Would highly recommend this Company they took charge of everything from start to finish very friendly courteous service. Kept me informed about collection delivery and ongoing repairs. Car came back i... Voir plus
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Lisez les avis des autres
Having driven for many years and never had an accident, I was very nervous about having my car repaired and got very anxious with the thought of arranging the process. I cannot speak highly enough ab... Voir plus
Experience was seamless. My insurance company dictated the repair and respray was done by DLG Auto Services. Contact was made very quickly by them and the repair booked in. Replacement car provided... Voir plus
We took our car to a local bodyshop in Leics and they were full of doom and gloom; saying replacement parts would be months. DLG was the insurance company nomination, they collected and delivered our... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Coordonnées de contact
Lock Lane 15, CV34 5AG, Warwick, England, Royaume-Uni
- 0345 878 5599
4,7
Excellent
501 avis
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Body repair…
Collected my car for a body repair promptly and kept me informed of the repair and completed work date.
16 avril 2025
Avis spontané
They kept in touch, got the work done quickly and done a great job
Very good service, told me what was being done, and done it quickly
11 avril 2025
Avis spontané
Except for delay in receiving some…
Except for delay in receiving some parts (not their problem), service was efficient and courteous and I was kept notified of all changes in schedule. Car was picked up and delivered promptly.
28 mars 2025
Avis spontané
Great service and a fantastic job on…
Great service and a fantastic job on the paintwork, looks as good ad new.
21 avril 2025
Avis spontané
Excellent service 5star customer…
Excellent service 5star customer service quick and professional brilliant work!
Definitely recommend.
8 mai 2025
Avis spontané
Very nice job my bmw x3 quick finished everything perfectly 👌 good thanks all staff
Thanks all staff very good service my car quick work
6 mai 2025
Dear DLG Auto services
Dear DLG Auto services, just wanted to say a big thanks for turning my van around so quickly! Being a window cleaning service it would have been such a delay in getting my work done. Brilliant work, came back nice and clean too.
30 avril 2025
Avis spontané
Very quick and efficient service
Very quick and efficient service. Car returned with a great finish, all repairs very well matched to existing bodywork.
25 avril 2025
Avis spontané
All round excellent
All round excellent. Car picked up from home. Kept me informed about progress via internet. Repaired and returned in a week. All great service. Thank you.
23 avril 2025
Avis spontané
My car was repaired to a high standard…
My car was repaired to a high standard it was cleaned before it was returned very good service thank you
15 avril 2025
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Car repaired well but not cleaned to same standard.
Car repaired really well. Can’t tell the difference between old and new parts. Superb work. Interior was supposedly cleaned though it looked like someone quickly went around with a hoover leaving lots of dust behind. My car was quite dirty and used though, but still, it was supposed to be cleaned to a high standard and I went over it with my own hoover when it was returned. This is why only three stars not five.
25 avril 2025
Avis spontané
Réponse de DLG Auto Services - Warwick
We appreciate your feedback and are glad to hear that the car repair was done to your satisfaction. We strive to provide a high standard of service and are disappointed to hear that the interior cleaning did not meet your expectations. We will take your comments seriously and use them to improve our cleaning procedures. We value your business and hope you will choose us again in the future.
Good looking repair
Good looking repair. Wasn't sure when I would get my car back though!
27 mars 2025
Avis spontané
Excellent service
From the start I was kept informed of when my car was to be collected and the work necessary to repair the damage. The chap who came to collect my car was very friendly and when it was returned, it was parked on our drive and the keys posted through the letterbox as I was out. Overall, we received excellent service and the process was made as painless as possible.
24 mars 2025
Avis spontané
Impressed with repairs by DLG Warwick
DLG collected my car from home on Tuesday, they kept me upto date with the ongoing repair process. Fortunately the damage wasn't too bad. On Friday, they called me to say all the repair work was done and my car was ready to be returned. I chose to collect it myself Saturday morning. The repairs are superb, you can not tell there was ever any damage. Plus, they gave my car a clean. Very pleased with the service.
5 avril 2025
Avis spontané
rilliant thanks so much for my car…
Brilliant thanks so much for my car repair from pick up Richard w and his team really looked after me! And so impressed with the car! Thanks 😊
9 avril 2025
Avis spontané
Very organised and good communication
Very organised and good communication
8 avril 2025
Avis spontané
All ends well! …
Very thorough in providing information regarding collection of damaged car, regular communication regarding on how the repairs were going and then delivery of repaired car. The repair itself seems faultless and it was also completely valeted too! Great job.
8 avril 2025
Avis spontané
Repair
Car went for a repair. Great job and clear consistent communication throughout. Thanks for a great service
8 avril 2025
Avis spontané
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