Having finally retrieved my mri scan from the nhs having been initially wrongly advised. I found the response from Dr Tony Lopez was outstanding from the initial phone call where he was so helpful gui... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I found the clinic director, Dr. Lopez to be courteous, professional, and highly responsive to emails and enquiries. The expert he connected me with was marvellous, diagnosed a heart attack the NHS mi... Voir plus
L'entreprise a répondu
The service from Tony at Doctorum has been first class. We used his service and that of his expert to report on two sets of X-rays which we found very useful. Each report was completed and delivered t... Voir plus
L'entreprise a répondu
What an incredible service well worth every penny. Dr.Lopez was so helpful and referred me to the appropriate radiologist who produced an excellent report. It is a much more detailed report than the o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Radiologue
- Centre d'imagerie pour diagnostic médical
- Centre de diagnostic
- Centre de radiologie
- Hôpital privé
Écrit par l'entreprise
Doctorum is a platform supported by selected UK-accredited subspecialist radiologists, able to access and report radiological imaging in all subspecialties including MRI, CT, Nuclear Medicine, PET CT, Ultrasound, DEXA, X-Rays, Interventional Radiology & Mammography. The organisation is led by system-specific radiologists including neuroradiology, musculoskeletal imaging, interventional ('pinhole surgery') radiologists and dual accredited molecular imaging specialists. Doctorum specialises in providing written second opinions on previous (NHS & private) imaging including pre-medicolegal assessment, but also offers subspecialist reports for NHS scans that have finally been performed yet are taking weeks to months to be reported. The platform can assist with retrieving medical imaging from any facility in the UK using the Image Exchange Protocol, and sending images anywhere in the world with Internet access. Urgent reports as well as report auditing are also available by agreement.
Coordonnées de contact
T3601, One The Elephant, SE1 6FF, London, Royaume-Uni
- +44 (0)7958 932945
- office@doctorum.co.uk
- doctorum.co.uk
4,9
Excellent
94 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent Service
Really helpful, quick and good value. Patient when helping me to download the original radiologist reports. Then turned around in a couple of days.
12 octobre 2025
Avis spontané
Réponse de Doctorum Limited
Dear Phillip,
Thank you very much for your kind review and it is pleasing to know that the process felt efficient and supportive.
If you ever need further assistance or have additional scans reviewed in future, please do not hesitate to reach out – we are always here to help.
Sincerely,
The Doctorum Team
Absolutely amazing service
Tony and his team have been amazing. I have been waiting for the NHS to get back to me about my MRI images and to stop any further delay I reached out. Tony was prompt in his reply, the price was more than reasonable and the report came back only a few days later. If ever I have another delay, I will be getting in touch again.
2 octobre 2025
Avis spontané
Réponse de Doctorum Limited
Dear Gemma,
Thank you very much for your kind and valuable feedback. We are glad to know that Tony and the team were able to support you promptly and help avoid further delays in accessing your MRI results. We are pleased that the process felt smooth and reassuring at a time when clarity was needed.
If you ever need further support or have additional scans reviewed in future, please do not hesitate to reach out – we are always here to help.
Sincerely,
The Doctorum Team
Outstanding service
Absolutely outstanding service from Dr Lopez gave him all my mums info and previous scans and got our scans booked super quick. Staff at Mount Alvernia couldn’t have been more helpful!
13 octobre 2025
Avis spontané
Réponse de Doctorum Limited
Dear TJ,
Thank you very much for your kind words. We are so pleased to hear that Dr Lopez and the team at Mount Alvernia Hospital were able to assist you and your mum so quickly and helpfully. While this was not a Doctorum-arranged service, we are always proud to see our specialist consultants delivering excellent care across clinical settings.
If you ever require independent scan review or support through Doctorum in future, please do not hesitate to reach out - we are always here to help.
