The address listed belongs to someone else. No answer from customer service as to where their showroom is. I wouldn't trust my money with a business being this dodgy
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Lisez les avis des autres
Pleasing and satisfying experience given by a sales Lady called Thandazo, super friendly and very much detailed orientated lady.. bought a couch at this wonderful store and my experience was totally b... Voir plus
My experience with your WhatsApp representative was not smooth, they took longer times to reply, sometimes they didn’t even respond. They were not clear on the procedures of what I need to do. Th... Voir plus
Thandazo was very friendly and professional, Very patient sales lady she even took product pictures for me and checked for me in the store room for availability of colors.Also helped me with delivery... Voir plus
3,4
Moyen
161 avis
Aucun historique récent de demande d’avis
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Les gens ont aussi consulté
Panels NOT marked!
The chest of draws may be a beautiful design. However, as I had chosen to construct it myself at home, I expected all the panels to be marked. Only ONE out of over 22 panels were marked. And so what should have been a quick construct, took forever!
15 juin 2022
Item ordered and never delivered
Item ordered and never delivered. Only communication I got was this request for a rating !
Update: after seeing this review I was contacted and the item delivered. Quality of the couch was as expected for a budget item. Delivery fee was rather high compared to other companies so check this when ordering. Increased rating to 3 stars
13 juin 2022
Réponse de discountdecor.co.za
Good Day Troy
Do you have an order number for me to track what happened
Kind Regards
Discount Decor Team
The best service and quality bed sets it
8 juin 2022
Awesome service!!!!
6 juin 2022
I received thee most excellent service…
I received thee most excellent service from the staff members that attended to me at the factory. Really amazing experience.
4 juin 2022
Great craftmanship
3 juin 2022
The sales service was very good but the…
The sales service was very good but the dispatch staff were exceptionally rude - Clinton raised his voice and his manner was absolutely unacceptable and made our entire experience unpleasant.
2 juin 2022
Nice staff, late delivery, no assembly instructions
I did not choose the assembly option because I was told I would only get my chair in 3 days if someone assembles it for me. I was told it would be delivered same day if I didn't choose the assembly option. It was only delivered the next day. It didn't come with instructions so my husband and I played tetras guessing which screws go where to put the chair together.
Other than that, communication with Gugu was fairly okay. Delivery guy Thaphelo (I think) was friendly and helpful because he reminded me to check if all parts of the chair were in the box & waited for me to do so before he left.
1 juin 2022
Customer service/Sales consultant Terrible
Customer service/Sales consultant was terrible.
Not a pleasant experience. I got a call from the consultant dealing with my order and at 17h00 she dropped the phone in my ear because it was home time. I tried to call the switchboard number and received the same service the call was dropped.
Terrible experience. Customer facing and Customer service consultants needs to trained on how to deal and interact with Customers and that listening is a skill and they need to listen to the customers needs.
I felt like i was dealing with a government department
16 mai 2022
Great service
Had a problem with the couch I bought. Exchange was quick & efficient. Staff was very helpful.
10 mai 2022
excellent services
7 mai 2022
Sales staff found my item immediately…
Sales staff found my item immediately and arranged delivery
Service was excellent
7 mai 2022
Service and Quality review
I've put in my order a week ago and today when I followed up, they called me and it was delivered. The top of the chest of drawers had a chip out on the edge of the right hand side.
6 mai 2022
Thank you for the good quality…
Thank you for the good quality furniture as well as the service from both your sales team and delivery team.
5 mai 2022
Friendly sales consultants
Friendly sales consultants, and fast delivery. The products are also as advertised. I have never had any issues when making a purchase from them.
4 mai 2022
Very bad!!
Very bad!!! They don't have delivered nothing. Not even a email for a confirmation of order!!! Not a call ... NOTHING!!!! I NEVER WILL TRY AGAIN Order SOMETHING THERE!!!
3 mai 2022
Great Service
3 mai 2022
Not happy with correspondence. I have made payents towards my order…
I have made payents towards my order but I have ot rceiced acknowledgement email ftom you. I have even phone to request for it a lady promised that she will send me that email. She has not so. I have since made another payment and have not received acknowledgement email. I just ne assurance that you are receiving my payments.
28 avril 2022
Smooth and timeous transaction with…
Smooth and timeous transaction with same day delivery.
19 avril 2022
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