Diversediagnostics Avis 

446
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was really scared coming into the consultation as I’ve always had this feeling like things weren’t right, or rather, I wasn’t right.. I’ve tried seeking mental health help before and it’s been reduc... Voir plus

Noté 5 sur 5 étoiles

Cara was exceptional. She gave me a clear and thorough explanation of the process and was able to provide me with answers to every question I asked. On a personal note, her tone and manner made the w... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The intake assessment was quite thorough, which I thought was great. Amy Duncan was lovely to talk to, and dealt with the more sensitive topics that can come along with ADHD very well. I appreciate th... Voir plus

Noté 5 sur 5 étoiles

During my time with Diverse Diagnostics the staff have been very helpful, kind and knowledgable throughout. Any time there has been an issue to solve they have gone out of their way to resolve this qu... Voir plus

L'entreprise a répondu


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4,7

Excellent

TrustScore 4.5 sur 5

446 avis

5 étoiles
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2 étoiles
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A répondu à 94 % de ses avis négatifs

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4,7

Tous les avis

(446)

311 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent team

Excellent team, all staff members are both knowledgeable and understanding to the needs of a neurodivergent person. From my family member researching the best clinic to discuss assessment to having medication reviews and receiving my prescription via a signed for Royal Mail Delivery this is a fine tuned facility that is supporting many individual's.
I can highly recommend Diverse Diagnostics!

4 septembre 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for taking the time to share your experience. We’re glad to hear you have felt understood and well supported by our team throughout your journey, from the assessment process through to medication reviews and ongoing care.

We appreciate your recommendation and your kind comments about the knowledge and understanding shown by our team.

Noté 5 sur 5 étoiles

This was a really positive experience…

This was a really positive experience listening to Robyn’s reassuring,calm approach and guiding us through the process.

2 septembre 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your feedback. We’re glad to hear Robyn’s calm and reassuring approach helped you feel comfortable and well guided throughout the process.

We’ll be sure to pass your kind comments on to Robyn.

Noté 5 sur 5 étoiles

I would highly recommend Diverse…

I would highly recommend Diverse logistics. The service i have had with them has been Excellent. Staff are all very helpful and very friendly and make you feel very at ease. Also they get back to you very quickly! I had a lovely girl Emily pollard today that helped me out. Thanks again, for all your help .

31 août 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your experience and recommendation. We’re glad to hear our team has been friendly, responsive and able to make you feel at ease throughout your interactions with us.

We’ll be sure to pass your kind feedback on to Emily Pollard and the wider team.

Noté 5 sur 5 étoiles

I had my free 15-minute consultation…

I had my free 15-minute consultation with Robyn at Diverse Diagnostics, and I couldn’t have felt more at ease. From the very beginning, she was so easy to speak to and incredibly validating of my feelings, experiences and concerns.

Seeking an ADHD diagnosis can feel like such a vulnerable thing to do, especially when you’ve spent so long questioning and trying to make sense of things. Robyn made me feel completely comfortable, listened to and understood, with absolutely no judgement.

She got me booked in for my assessment and I’ve come away from our conversation actually feeling positive about taking this next step. I’m incredibly grateful for how comfortable she made what could have been quite an overwhelming experience feel. Thank you, Robyn.

20 août 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for taking the time to share such thoughtful feedback. We’re glad to hear Robyn created a comfortable and supportive space where you felt listened to, understood and able to discuss your experiences openly.

It’s encouraging to know your consultation helped you feel positive and reassured about taking the next step with your assessment. We’ll be sure to pass your kind comments on to Robyn.

Noté 5 sur 5 étoiles

15 min consultation was fantastic

So far I've had the 15 min consultation with Cara and it was fantastic. Considering it's only 15 mins they made sure they listened to everything I wanted to say, answered all my questions thoroughly, and explained everything so clearly. I appreciated that they said they'd put everything we'd discussed in writing too and that was received very soon after the call. Any emails were promptly replied to and i just felt so comfortable and happy with every interaction with Cara. I'd highly recommend 😊

26 août 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your experience. We’re glad to hear Cara took the time to listen, answer your questions thoroughly and explain the next steps clearly during your initial consultation.

It’s also encouraging to know the prompt follow-up and communication helped you feel comfortable and well supported. We’ll be sure to pass your kind feedback on to Cara.