Sincerely,
The Doctorum Team
Brilliant Service
Excellent service from start to finish. Dr Lopez was particularly kind and responsive. We had difficulty in accessing my MRI report but he patiently emailed me repeatedly until we got it sorted. It was greatly appreciated and the neuro-radiologist who conducted my report was fantastic. I won't hesitate to use them going forward. As a patient with MS, it's so helpful to be able to ask for a second opinion when required. Thank you so much for your help Doctorum.
20 juin 2025
Avis spontané
Réponse de Doctorum Limited
Dear Jen,
Thank you very much for your generous review. It is pleasing to read that Dr Lopez’s responsive approach, together with the persistence in resolving your report access, made the process smoother for you.
At Doctorum, we are committed to delivering high-quality, consultant-led reporting that patients can rely on, particularly when seeking a trusted second opinion.
If you ever require further support or have additional scans reviewed in the future, please do not hesitate to get in touch - we are always here to help.
Sincerely,
The Doctorum Team
I would highly recommend this service…
I would highly recommend this service and I will not hesitate to use them again in the future.
Tony provided prompt attentive first class communication. The radiologist’s report was provided so quickly within 24 hours. I was provided with the exact information I required. This is a reliable professional service that you can trust.
6 octobre 2025
Avis spontané
Réponse de Doctorum Limited
Dear Mrs Melbourne,
Thank you very much for your kind review. We are encouraged to learn that Tony’s prompt and attentive communication, together with our expert radiologist’s swift reporting, provided you with the clarity you needed.
At Doctorum, we are committed to delivering high-quality, consultant-led reporting that patients can depend on.
If you ever require further support or have additional scans reviewed in the future, please do not hesitate to get in touch - we are always here to help.
Sincerely,
The Doctorum Team
Highly recommended
After months of uncertainty and vague reports from my original hospital, I turned to Doctorum for an independent review of my CT and MRI scans.
Their radiologist provided a clear, detailed explanation that finally identified what was actually causing my pain, something that had been missed or dismissed elsewhere. I finally felt heard and believed. Their professionalism and attention to detail gave me the confidence and clarity I had been searching for.
Thanks to their expertise, I now have a definitive diagnosis and a clear direction for the next stage of my treatment. I honestly cannot recommend them enough, they have made such a difference to both my medical journey and my peace of mind.
Thank you.
10 juillet 2025
Avis spontané
Réponse de Doctorum Limited
Dear Clare,
Thank you very much for your detailed review. We are encouraged to learn that our team was able to provide the clear and comprehensive explanation you needed, especially after the uncertainty you had faced elsewhere.
At Doctorum, we are committed to delivering high-quality, consultant-led reporting that helps patients move forward with certainty in their care. Your words mean a great deal to our team and are hugely appreciated.
If you ever require further support or have additional scans reviewed in the future, please do not hesitate to get in touch - we are always here to help.
Sincerely,
The Doctorum Team
Highly Recommend
I’ve had several scans reviewed by Dr. Tony Lopez and his team, and I’ve been consistently impressed by how fast, professional, and affordable the service is.
Being able to access a radiology review without waiting weeks or months is incredibly valuable for any patient seeking clarity and peace of mind.
I highly recommend his services.
23 septembre 2025
Avis spontané
Réponse de Doctorum Limited
Dear Alina,
Thank you very much for your thoughtful comments. We are pleased to hear that Dr Lopez and our team have been able to assist you.
At Doctorum, we are committed to delivering high-quality scan reports, fast, and by UK consultant superspecialists. Your comments mean a lot to our team and inspire us to continue offering the best possible care.
If you ever require further support or have additional scans reviewed in the future, please do not hesitate to get in touch — we are always here to help.
Sincerely,
The Doctorum Team
Good experience with this company
Good experience with this company, valuable information.
1 août 2025
Avis spontané
Réponse de Doctorum Limited
Dear Steven,
Thank you very much for sharing your feedback. We are pleased to hear that you had a good experience with our service and found the information provided to be valuable.
