divergence Avis 35

I’ve had a great experience with this company for my ADHD assessment and ongoing prescriptions. They strike the perfect balance between professionalism and being genuinely human — you never feel like just another case number. Their explanations are clear, their approach is supportive, and the whole process feels safe and well‑managed.

The only area that could improve is communication speed. Because they’re a small team, there have been a few times where emails or form submissions went unanswered for a few days. It’s not a deal‑breaker, but it can be a little frustrating when you need something time‑sensitive.

Despite that, I wouldn’t hesitate to recommend them. The quality of care is exceptional, and once you’re in touch, they go above and beyond.

We got an AuDHD diagnosis for my son while we were living in Australia then immediately moved to the UK. When exploring options to get him suitable medication once we arrived here, Divergence were the only place who didn't see an opportunity to make money by charging us to start the diagnosis process all over again. We're so grateful to Sara and the whole team for going out of their way to make our Australian diagnosis work and our son is making great progress.

Fabulous as always. A real person centred approach with expert advice & guidance!

I've been diagnosed with ADHD in 2 countries, and used 3 services. I'm on the upper end of chaos. Had some big life changes good and bad, the service help me achieve some high goals. I'm not as muddled or as chaotic. I went from forgetting my first appointment and losing my documents to not only remembering my last appointment but having a cuppa ready. So some massive improvement, the team have been great as I've had to pivot quickly on different medications as one didn't suit me at all, and as I was studying a heavy science based subject I couldn't really drop the ball, and divergence was super helpful. Like to thank Becky who dealt with me, was great at listening to me rabbit on, she only asked if I was okay, poor lady ears probably was burning, but patient and helpful. 5 out of 5 would recommend.

Very understanding and easy to talk to. Listened and understood what I was saying and it was very helpful.

Would and have highly recommended this company . They were great with the process of diagnosing my teenage daughters ADHD. At no time did I feel it was about making money .They are thoughtful and caring. My husband went through another provider before we came across Divergence and it was a very different experience .With him it felt more like handing out diagnoses like smarties . With my daughter it was a thorough process and by no means a foregone conclusion she would be diagnosed with ADHD.

So far, so good. All the staff have been exceptionally patient and empathetic without losing rigour or standards. Everything has been exceptionally well explained for both myself and my daughter.

My experience with Divergence has genuinely been life changing. From the very beginning, I felt heard, understood, and supported in a way I hadn’t experienced before. Every stage of the process, especially titration, was handled with such care, patience, and professionalism.

Kate and Andrew have been absolutely incredible. They’ve supported me through every step, answering questions, reassuring me when I felt unsure, and making adjustments thoughtfully and thoroughly. Titration can feel overwhelming at times, but they made it feel structured, safe, and manageable. I always felt like I wasn’t just another client, but a person whose wellbeing truly mattered.

The impact on my life has been huge. I feel more focused, more balanced, and more in control than I have in years. Everyday tasks feel achievable rather than exhausting. My confidence has grown, my relationships have improved, and I finally feel like I’m moving forward instead of constantly battling my own mind.

I’m so grateful to everyone at Divergence, but especially to Kate and Andrew for their consistent support, kindness, and expertise. I honestly can’t recommend them highly enough.

Divergence and Andrew have been absolutely fantastic in assessing me and my daughter. Not just assessing/diagnosing, but helping us both through the tricky process of accepting, processing and working with the diagnosis. Andrew is brilliant at explaining ADHD and how it can affect us all in different ways, and has really helped us both to understand aspects of ourselves that are affected by ADHD, and how best to manage them.

The transformation in our home life since both being diagnosed and treated is unbelievable. Our household is so much calmer and less stressful, our relationship with our daughter is so much more positive and less confrontational now that we are all aware of the difficulties each other are facing.

Andrew has also been fantastic during the medication triage phase, working with us both closely and individually to find what works best (e.g. my daughter has sensory issues that prevent her from swallowing tablets, Andrew was able to use his expertise to find the right medication to suit this). He even managed to sort out a shared care agreement for myself, which seems to be very rare these days.

Can’t thank Andrew and Divergence enough, absolutely the best ADHD service you will find, with real experts who aren’t just following an assessment script, but truly know the ins and outs of the condition.

After 20 exhausting years of repeatedly trying to communicate the same concerns to the NHS without any real understanding or solutions, my journey with Divergence has been nothing short of life-changing. It took just a few simple emails before receiving a quick and reassuring call from an incredibly polite, empathetic lady. Within a brief 5-10 minute conversation, I felt truly heard and deeply understood, something I'd almost given up hope on ever experiencing.

