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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have bought many Dissh items over the years and have loved every single one of them. The customer service has always been amazing. Just recently I asked for a recent order to be upgraded to express... Voir plus

Noté 2 sur 5 étoiles

Terrible return process - it took them over a week after the item was returned to process the refund, and by the time it happened, the product I wanted to buy instead was sold out. The quality of the... Voir plus

Noté 5 sur 5 étoiles

Excellent customer service and communication. That’s what stands out to me most about Dissh. As a new customer, I’m still figuring out my sizing, but I absolutely love their linen and 100% silk... Voir plus

Noté 1 sur 5 étoiles

AVOID AT ALL COST!!! CHEAP PRODUCTS! I received two pairs of pants I was super excited about for some of the events around my wedding. One of the pants had the longest waist that even if i pulled them... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements pour femmes

Écrit par l'entreprise

Create your unique look and to feel empowered! We aim to inspire girls across the globe to wear what they love, everyday! Discover the style that is Dissh. Shop our entire collection online, or visit our team of fashion-obsessed ladies in store.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

322 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 34 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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3,5

Tous les avis

(322)

70 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

6 star customer service with Dissh!

Tiana and Millie were both extremely prompt and resourceful in relation to my theory: their response times were both under 12 hours and they both exceeded my expectations in terms of the outcome of my inquiry - I’m a very happy customer and will be shopping with DISSH again in the future!

3 septembre 2024
Avis spontané
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Réponse de Dissh

Hi Louise, thank you for reaching out! We are so thrilled to hear of your recent experience with our Customer Service team and really appreciate you taking the time to provide this feedback. We look forward to speaking with you again soon. Kindest, DISSH

Noté 1 sur 5 étoiles

Awful quality of cloth - linen and cotton

First purchase, 2 dresses, cloth linen / cotton. Linen / cotton cloth is cheap and nasty. Scratchy feeling and rough. Not the beautiful soft flowing natural feeling of linen / cotton. Compared to seed heritage linen cloth Diish cloth is a 1 out of 10 and Seed Heritage a 8 out of 10. Garments have label made in China. Does not say where cloth is from. I expected a high quality at the price. Nothin like italian linen, or even basic soft linen from india. The white is not crystal white like Seed Heritage, either. The delivery was fast. Quality terrible. Will not buy again from Dissh. Returns you must pay courier. Website is misleading as does not communicate quality of cloth or where cloth is sourced from.

2 septembre 2024
Avis spontané
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Réponse de Dissh

Hi, thank you for reaching out. We are so sorry to hear of your recent experience. We pride ourselves on providing quality pieces that are both on trend and sustainable and we apologise that your recent item did not meet these expectations.

So we can investigate further, can you kindly reach out to our customer service team at customerservice@dissh.com.au with your order number, or the name of the products and date purchased?

We look forward to speaking with you further. Kindest, DISSH

Noté 5 sur 5 étoiles

Dissh are always fast to respond and…

Dissh are always fast to respond and very helpful

19 août 2024
Avis spontané
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Réponse de Dissh

Hi Sarah, Thank you for taking the time to leave this feedback. We are happy to hear our Customer Service team were able to assist you promptly. Please don't hesitate to reach out to our team, should you need assistance in the future. Kindest, DISSH.

Noté 5 sur 5 étoiles

I have been shopping from Dissh for a…

I have been shopping from Dissh for a long time
The quality of garments are great
They designs are exquisite
I always had a outstanding customer service
they always very helpful
I have been served by Courtney and she has always helped me with any enquire I had and
solved it
Thank you

25 juillet 2024
Avis spontané
Logo de Dissh

Réponse de Dissh

Hi Maria, thank you for taking the time to provide this wonderful feedback! We are thrilled to hear you love your new DISSH pieces. Please don't hesitate in reaching out to our Customer Service team, should you need assistance in the future. Kindest, DISSH x

Noté 2 sur 5 étoiles

Returns policy is shocking

Returns policy is shocking - Not sure how such a big brand doesn’t offer free returns for full priced items in-store in this day and age, it should be criminal. You have to purchase a product online cause their store never has enough stock, then return it online at your expense or get a credit note if you drop it off in-store

8 juillet 2024
Avis spontané
Logo de Dissh

Réponse de Dissh

Hi CJ, thank you for reaching out! We are sorry to hear of your recent experience and can confirm that our returns policy is available on our website and in store, prior to purchase. Should you ever have any questions regarding whether a garment can be returned or not prior to purchase, please reach out to our Customer Service team who will be more than happy to assist. Kindest, DISSH

Noté 5 sur 5 étoiles

Great customer service!

The customer team at Dissh were so helpful with my question, especially Tiana who was super responsive to my email about an order that was caught up in payment. Within less than 24 hours of my query they sent out my order. Great customer service!

2 juillet 2024
Avis spontané
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Réponse de Dissh

Hi Lauren! We are happy to hear our Customer Service team were able to resolve your enquiry with priority. If you need any assistance in the future, please don't hesitate to reach out. Kindest, DISSH

Noté 5 sur 5 étoiles

Extremely Helpful :)

Extremely helpful Customer Service team. They were always so quick to respond and very understanding and flexible :)

3 juillet 2024
Avis spontané
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Réponse de Dissh

Hi there! We are happy to hear our Customer Service team were able to resolve your enquiry with priority. We are always here to help! Kindest, DISSH

Noté 5 sur 5 étoiles

Exceptional Customer Service Despite a System Glitch

I recently made a purchase from Dissh, a store I shop at frequently. Unfortunately, my order encountered a system error and did not get fully processed. I realised something was wrong when I hadn't heard anything beyond the standard "we received your order" email.