Noté 1 sur 5 étoiles

FEELING SO VIOLATED & ABUSED BY DIVERSE DIAGNOSTICS

My recent real lived experience with DiverseDiagnostics! Awfull experience with this company, ongoing . No care or thought given to the communication needs of the neurodivergent people , children and adults, that they are diagnosing and starting on medication. Im 50 years old . I have never experienced a company, especially not an ethical health care provider actually abusing me in every sense. I feel its important I share this information. THEY DISCHARGED me without warning care , thought or aftercare. They were not happy at me saying out loud during communication that the way the choose to communicate with me was the hardest for me . I was using food banks to pay my medication,Diverse Diagnostics were aware of this whole time !this was my experience for whole year while They took highest possible price route for me at every point of my experience. When I found out that another private company provided same service for 6 × less price if you could actually believe that price difference could exist . When I drew this to their attention on call . They waited just over a week to get bk to me . Then they dismissed me as patient in the most awfull insensitive way causing great stress and well heartbreak really , I had stupidly trusted them .FEEL ABUSED& VIOLATED IN EVERY WAY BY DIVERSE DIAGNOSTICS. IN ACTUALL SHOCK AT THERE TREATMENT OF ME! HOPE IT SAVES SOMEONE 🙏 😌 so Diverse Diagnostics as you can see have responded to my review with a large printed piece of txt that implies I was abusive , a very clever way of making sure this negative review of their care of me or lack of care will be unbelieved . Yet again Diverse Diagnostics a massive failure to take neurodivergence needs into consideration when treating or communicating with your neurodivergent patients . Im so lucky I have support right now . Ive had to reach out for it after your companys treatment of me . Now your trying to suggest , publicly on trust piolet that I was abusive ? DIVERSE DIAGNOSTICS GLASGOW SCOTLAND.

27 août 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your feedback.

We take allegations of this nature extremely seriously. We are committed to providing a safe, respectful and supportive service for neurodivergent children and adults, and we do not recognise the characterisation of our service reflected in this review.

We also have a clear zero-tolerance policy regarding abusive, threatening or disrespectful behaviour. This policy exists to protect our patients, clinicians and wider team, and there may be circumstances in which we are unable to continue providing a service where appropriate standards of communication and behaviour cannot be maintained.

We appreciate that decisions of this nature can be upsetting. However, they are not taken lightly, and the safety and wellbeing of both our patients and our staff must always be considered.

Noté 5 sur 5 étoiles

Deianira De Mingo

Deianira De Mingo
Was so helpful with getting paper work from school shes a amazing person really went out of her way to ensure we had everything we need before are final appointment

25 août 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for taking the time to share your feedback. We’re glad to hear Deianira was so helpful in obtaining the necessary school paperwork and ensuring everything was in place ahead of your final appointment.

We’ll be sure to pass your kind comments on to Deianira.

Noté 5 sur 5 étoiles

Always helpful

Always helpful, providing clear advice and updates. Quick to respond, polite, and always really helpful :-)

24 août 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for your kind feedback. We’re glad to hear our team has consistently provided clear advice, timely updates and prompt, helpful responses.

We appreciate you taking the time to share your experience with us.

Noté 5 sur 5 étoiles

All interactions with staff have been…

All interactions with staff have been fantastic! Sophie in particular has been fabulous at keeping in touch, providing updates and responding as quickly as humanly possible. Would highly recommend, 5stars!

24 août 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for taking the time to share your feedback. We’re glad to hear you’ve had such a positive experience with our team, particularly Sophie’s prompt communication and regular updates throughout the process.

We’ll be sure to pass your kind comments on to Sophie, and we appreciate your recommendation.

Noté 5 sur 5 étoiles

Ellie was very professional

Ellie was very professional, made the whole process easy and was on hand to answer any questions I had.

20 août 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your feedback. We’re glad to hear Ellie made the process straightforward and was readily available to answer your questions along the way.

We’ll be sure to pass your kind comments on to Ellie.

Noté 5 sur 5 étoiles

Seeking an assessment for ASD as an adult

Recent events in my life caused me to seek an assessment for ASD, this wasn't an easy decision. I received my initial call from Amy Duncan who was very kind and understanding. Thanks to her I've felt confident enough to go on to the next step of diagnostic screening.

21 août 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for taking the time to share your experience. We’re glad to hear Amy approached your initial consultation with kindness and understanding, particularly when taking this step was not an easy decision for you.

It’s encouraging to know the conversation helped you feel confident about moving forward with the next stage of the assessment process. We’ll be sure to share your kind feedback with Amy.

Noté 5 sur 5 étoiles

Excellent service - would recommend

Very professional service and very helpful staff.

6 août 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for your kind feedback. We’re glad to hear you found our service professional and our team helpful throughout your experience.

We appreciate you taking the time to share your review.

Noté 4 sur 5 étoiles

TRIED TO REARRANGE THE SCHEDULED…

TRIED TO REARRANGE THE SCHEDULED APPOINTMENT, INITIALLY THE CLINICAL CARE ADVISOR WAS RELUCTANT TO HELP, BUT HAD GREAT RESPONSE AND ASSISTANCE FROM SOPHIE

18 août 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your feedback. We appreciate your comments regarding the initial difficulty with rearranging your appointment and are glad Sophie was able to provide the assistance needed to resolve this for you.

We’ll be sure to pass your positive feedback on to Sophie.

Noté 5 sur 5 étoiles

I made my initial appointments based…

I made my initial appointments based around my work commitments at the time. When this changed Emily went out of her way to ensure we could find a solution to a tricky scheduling situation. Excellent customer service.

19 août 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your feedback. We’re glad to hear Emily was able to accommodate the change in your circumstances and find a solution that worked around your schedule.

We’ll be sure to pass your kind comments on to Emily.

