Video call was good quality, which makes communication a lot easier. The doctor was a good listener (always important) and very sympathetic. He was also very thorough with his tests for variou... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was waiting an unexplainedly long time to get a simple "Open Referral" from my NHS GP and so, after a bit of research, found that my work Health Cover with AXA gave me the option of using the "Docto... Voir plus
L'entreprise a répondu
For the first time in a long time I felt listened to and understood. The clinician, Dr Wilkings, was excellent; supportive and helpful, and made suggestions moving forward. Consultation notes were for... Voir plus
L'entreprise a répondu
Not fit for purpose. Tried to enrol via our company account but couldn't even process my address details, judging by the reviews ive probably saved myself a lot of hassle. Their CQC Overall rating is... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Doctor Care Anywhere, we make it easy for you to book a same day appointment with our qualified GPs, 365 days a year, via a high-quality video on your browser, our app, or by telephone.
Coordonnées de contact
19-21 Great Portland Street, W1W 8QB, London, Royaume-Uni
- 0330 088 4980
- contactus@doctorcareanywhere.com
- doctorcareanywhere.com
4,3
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Doctor Care anywhere is invaluable and…
Doctor Care anywhere is invaluable and unmatched. Immediate access to specialists and GP's when you need it, without waiting and from your home. The app is very easy to use. Video calls are flawless. Very quick notes and referrals. I could not speak more highly of the service and the GP's I've spoken to.
29 octobre 2025
Avis spontané
Réponse de Doctor Care Anywhere
Thank you for your wonderful feedback, Mark! We're delighted to hear that you’ve had such a positive experience using our service. It’s great to know that our platform, video consultations, and referral process have helped make accessing care simple and stress-free. Your kind words mean a lot to our team.
Best regards,
Doctor Care Anywhere
The Dr was knowledgeable kind caring…
The Dr was knowledgeable kind caring and listened , he gave me excellent advice discussed my blood results and suggested what I should look at going forward.
Sadly this is not what you get from your NHS Dr.
15 octobre 2025
Avis spontané
Réponse de Doctor Care Anywhere
Hi Kathleen,
Thank you so much for your kind words and for sharing your experience. We’re really glad to hear that your clinician took the time to listen, explain your results, and offer helpful next steps — that’s exactly the level of care we aim to provide. If you need any support, please feel free to reach out.
Kind regards,
Doctor Care Anywhere
Quick access to GP
Quick access to GP. Excellent consultants with empathy, understanding and kindness. Highly recommended.
28 octobre 2025
Avis spontané
Réponse de Doctor Care Anywhere
Hello Asia,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Excellent easy and fast
Easy, on time, clear and just what I needed when I couldn’t get a GP appointment
27 octobre 2025
Avis spontané
Réponse de Doctor Care Anywhere
Hi Nick,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
The doctor was thorough and friendly.
The doctor was thorough and friendly.
15 octobre 2025
Avis spontané
Réponse de Doctor Care Anywhere
Hi Anoosheh,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Doctor care brilliant!
I have used doctor care anywhere a few times and always been very please with the Doctors I have spoken with. Helpful human and professional. Thank you.. Mush Better, Faster than my local GP! And you can get an appointment that’s works for you. I would recommend Doctor Care.. 👍🏻
16 octobre 2025
Avis spontané
Réponse de Doctor Care Anywhere
Hi,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Make this insurance a priority!
Incredible service from the outset. Same day appointment and referral to a specialist. Thank you for your swift and caring service during a time of need ☺️
6 octobre 2025
Avis spontané
Réponse de Doctor Care Anywhere
Hi,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Video Doctor appointment in 15mins
My own surgery was full no appointment's that day, so I booked an appointment with "doctor care anywhere" within 15mins I was talking to a doctor on video call. You can't get a quicker appointment than that. My prescription was sent to me i took it to my local chemist and 30 mins later I had my medication.
21 octobre 2025
Avis spontané
Réponse de Doctor Care Anywhere
Hi,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
It is an awful experience
It is an awful experience. The doctor is Dr A Afzal which is so unhelpful. She asked so many questions and then told me the time is up and asked me to see another doctor because she could not do it. She seems to end the session in a rush and tries to push me to another doctor because she does not like the case. Very awful experience with so many excuses.
21 octobre 2025
Avis spontané
Réponse de Doctor Care Anywhere
Hello,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Doctor Care Anywhere
Shockingly poor communication
Shockingly poor communication. Appointment booked, cancelled with no explanation. Called the call centre as instructed on the app. Told it was an IT glitch and the GP couldn't call as a result. Fine. Annoying but it happens. Booked another gp for a later time, that one also comes and goes (the only way you know is to sit and wait for an email to say cancelled.
