Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Direct windows have just fitted some windows and a front door coming back to fit patio door later on .what a fantastic service from going into the preston showroom to the installation. Direct windo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From start to finish, this company was excellent. No pressure sales and constructive advice given.from Joe. First class fitting ( thank you Jordan!) Competitive prices. I would highly recommend thi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Direct Windows were brilliant as a company, helpful from start to finish. The fitters Jordan & Liam who came to fit our aluminum windows could not have been more professional and helpful. They even di... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

After having to write a negative review as I had problems with my new door these have now been corrected by Lee a great workman and very pleasant. I’ve been on holiday so fingers crossed when I’ve bee... Voir plus

L'entreprise a répondu

4,5

Excellent

TrustScore 4.5 sur 5

763 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Better than expected

LIAM & JORDAN DID A FANTASTIC JOB, MUCH BRTTER THAN EXPECTED. THANK YOU.

29 juillet 2024
Avis spontané
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Réponse : Direct Window Co.

Hi Colin, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new products from our fitters Jordan & Liam. Please could you leave us your contract number or postcode so we can link this great review back to your account. Thank you for your business, kind regards the DWC team.

Noté 5 sur 5 étoiles

Competitive price for excellent door…

Competitive price for excellent door and window - fitted by a really nice and friendly guy Wes

6 août 2024
Avis spontané
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Réponse : Direct Window Co.

Hi Iain, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new products and service from our fitter Wes. Thank you for your business, kind regards the DWC team.

Noté 5 sur 5 étoiles

Better than expected

Liam & Jordan did a fantastic job from start to finish. Thank you so much.

29 juillet 2024
Avis spontané
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Réponse : Direct Window Co.

Hi Mr P, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new products and service from our fitters Jordan & Liam. Thank you for your business, kind regards the DWC team.

Noté 5 sur 5 étoiles

Absolutely over the moon with our new…

Absolutely over the moon with our new windows and front door from Direct Windows. The whole process was smooth and simple, from the first home visit from Martin, to the installation by John and Matt. A special mention to John and Matt for their professionalism, keeping us informed throughout and for being courteous at all times.

2 août 2024
Avis spontané
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Réponse : Direct Window Co.

Hi Conrad, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new door and windows and service from all teams especially John & Matt our fitters. Thank you for your business, kind regards the DWC team.

Noté 5 sur 5 étoiles

We had a Fitter called Wes

We had a Fitter called Wes, he arrived on time, worked steady . When he came to a problem where the floor in -side the entrance and where the new door met, he sorted it out without any fuss. He was very professional and he cleaned up the site afterwards and spent time with us to explain about closing and locking the new door.
Thanks.

30 juillet 2024
Avis spontané
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Réponse : Direct Window Co.

Hi Mr Hills, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new door and service from all teams especially Wes our fitter. Thank you for your business, kind regards the DWC team.

Noté 5 sur 5 étoiles

They gave a good price and supplied and…

They gave a good price and supplied and fitted really quick

23 juillet 2024
Avis spontané
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Réponse : Direct Window Co.

Hi Janet, thank you for taking the time to write this great review! We're glad you're happy with your installation of your products and service from all teams. Thank you for your business, kind regards the DWC team.

Noté 5 sur 5 étoiles

Direct Window Co surpassed all our expectations providing an excellent service.…

Direct Window Co has surpassed all our expectations for the job ref: 0202444, carried out this July, 2024.
Our first contact was with Mr. N. Worseley who came out to take measurements, explain/advise what options and choices we had for the job of changing 3 doors. Neil was very professional, knowledgeable and went above and beyond his job description.
The surveyor was professional and provided some useful suggestions which were great advice and Ian, the fitter was very professional even when certain challenges arose.
Thanks so much for an excellent service from start to finish.
Martin and Patricia.

16 juillet 2024
Avis spontané
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Réponse : Direct Window Co.

Hi Mr & Mrs Hargreaves, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new door and service from all teams. Thank you for your business, kind regards the DWC team.

Noté 1 sur 5 étoiles

Really Poor Customer Service and Never…

Really Poor Customer Service and Never Answer Customer Complaints Fitted with incorrect Glass

24 juillet 2024
Avis spontané
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Réponse : Direct Window Co.

Hi Jonathan, we're sorry to read your review! Please contact our customer care team at retailcustomercare@directwindowco.co.uk with your details and one of the team will help with any queries. Kind Regards, The DWC team

Noté 5 sur 5 étoiles

Perfection

Excellent work done. A new door put in. Extremely tidy. Very pleased with Andy. Delighted with my new door.

15 juillet 2024
Avis spontané
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Réponse : Direct Window Co.

Hi Madeline, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new door and service from all teams. Thank you for your business, kind regards the DWC team.

Noté 4 sur 5 étoiles

That's it job done well

That's it job done well

15 juillet 2024
Avis spontané
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Réponse : Direct Window Co.

Hi Linda, thank you for taking the time to write this fab review! We're glad you're happy with your installation of your new products and service from all teams. Thank you for your business, kind regards the DWC team.

Noté 5 sur 5 étoiles

Good experience from the beginning

Good experience from the beginning, pleased with the end result of our new window and door.
69057

16 juillet 2024
Avis spontané
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Réponse : Direct Window Co.