From the outset, my experience was dramatically improved by consistently working with Becky, whose warmth, genuine care, and insightful expertise made the process not just easier, but genuinely comforting. Right away, Becky understood my condition in a way no one ever had, and after only a few focused appointments, I received a clear and compassionate diagnosis of ADHD. Every treatment option was explained to me with clarity and kindness, empowering me to confidently choose medication as my path forward.

The transformation in my life over just three short months has been astonishing—beyond anything I had imagined possible after two decades of continuous struggles, disappointments, and feeling completely dismissed, especially by the NHS system itself. Divergence didn't just change my life; they gave me a new one.

There are simply no words or star ratings adequate enough to convey my immense gratitude and appreciation. From the people tirelessly working behind the scenes to the truly exceptional Becky, whose support has profoundly impacted my life—thank you from the bottom of my heart. You have restored my faith in care, compassion, and the possibility of true healing.

Divergence UK are just amazing. I just wish I'd found them sooner! Clinicians were able to engage my daughter easily and look at all her strengths as well as her struggles. The assessment process has been clear and simple, extremely professional and compassionate. We are just at the beginning of her ADHD journey, but I can't praise them enough for their support so far, from helping me understand, to support within her schooling. Thank you so much!

My whole experience with Divergence has been fantastic, they are incredibly professional, thorough, caring and friendly. Their approach has enabled me to put my complete trust in them, I am very secure in my diagnosis and their decisions regarding medication.
I wholeheartedly recommend Divergence

I have been seeing Michael monthly, as he prescribes me medication for my ADHD. He is absolutely fantastic- he's lovely, easy going and very informative. I could not recommend him more, he has made the trial process a breeze and I am seeing great results from my medication.

Fantastic care from start finish !! My Son was significantly struggling with the challenges he faced inside and outside of school. The impact on him was difficult to watch as parents and seemed like he had just pressed the self destruct button and there was nothing we could do about it. With him heading into his final year of secondary we didn't feel like we could wait to access support so we looked into an assesment.

At all points on his journey he was at the centre of his care and involved in decisions which were tailored to him. Even though he was a little more complex we given clear choices in a understandable manner which has led to life changing results.

He's now heading into his final year with a new found confidence from being able to understand himself better with tools to give it his best shot.

Thank you Andrew and Sara 🙏🏼 you made the difference treating him like an adult.

My experience with the Divergence team was exceptional. I finally found someone willing to listen and guide me through my diagnoais and treatment journey.

Across the board the team were friendly, empathetic, supportive, responsive and extremely knowledgeable. Thank you to Andrew, Lorraine and Sara.

Divergence has changed my life and I couldn't recommend the team enough.

I can't speak highly enough of Michael. He is an absolute gem of an asset to the neurodivergent community and I am extremely glad that I chose him to guide me through the assessment and treatment process.

My ADHD self discovery journey started when my daughter was diagnosed with ASD a few years back. I couldn't help noticing that I shared a lot of her traits. I was referred via the NHS but when the waiting times became so unbearable, I decided to go private and I'm so glad I did!

Michael has guided me through the full process - foundation assessment, diagnostic assessment and medication reviews with ease and really made me feel included in all decisions about my treatment which I really value. He is also really knowledgeable on how female hormones affect a woman coping with ADHD throughout the monthly cycle.

Now that I've been diagnosed with combined ADHD Michael has played a huge part not only in the diagnosis and treatment but also in helping me to understand myself better and build better foundations for success. He's encouraged me to stop being so hard on myself and to start seeing myself in a more positive light.

Michael is really genuine, trustworthy, down to earth, caring and compassionate and this comes through every time you speak to him.

I finally took the initiative to get an assessment and I am very happy I did it with divergence (divergenceuk.org). It was all done remotely via video conference but there have been no issues thus far. I was not pressured in one direction or another in terms of treatment preferences and was only provided with a professional opinion when I asked. I decided to go with this private assessor and I continue to pay out of pocket because my GP was not resourceful when it came to 'Right to Choose' and the NHS and only provided two local options and one of them wasn't accepting new patients anymore. The way I see it, the assessment was an investment in my future and I didn't see the value in waiting months if not years to be assessed just to wait even longer for titration and continued care. Three cheers for divergence!

From start to finish the service provided by Divergence has been brilliant. I have gone through full diagnosis and titration of medication and now at the point of requesting shared care with my GP.

Every stage has been well-explained, there's always access to the clinician for any questions or concerns, they've been flexible in scheduling and moving appointments, and the monthly online face-to-face calls prove super helpful.

I couldn't recommend going to Divergence highly enough and if you can, ask for Michael. He's great.

In terms of fees, Divergence are transparent about their costs, making the decision around treatment easier.

I liked the way Michael explained things it was very helpful. There was no pressure and that helped me open up more.

I emailed Sara asking a few things, she offered brilliant advice / signposting.
I really enjoy the podcast, full of useful information, very thought provoking.