Noté 5 sur 5 étoiles

Exceptional, Compassionate and Life‑Changing Support

Myself and Paul recently spoke with Dr Imran, Toni, Abby and Caitlyn after I became extremely distressed following an ADHD/ASD course that brought up a lot about both myself and my daughter. In one of the most overwhelming moments of my journey, this incredible team responded with a level of compassion, clarity and professionalism that genuinely grounded me.

They listened with patience, reassured me with kindness, and helped me begin to understand the complex overlap between ADHD and ASD in a way that felt safe, human and deeply supportive. Their willingness to step in urgently, without hesitation, showed me once again why Diverse Diagnostics has been such a constant source of strength.

Throughout my entire neurodivergent journey, there has never been anything too big to ask of this team. They consistently go above and beyond, offering expert guidance, emotional understanding and unwavering reliability. Their dedication has made an enormous difference to both my confidence and my ability to navigate this path for myself and my daughter.

I am truly blessed to have these fantastic professionals walking alongside me. Their kindness, expertise and genuine care mean more than words can express.

I cannot recommend Diverse Diagnostics highly enough.

10 août 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for taking the time to share such thoughtful feedback. We’re glad to hear Dr Imran, Toni, Abby and Caitlyn provided calm, compassionate and professional support when you needed it, helping you feel listened to and better able to understand the information you were navigating.

It’s encouraging to know the ongoing guidance and care from our team have made a meaningful difference to both you and your family. We’ll be sure to share your kind comments with everyone involved, and we appreciate your continued trust in Diverse Diagnostics.

Noté 5 sur 5 étoiles

This was my second time using Diverse…

This was my second time using Diverse Diagnostics & I can highly recommended them. Very professional.

I dealt with Caitlyn who put me at ease explaining everything simply. It was so lovely dealing with someone who genuinely wanted to help me on my journey. She was always available if I needed any questions answered which is extremely helpful. Caitlyn always answered my emails very promptly. She's a real asset to DD.

All in all I can't recommended DD enough 😊

18 août 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for choosing Diverse Diagnostics again and for taking the time to share your experience. We’re glad to hear Caitlyn made you feel at ease, explained everything clearly and provided prompt, supportive communication whenever you had questions.

We’ll be sure to pass your kind feedback on to Caitlyn, and we appreciate your continued trust and recommendation.

Noté 5 sur 5 étoiles

Pre-assessment

I was nervous/anxious for about 30 mins before the pre assessment phone call.
Thankfully Rebekah was understanding and had quite a chill conversation regarding my previous experiences which led me to believe I may have ADHD or something similar. There will always be things that cross your mind, is it worth it, am I just making it up, will this be a waste of time. Don't put yourself off as Rebekah can make you feel at ease.

18 août 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for taking the time to share your experience. We’re glad to hear Rebekah’s understanding and approachable manner helped put you at ease during what can understandably feel like a significant first conversation.

We’ll be sure to pass your kind feedback on to Rebekah.

Noté 5 sur 5 étoiles

Really great experience

Really great experience, flexible team and even although a lot done on emails they staff are super friendly and supportive.

17 août 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your experience. We’re glad to hear you found our team flexible, friendly and supportive, and that you felt well looked after even when much of the communication was by email.

We appreciate your kind feedback about our team.

Noté 5 sur 5 étoiles

Fantastic quick response

Fantastic quick response , with courtesy and accuracy in what I required .
I wish more customer service facing setups were like this , Sophie was great!

17 août 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your feedback. We’re glad to hear Sophie provided a prompt, courteous and accurate response to your request.

We’ll be sure to pass your kind comments on to Sophie and the wider team.

Noté 5 sur 5 étoiles

Highly recommended!

I honestly can’t recommend Diverse Diagnostics highly enough. After what had felt like a long journey trying to get answers for my daughter, they helped us finally get the diagnosis and understanding we needed.

The whole assessment process was handled so well. Our appointments never felt rushed or intimidating, and Dr Prema Raman was incredibly easy to talk to, understanding and thorough. I felt listened to as a parent, and the whole experience felt genuinely supportive rather than simply clinical.

The support from the wider team has also been excellent. Whenever I’ve had questions, the clinic has been responsive and helpful. A particular thank you to Ellie, Clinical Care Advisor, who has been so useful in answering my many questions and helping us through the process.

I was also extremely impressed by the final report. It was 18 pages long and incredibly detailed, giving us not just a diagnosis but a really comprehensive picture of my daughter, her individual needs and the recommendations for supporting her going forward.

For any parent considering an assessment for their child, I would absolutely recommend Diverse Diagnostics. Getting a diagnosis can feel like such a huge and emotional process, and I’m very grateful that we chose them to guide us through it.

3 août 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for taking the time to share such thoughtful feedback. We’re glad to hear Dr Prema Raman made the assessment feel thorough, supportive and unhurried, and that you felt listened to throughout the process.

It’s also encouraging to know the detailed report has given you a clearer understanding of your daughter’s individual needs and how best to support her going forward. We’ll be sure to share your kind comments with Ellie, Dr Raman and the wider team, and we appreciate your recommendation.

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