Direct Window Co.

Hi Donald, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new windows and door by Ian and service from all departments. Thank you for your business, kind regards the DWC team

Noté 5 sur 5 étoiles

Satisfied Customer 70288

Communication and professionalism following my initial enquiry from everyone involved to the satisfactory completion of installation of a window and door was faultless. The back door makes it so much easier to access a ramp for wheelchair access. Fitter Rhys was friendly, punctual, helpful and tidy. The company was recommended by a neighbour and I would have no hesitation in recommending it.

3 juillet 2025
Avis spontané
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Réponse : Direct Window Co.

Hi Millie, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new window and door by Rhys and service from all departments. Thank you for your business, kind regards the DWC team

Noté 5 sur 5 étoiles

Great Job done.

Ordered my window, came and measured up and was fitted two weeks later at the time specified. Lee came on time and did a great job.

7 juillet 2025
Avis spontané
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Réponse : Direct Window Co.

Hi Andrew, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new products and service from all departments. Thank you for your business, kind regards the DWC team

Noté 5 sur 5 étoiles

Great product and service once again

Arrived on time, windows look great, high quality, installation team were really efficient

10 juin 2025
Avis spontané
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Réponse : Direct Window Co.

Hi Eleanor, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new windows and service from all departments. Thank you for your business, kind regards the DWC team

Noté 5 sur 5 étoiles

Great job by James & Al

Great job by James & Al, left them to fit 10 windows and a door whilst I was at work, left everything tidy and the windows are perfect. Very easy process from start to finish.
Highly recommended!
70202

16 juin 2025
Avis spontané
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Réponse : Direct Window Co.

Hi Anastasia, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new products by James & Al and service from all departments. Thank you for your business, kind regards the DWC team

Noté 5 sur 5 étoiles

Great experience

Excellent service from the sales team explaining options. Placing order and timescale for installation. Fitters were great and tidied up. Explained the use of the windows.

10 juin 2025
Avis spontané
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Réponse : Direct Window Co.

Hi Simon, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new products and service from all departments. Thank you for your business, kind regards the DWC team

Noté 5 sur 5 étoiles

Quality installation

Used Direct windows for the first time and was highly delighted with the results. Had two windows and two doors fitted and the quality of the workmanship was excellent. We did not have to wait long for them to be made so we're really pleased with the whole experience. I would recommend Direct windows to anyone.

28 avril 2025
Avis spontané
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Réponse : Direct Window Co.

Hi Brian, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new doors and service from all departments. Thank you for your business, kind regards the DWC team

Noté 5 sur 5 étoiles

Very professional and organised

Very organised and went smoothly plenty of information from start to finish

16 juin 2025
Avis spontané
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Réponse : Direct Window Co.

Hi A.S, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new products and service from all departments. Thank you for your business, kind regards the DWC team

Noté 5 sur 5 étoiles

Happy with Direct Windows

We are very pleased with our dealings with Direct Windows, from our visit to the showroom in Preston to the actual fitting of the door. The fitter, Lee, was very pleasant and obviously knowledgeable and efficient.

10 juin 2025
Avis spontané
Logo de Direct Window Co.

Réponse : Direct Window Co.

Hi William, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new door by Lee and service from all departments. Thank you for your business, kind regards the DWC team

Noté 5 sur 5 étoiles

Liam and Jordan are a credit to Direct Windows

Liam and Jordan our fitters made the experience of having our windows, porch and doors fitted so very easy. They were courteous, on time, friendly and very tidy. They are both a credit to Direct Windows.
We love our new look flush windows and the porch is amazing more than I had hoped for, thank you

19 mai 2025
Avis spontané
Logo de Direct Window Co.

Réponse : Direct Window Co.

Hi Heather, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new flush windows and porch by Liam and Jordan and service from all departments. Thank you for your business, kind regards the DWC team

Noté 5 sur 5 étoiles

Good experience fitters

Good experience fitters, excellent workmanship and very friendly

7 juin 2025
Avis spontané
Logo de Direct Window Co.

Réponse : Direct Window Co.

Hi John, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new products and service from all departments. Thank you for your business, kind regards the DWC team

Noté 5 sur 5 étoiles

Excellent & Professional Installation by Direct Windows

We had a new replacement large bay window with french doors and new roof over installed (contract 70074). The whole experience of the install from start to finish has been excellent and a very reasonable price. We are really happy. The whole team were friendly, professional and highly skilled and a pleasure to have them complete the work. We really felt like they cared about their work and wanted to do the best for us as a customer. Liam & Jordan did a fantasic job installing the windows and french doors. John with his mate Matt really did an excellent job with the new roof. I cannot praise John enough as he really cared about the quality of the job and wanted to get the best result for us. Lee did a fantastic job with the internal plastering and rendering of the outside wall, again he really cared about the quality of the finish. Excellent communication from Sharon in the office also. Well Done to all of the team at Direct Windows!! 👍😁

29 avril 2025
Avis spontané
Logo de Direct Window Co.

Réponse : Direct Window Co.

Hi Darren, thank you for taking the time to write this fantastic review! We're glad you're happy with your installation of your new French doors and roof by John, Matt, Liam and Jordan and service from all departments including our plasterer Lee. Thank you for your business, kind regards the DWC team

Noté 5 sur 5 étoiles

Excellent work

Very happy with my new back door, I've had excellent service from the showroom to fitting, very professional, helpful and great workmanship. I would recommend to everyone, I have used this company before and have no hesitation going back (order 0202727)

7 mai 2025
Avis spontané
Logo de Direct Window Co.

Réponse : Direct Window Co.

Hi Customer, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new door by Neil and service from all departments. Thank you for your business, kind regards the DWC team

Noté 5 sur 5 étoiles

Excellent from start to finished installation

Prompt quotation, efficient service and great installation carried out by experienced installers.

25 avril 2025
Avis spontané
Logo de Direct Window Co.

Réponse : Direct Window Co.

Hi Satisfied of Preston, thank you for taking the time to write this amazing review! We're glad you're happy with the install of your new products and service from all departments. Please could you email us your details so we can link this fab review back to your account. Thank you for your business, kind regards the DWC team.

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