Upon contacting their customer service, they immediately investigated and identified the issue. They offered me a full refund or an option for an alternative item. While I did miss out on my original order due to supply issues, the customer service experience was excellent. They handled the situation promptly and professionally, ensuring I wasn't left empty-handed.

Many of my wardrobe staples are from Dissh, so I wasn't completely disappointed. I'm glad I could find something close to what I originally ordered. Thank you, Dissh, for the great customer service and for helping resolve the issue so efficiently

3 juillet 2024
Avis spontané
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Réponse de Dissh

Hi Rhi! Thank you for taking the time to provide this feedback. We are happy to hear our Customer Service team were able to resolve your enquiry efficiently and with priority. We also appreciate your kind understanding of this unexpected technical error. We hope you love your new wardrobe staples. Kindest, DISSH

Noté 5 sur 5 étoiles

Spot on advice

The support (reply to my email) was prompt, helpful and answered my questions. I was then able to purchae 3 items.
Thank you Emily

28 juin 2024
Avis spontané
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Réponse de Dissh

Hi Jessie! We are happy to hear our Customer Service team were able to resolve your enquiry with priority. If you need any assistance in the future, please don't hesitate to reach out. Kindest, DISSH

Noté 5 sur 5 étoiles

Excellent customer service and speedy reply.

The customer service at Dissh is wonderful. Reply to my question was very speedy and my problem was resolved quickly and to my utmost satisfaction. Staff are very friendly and helpful.

26 juin 2024
Avis spontané
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Réponse de Dissh

Hi Natalie! We are happy to hear our Customer Service team were able to resolve your enquiry with priority. We hope you love your new DISSH styles. Kindest, DISSH

Noté 5 sur 5 étoiles

Quick and helpful replies from the…

Quick and helpful replies from the customer service team.

27 juin 2024
Avis spontané
Logo de Dissh

Réponse de Dissh

Hi Rachel! Thank you for taking the time to leave this feedback. Our Customer Service team are always here to help. Should you need assistance in the future, please don't hesitate to reach out. Kindest, DISSH.

Noté 5 sur 5 étoiles

Love DISSH 🤍

I love pretty much all DISSH designs!

Also, the quick & effective customer support is very appreciated.

25 juin 2024
Avis spontané
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Réponse de Dissh

Hi Margaryta! Thank you for taking the time to leave this feedback. Our Customer Service team are always here to help. Should you need assistance in the future, please don't hesitate to reach out. Kindest, DISSH.

Noté 5 sur 5 étoiles

Kind understanding customer service

Kindly mitigated a mishap where I ordered two of the same vest and did not charge me for the return fee of the second vest.

25 juin 2024
Avis spontané
Logo de Dissh

Réponse de Dissh

Hi Sydney! We are happy to hear our Customer Service team were able to resolve your enquiry with priority. We hope you love your new DISSH styles. Kindest, DISSH

Noté 5 sur 5 étoiles

Garments are of great quality and their…

Garments are of great quality and their customer service super efficient and fast. My interactions with Dissh have always been a breeze!

20 juin 2024
Avis spontané
Logo de Dissh

Réponse de Dissh

Hi there! Thank you for taking the time to leave this wonderful feedback. Kindest, DISSH

Noté 5 sur 5 étoiles

The top is beautiful unfortunately i…

The top is beautiful unfortunately i bought it too small..so i had to return it.

30 mai 2024
Avis spontané
Logo de Dissh

Réponse de Dissh

Hi there! Thank you for taking the time to leave this feedback. Should you need sizing assistance in the future, please reach out to our Customer Service team prior to purchase and we can assist you with selecting the perfect fit. We hope to see you again soon. Kindest, DISSH.

Noté 5 sur 5 étoiles

First time ordering from dissh and I am…

First time ordering from dissh and I am so HAPPY! The quality of the clothing is amazing (I could tell just by looking at it) I have already placed another order and I can’t wait to build my dissh wardrobe!

17 juin 2024
Avis spontané
Logo de Dissh

Réponse de Dissh

Hi Shell! Thank you for taking the time to leave this feedback. We're so happy to hear you love your newest wardrobe additions. Kindest, DISSH.

Noté 5 sur 5 étoiles

What a team!!!!

What a team - they have gone above and beyond to help me out when I have made a mistake . Exceptional communication and super friendly team !!! I wish there were more business with this level of service

5 juin 2024
Avis spontané
Logo de Dissh

Réponse de Dissh

Hi Debbie! We are happy to hear our Customer Service team were able to resolve your enquiry with priority. We hope you love your new DISSH styles. Kindest, DISSH

Noté 5 sur 5 étoiles

Great customer service

A package was mislabeled and my apartment complex marked it return to sender, and despite your policy of not being responsible for lost/stolen items, you all are kindly resending me the dress. Cannot thank you enough as it was a lot of money for me to lose out on. Regardless I love your brand but this really was so kind and I cannot thank you enough.

3 juin 2024
Avis spontané
Logo de Dissh

Réponse de Dissh

Hi Tara! We're so happy our Customer Service team were able to resolve your enquiry with priority. We hope you love your new DISSH styles. Kindest, DISSH

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