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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have bought many Dissh items over the years and have loved every single one of them. The customer service has always been amazing. Just recently I asked for a recent order to be upgraded to express... Voir plus

Noté 2 sur 5 étoiles

Terrible return process - it took them over a week after the item was returned to process the refund, and by the time it happened, the product I wanted to buy instead was sold out. The quality of the... Voir plus

Noté 5 sur 5 étoiles

Excellent customer service and communication. That’s what stands out to me most about Dissh. As a new customer, I’m still figuring out my sizing, but I absolutely love their linen and 100% silk... Voir plus

Noté 1 sur 5 étoiles

AVOID AT ALL COST!!! CHEAP PRODUCTS! I received two pairs of pants I was super excited about for some of the events around my wedding. One of the pants had the longest waist that even if i pulled them... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements pour femmes

Écrit par l'entreprise

Create your unique look and to feel empowered! We aim to inspire girls across the globe to wear what they love, everyday! Discover the style that is Dissh. Shop our entire collection online, or visit our team of fashion-obsessed ladies in store.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

322 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 34 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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3,5

Tous les avis

(322)

70 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Love love love!

Absolutely loved the clothes I have bought from Dissh. The fit was perfect the material a beautiful quality, and was delivered fast. Loved them so much I had to buy again in the different colour ways!!

1 juin 2024
Avis spontané
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Réponse de Dissh

Hi Emma! We absolutely agree, one in every colour is a must. Thank you for taking the time to leave this feedback, we really appreciate it. Kindest, DISSH

Noté 5 sur 5 étoiles

Amazing customer service

The people in customer service were so understanding and helpful. Responds were quick and all interactions were friendly.

29 mai 2024
Avis spontané
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Réponse de Dissh

Hi D! Thank you for taking the time to leave this feedback, we really appreciate it. Kindest, DISSH

Noté 5 sur 5 étoiles

Very satisfied with Dissh’s customer…

Very satisfied with Dissh’s customer service, they did their best to help me

22 mai 2024
Avis spontané
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Réponse de Dissh

Hi Kim! Thank you for taking the time to leave this feedback, we really appreciate it. Kindest, DISSH

Noté 5 sur 5 étoiles

I originally had a discount code that…

I originally had a discount code that was given to me as they didn’t have an item in stock anymore that I had purchased. The code I was given wasn’t working but Ebony was super helpful and responsive by giving me a new code that worked!

23 mai 2024
Avis spontané
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Réponse de Dissh

Hi Tash! Thank you for taking the time to leave this feedback. We hope to welcome you back again soon. Kindest, DISSH

Noté 1 sur 5 étoiles

A poor experience

I am a loyal customer and usually LOVE their clothing however this time was a very different experience.
Do not purchase the FLORA BLACK CONTRAST KNIT MIDI DRESS. It is see-thru and the material is extremely itchy and uncomfortable.
The image on the website shows a thick looking material and explains a medium sheer thickness however the dress is very see-thru and thin.
After paying almost $180NZD for this dress I now have to pay an additional $30 to post back to Australia for a poor quality product. Not happy this time dissh :(

23 mai 2024
Avis spontané
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Réponse de Dissh

Hi Chrissy! We're sorry to hear your recent order wasn't quite right and have passed this feedback onto our design team. As this is a full-priced item, you can absolutely return this for a refund to your original payment method. Kindest, DISSH

Noté 5 sur 5 étoiles

New customer

I am from Canada and this is my first time purchasing from the Dissh Australia brand. Initially, I was hesitant to order, but the customer service has been amazing. They promptly and helpfully addressed all my questions. I would definitely recommend this brand and will continue shopping with them.

21 mai 2024
Avis spontané
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Réponse de Dissh

Hi Raman, welcome to DISSH! We really appreciate your feedback and look forward to taking over your wardrobe. Kindest, DISSH

Noté 5 sur 5 étoiles

Thank you for awesome customer service, Dissh

Dissh is fairly new to me as I’ve only purchased a few items from this company . However, after my recent experience with their customer service, I’m now a loyal customer. Their team went above and beyond to source and replace an out of stock item that I ordered from their website. Which company does that?! Usually you’d get an auto email with a refund from any other big clothing brand. The rep who reached out to me, Tiani, was amazing. Thank you for replacing the item for me because you now have a loyal customer and trust me, I spend way too much money on clothes. Such a small act of kindness can make all the difference.