Hi Steve, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new window and door and service from all teams. Thank you for your business, kind regards the DWC team.

Noté 5 sur 5 étoiles

From start to finish the attention to…

From start to finish the attention to detail was outstanding.Our door fitter Ian was friendly,efficient and made a difficult job look easy.Delighted with my new doors

15 juillet 2024
Avis spontané
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Réponse : Direct Window Co.

Hi Julie, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new door and service from all teams. Thank you for your business, kind regards the DWC team.

Noté 5 sur 5 étoiles

Ref: 0202418

I recently had the pleasure of working with Direct Window Co, and I am absolutely thrilled with the service I received. From the initial consultation to the installation, the team at Direct Window were professional, courteous, and efficient.

The team took the time to listen to my needs and requirements, and provided me with a personalized quote that met my budget and exceeded my expectations. The installation process was seamless, and the team worked diligently to ensure that the windows were installed to perfection.

Overall, I would highly recommend Trade Windows Ltd to anyone looking for a reliable, professional, and high-quality window installation company. Their customer service is top-notch, and I'm so glad I chose them for my project."

5 juillet 2024
Avis spontané
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Réponse : Direct Window Co.

Hi Arif, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new products and service from all teams. Thank you for your business, kind regards the DWC team.

Noté 5 sur 5 étoiles

Direct Window Replacement window and door.

We had a replacement window and backdoor fitted by Direct Windows. Having used the company on a previous number of occasions, we were happy to use Direct Windows once again.
The staff were very friendly and informative. We were kept informed as to when the installation would be and the approximate time.
Following the installation, we are very happy with the quality and overall appearance of the window and door.
Once again, a good experience and we would recommend Direct Windows for replacement doors and windows.

2 juillet 2024
Avis spontané
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Réponse : Direct Window Co.

Hi Susan, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new products and service from all teams. Thank you for your business, kind regards the DWC team.

Noté 5 sur 5 étoiles

Liam couldn't have been more…

Liam couldn't have been more professional with the installation. Very pleased . Thanks

3 juillet 2024
Avis spontané
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Réponse : Direct Window Co.

Hi Joel, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new products and service from all teams including our great fitter Liam. Thank you for your business, kind regards the DWC team.

Noté 5 sur 5 étoiles

Wonderful company to deal with

Contract number 69054
Helpful, polite and efficient staff from surveyor to fitters and office staff. New windows and door are excellent. I would not hesitate in recommending Direct Windows.

8 juillet 2024
Avis spontané
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Réponse : Direct Window Co.

Hi Gill, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new windows and doors and service from all teams. Thank you for your business, kind regards the DWC team.

Noté 5 sur 5 étoiles

Preston showroom.

I went to the Preston showroom to look at having a new front door, patio doors and a kitchen window.
It was brilliant!!
Great choice and no hard sell by Tom.
The surveyor came to my home to go through all the fine detail i.e. colour door handles, letterbox, window openings. He answered all my questions and had great knowledge.
Neil came to fit them and he was fab. Very professional and did an excellent job. He cared about his work and also answered any queries I had.
I paid the remainder as arranged on completion and it was really easy.
100% recommend Direct Windows.
Pop into the Preston showroom or go to the large Blackpool showroom.

28 mai 2024
Avis spontané
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Réponse : Direct Window Co.

Hi Mrs Charlesworth, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new products and service from all teams. Thank you for your business, kind regards the DWC team.

Noté 5 sur 5 étoiles

Excellent service from start to finish

This is the 3rd time we've used Direct Windows and it certainly wont be the last!! Once again we were highly delighted with the quality of the windows and the installation process. From the initial trip to the showroom, right through to completion we were treated as much valued customers. Professionalism, reliability, great communication and very helpful friendly staff..
A particular shout out to Ian our fitter. He was fabulous! Arrived on time, worked hard all day, tidied up well and his workmanship was perfect, Thank you so much!! We highly recommend this company.
Contract no. 69030

27 juin 2024
Avis spontané
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Réponse : Direct Window Co.

Hi Derek, thank you for taking the time to write this fab review! We're glad you're happy with your installation of your new windows and service from all teams. Thank you for your business, kind regards the DWC team.

Noté 5 sur 5 étoiles

Neil

Neil was excellent, polite friendly and cleaned up after he’d done. Our door wasn’t a standard door so abit of a challenge but Neil has done a fantastic job, would highly recommend him.

21 juin 2024
Avis spontané
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Réponse : Direct Window Co.

Hi Jane, thank you for taking the time to write this lovely review! We're glad you're happy with your installation of your new door and service from all teams. Thank you for your business, kind regards the DWC team.

Noté 5 sur 5 étoiles

A Positive Experience

The experience was good all the way through. The showroom staff were very helpful. It was laid out well so we could see the different possibilities. The salesman who came to talk us was very helpful and the installer was great. He worked efficiently and cleaned up after himself. We are very happy with the resulting door.

28 mai 2024
Avis spontané
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Réponse : Direct Window Co.

Hi Sue, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new door and service from all teams. Thank you for your business, kind regards the DWC team.

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