Called call centre again, this time apparently there is a problem with my account. Asked what the problem was, told they couldn't say but apparently now fixed. Well someone isn't being truthful are they. Either the first or second call centre member of staff. Will now have to attempt a third time but I dont have the energy for it. It should be a smooth easy process, it's anything but.
14 octobre 2025
Avis spontané
Réponse de Doctor Care Anywhere
Hello,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Doctor Care Anywhere
I made an appointment and it got…
I made an appointment and it got cancelled 30 mins before the time; I re-booked with another doctor, and it got cancelled 10 mins before the time.
13 octobre 2025
Avis spontané
Réponse de Doctor Care Anywhere
Hello,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Doctor Care Anywhere
Highly professional service!
The doctor phoned me at the appointed time and effectively gave me a medical consultation over the phone.
He was highly professional, supportive, caring and encouraging, and reassured me in the process.
I would highly recommend this service.
8 octobre 2025
Avis spontané
Réponse de Doctor Care Anywhere
Hi Philip,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Really useful service but don't opt to get Prescription delivered
It's a really useful service included in my healthcare plan and it's easy to book an audio or video call with a GP, even at weekends, with a range of appointments and a choice of male or female Doctor available, according to your preference.
I've used the service a few times and there has been the occasional technical glitch, or the GP has been running late, but they always phone and you can have a telephone call as a backup. In my experience, the GPs are very knowledgeable and reassuring and able to answer any questions that I've had.
My one criticism is that the prescription service isn't very joined up. You can have the prescription sent electronically to your local pharmacist, but that isn't always convenient, especially for those that work during working hours during the week, when pharmacies are open (i.e. those most likely to have a healthcare plan and need to use the service!), so I opted to have my prescription delivered, thinking it would be a next day service. The information sent in emails and on the site is inconsistent, with the FAQs saying you'll receive a link to make payment and arrange delivery (making it sound automated and more or less immediate) and the prescription email itself saying someone will be in touch via phone... It turns out that it takes 2-3 days for the "partner" to get in touch (I actually received an SMS and an email 2 days after my appointment) and a further 2 working days for the prescription to be delivered. Meanwhile, once you've opted for delivery, you lose the ability to print the prescription out or take it to a physical pharmacy. Fortunately, my prescription wasn't medically urgent, but it's only natural to want to get treatment as soon as possible after it's been prescribed, so I ended up looking online and it turned out I could get the medication I was prescribed delivered next-day OTC, without a prescription and for a bit cheaper than the "partner" eventually quoted... I would therefore recommend looking around before requesting the prescription and taking it to a pharmacy yourself if you're in a hurry.
Otherwise, would definitely recommend the service
5 octobre 2025
Avis spontané
Réponse de Doctor Care Anywhere
Hello Danielle,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Good listening and response
Good listening and response. Missing a star as online it's hard to make eye-contact and that would be better.
29 septembre 2025
Avis spontané
Réponse de Doctor Care Anywhere
Hi Chris,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Fabulous, professional service
Failed to get adequate or timely response from 111 service so used Doctor Care Anywhere for the first time. What a fabulous experience ! Easy booking on the App, choice of times and clinicians all within 15 minutes of being on the app, the ANP I had was brilliant and professional. Email prescription immediately meaning I had the necessary antibiotics about 90 minutes after first opening the App. Makes me wonder why I would ever use my overworked NHS Doctors practice ever again ?
27 septembre 2025
Avis spontané
Réponse de Doctor Care Anywhere
Hello,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Great consultation and easy to access
Great consultation and easy to access
26 septembre 2025
Avis spontané
Réponse de Doctor Care Anywhere
Hi John,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Great service.quick appointments and…
Great service.quick appointments and very understanding.cannot fault this service.
25 septembre 2025
Avis spontané
Réponse de Doctor Care Anywhere
Hello,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Highly Recommended
The simplicity of making an appointment, any time of the day, particularly at a time of vulnerability makes the service so valuable. The doctors are personable and thorough and a detailed treatment plan or referral are written immediately.
21 septembre 2025
Avis spontané
Réponse de Doctor Care Anywhere
Hi Linda,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Great doctor
Great doctor, very thorough discussion, happy with the outcome
23 septembre 2025
Avis spontané
Réponse de Doctor Care Anywhere
Thank you for taking the time to leave your review, Rachael. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Bureaucracy
When i needed the service, i was drowned in bureaucracy to prove my children are indeed mine
That being despite my employer paying for the "benefit" and registering my kids as dependents.
Waste of time and money
13 octobre 2024
Avis spontané
Réponse de Doctor Care Anywhere
Hi Michael,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980. Doctor Care Anywhere
Kind regards,
Doctor Care Anywhere
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.