21 mai 2024
Avis spontané
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Réponse de Dissh

Hi Karissa! Stop, you're making us blush. We're so happy to hear our team was able to assist you with priority. We look forward to welcoming you back again soon. Kindest, DISSH

Noté 5 sur 5 étoiles

Quick response

I accidentally forgot to apply my ‘welcome code’ when checking out. I emailed to see if it could be applied. I received a response quickly, and a refund right away! Really great to deal with a company that responds to you like this, and also has wonderful products!

13 mai 2024
Avis spontané
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Réponse de Dissh

Hi Susan! We're so happy our Customer Service team was able to resolve your enquiry with priority. We hope you love your new DISSH styles. Kindest, DISSH

Noté 5 sur 5 étoiles

customer service

Amazing customer service. Clothes are beautiful quality

14 mai 2024
Avis spontané
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Réponse de Dissh

Hi Kim! We're so happy to hear you love your newest wardrobe additions. Thank you for taking the time to provide this feedback. Kindest, DISSH

Noté 5 sur 5 étoiles

Great customer service as always

Great customer service as always! Thanks Tiani!

15 mai 2024
Avis spontané
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Réponse de Dissh

Hi! Thank you for reaching out and taking the time to leave this review. We hope to welcome you back again soon. Kindest, DISSH

Noté 5 sur 5 étoiles

The Indooroopilly team are fantastic

The Indooroopilly team are fantastic! They know the product and matching different designs makes shopping and trying on so easy!

7 mai 2024
Avis spontané
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Réponse de Dissh

Hi Libby! We're so happy to hear of your recent experience in our Indooroopilly store and hope to welcome you back again soon. Kindest, DISSH

Noté 5 sur 5 étoiles

First time purchasing from Dissh

I purchased Goldie Boat Neck Tank in off white, natural, and black, and the Eva Linen Skort in off white and natural. My gosh they are just divine!! I’ve never been satisfied in the past with shopping online (not with Dissh), quality, size guide, etc. The quality and fit of all the products I purchased from Dissh are 110% worth the price! I’m heading back to now get the skort in black and some other items in different styles!! My new favourite brand 🫶🏼

7 mai 2024
Avis spontané
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Réponse de Dissh

Hi Izzy! We're so happy to hear you love our wardrobe staples as much as we do. If you love the Eva Skort, we recommend the Dylan in both the black and stone shades - the perfect transeasonal essential! Kindest, DISSH

Noté 1 sur 5 étoiles

I returned my item and still 2 weeks…

I returned my item and still 2 weeks after it arrived back, i have heard nothing... i emailed the customer service twice and had no help :(

7 mai 2024
Avis spontané
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Réponse de Dissh

Hi Nicola! As advertised on our returns page, our returns team is currently experiencing delays of up to 10 business days and are working tirelessly to process all returns as quickly as possible. So we can investigate further, can you please confirm your order number? We look forward to hearing from you. Kindest, DISSH

Noté 1 sur 5 étoiles

Premium prices, dreadful customer service and 95 USD return costs!

Does spending more get you a better customer experience? This is in fact the complete opposite with Dissh.

It took 15 business days and multiple chaser emails to get my refund issued, which then will take a further 10 days to reach my bank account. So nearly a month from when I returned my items.

What is most disgusting is I had my order returned to sender only to find Dissh had missed my refund amount by $95 USD apparently attributable to return shipping costs as quoted by the customer services team? Absolutely absurd.

I don’t think I have ever had as poor of a customer experience as this. Dissh, you can do better. Please sort this out, my order number is US309734

4 mai 2024
Avis spontané
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Réponse de Dissh

Hi Sarah! We're sorry to hear of your recent experience. As advertised on our returns page, our returns team is currently experiencing delays of up to 10 business days and are working tirelessly to process all returns as quickly as possible. We can see your order incurred a refused delivery fee due to customs and duties. If this fee is not paid, the order will be returned to us at the customer's expense. This policy is available prior to purchase via our shipping, returns and FAQ pages on our website, so we apologise if this was missed. We appreciate your feedback. Kindest, DISSH

Noté 1 sur 5 étoiles

I have returned 2 seperate orders and…

I have returned 2 seperate orders and it’s been returned back to them for weeks and all I can get is a generic emails back and no refunds!!!!

5 avril 2024
Avis spontané
Logo de Dissh

Réponse de Dissh

Hi Cassie! We're sorry to hear of your recent experience. As advertised on our returns page, our returns team is currently experiencing delays of up to 10 business days and are working tirelessly to process all returns as quickly as possible. We appreciate your patience and understanding during this time. Kindest, DISSH

Noté 1 sur 5 étoiles

As per many other dissatisfied…

As per many other dissatisfied customers I echo that Dissh customer service is almost non existent.They don’t acknowledge specific queries but rather send back useless generic replies. After six emails they finally offered a refund minus AUD20 for return costs Not very likely will purchase from them again.

26 avril 2024
Avis spontané
Logo de Dissh

Réponse de Dissh

Hi, thank you for reaching out! We're sorry to hear of your recent experience. So we can investigate further, can you kindly confirm your order number? We look forward to hearing from you. Kindest, DISSH

Noté 1 sur 5 étoiles

It’s been more than a month I did not…

It’s been more than a month I did not get my refund. Never will order from them again

25 avril 2024
Avis spontané
Logo de Dissh

Réponse de Dissh

Hi, thank you for reaching out! Can you please email us at customerservice@dissh.com.au with your order number so we can investigate with priority? We look forward to hearing from you. Kindest, DISSH

Noté 1 sur 5 étoiles

I purchased a pair of linen pants from…

I purchased a pair of linen pants from them. Sizing is WAY off - huge and unflattering. My tailor would not touch them. Quality is worse than most fast fashion. They charge $10 to ship and $20 to return. Customer service is basically a bot and then a person that responds with NO helpful response. It's ridiculous how many Insta influencers are pushing this company. Save your money, time and energy. There are better options and free shipping in US.

5 avril 2024
Avis spontané
Logo de Dissh

Réponse de Dissh

Hi Angela! We're sorry to hear your recent order wasn't quite right. As per our returns policy, we kindly request images of any garments you feel may be faulty. If our team deems this to have a manufacturing fault, we will provide a pre-paid returns label. If images cannot be provided prior to sending the garment back, our quality control team can assess the garment once delivered back to our warehouse. Please let us know if you have any further questions regarding this process. Kindest, DISSH

Noté 1 sur 5 étoiles

The worse customer service…bought a…

The worse customer service…bought a vest and it does not fit
Tried to retune the website is not allowing it
Sent 4 emails and they keep sending the same message back
What a bunch of absolute thieves
Do not buy from them

19 avril 2024
Avis spontané
Logo de Dissh

Réponse de Dissh

Hi Susan, thank you for reaching out. We can see you have purchased a final sale item. As advertised on the product images and our returns policy, final sale items cannot be returned. We apologise that we have been unable to assist you further on this occasion. Kindest, DISSH

Noté 3 sur 5 étoiles

I will start by saying that I love the…

I will start by saying that I love the two dresses that I bought but only after I paid two hundred dollars to have them altered. They maybe true to size for white people, but not for someone who is 165 cm / 5 feet 5 inches and curvy as well. They don't offer petite for short people and therefore their waist to neck length is off - made for someone that is 180 cm / 5 feet 11 inches.

1 avril 2024
Avis spontané
Logo de Dissh

Réponse de Dissh

Hi Amal! Thank you for providing this feedback. So we can investigate further, we ask that you kindly contact us at customerservice@dissh.com.au and provide your order number. We look forward to hearing from you. Kindest, DISSH

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