If you ever need further support or additional scans reviewed in the future, please do not hesitate to get in touch — we are always here to help.
Sincerely,
The Doctorum Team
Excellent and clear service From start…
Excellent and clear service From start to finish very happy with my reports..
Thank you
24 juin 2025
Avis spontané
Réponse de Doctorum Limited
Dear Marcus,
Thank you for your kind feedback. We are very happy that you found our service clear and consistent from start to finish, and that the report met your expectations.
If you ever need further support or have additional scans reviewed in the future, please do not hesitate to reach out — we are always here to help.
Sincerely,
The Doctorum Team
Great job very helpful
I used The Imaging Clinic to report on Ct scans that where undertaken by the nhs and a private hospital.
Tony guided me through the procedure to obtain the imaging from both the private clinic and the nhs.
Once obtained he quickly studied the scans and submitted the report to me.
Great job very helpful.
1 juillet 2025
Avis spontané
Réponse de Doctorum Limited
Dear Howard,
Thank you very much for sharing your experience. We are pleased to hear that Tony was able to guide you smoothly through obtaining your scans from both the NHS and your private clinic, and that you received your report quickly once the imaging was available.
Providing clear support at each step and ensuring timely, consultant-led reporting is exactly what we aim for, so it is great to know this was achieved.
If you need any further assistance or have additional questions in the future, please don’t hesitate to get in touch — we are always here to help.
Sincerely,
The Doctorum Team
Amazing service
Amazing service, personalised and packed with extra care. They were very quick to reply to my many queries, put my mind at ease every step of the way.
Thank you.
11 mars 2025
Avis spontané
Réponse de Doctorum Limited
Dear Elena,
Thank you so much for your kind words. We are pleased that our team was able to respond quickly to your queries and provide the reassurance you needed throughout the process.
Doctorum is owned and run by doctors and we take pride in offering a personalised service with the extra care and attention every patient deserves.
If you ever need further support or have additional questions in the future, please do not hesitate to reach out — we are always here to help.
Sincerely,
The Doctorum Team
Doctorum advanced scanning and…
Doctorum advanced scanning and interpretation enabled me to decode an otherwise worrying ct heart scan into much clearer and accurate images , giving me re assurance with excellent speed and reasonable pricing . Amazing service
7 octobre 2025
Avis spontané
Réponse de Doctorum Limited
Dear James,
Thank you for your kind words and for taking the time to share your feedback.
We are delighted to hear that we were able to promptly report on your CT heart scan and provide the clarity and reassurance you expected.
At Doctorum, we are committed to delivering high-quality scan reports, fast, and by UK consultant superspecialists. Your comments mean a lot to our team and inspire us to continue offering the best possible care.
If there is anything else we can assist you with, please do not hesitate to get in touch.
Sincerely,
The Doctorum Team
I recently used Doctorum for a pelvic…
I recently used Doctorum for a pelvic scan analysis and was really impressed. Dr. Lopez explained everything clearly, gave me the clarity I needed, and made me feel at ease throughout. He’s very personable and has a reassuring manner—refreshingly different from some doctors I’ve come across. Highly recommend!
1 septembre 2025
Avis spontané
Réponse de Doctorum Limited
Dear Karen,
Thank you very much for taking the time to let us know about your recent experience with Doctorum. We are delighted to hear about your positive encounter with Dr. Lopez during your pelvic scan analysis. It is wonderful to know he provided clear explanations and made you feel comfortable throughout the process.
If you have any further questions, you are always welcome to contact us.
Sincerely,
The Doctorum Team
I used Doctorum to review my cancer scans
I used Doctorum to review my scan results following my cancer treatment, as I wanted a second opinion and I needed a more detailed explanation. The NHS are amazing, but I needed more detail. Dr Ashford and Dr Lopez provided me with just that, a lot more detail and a more thorough examination of my scan. Dealing with something as improtant as cancer scan results, it was just what I needed. I recommend their services thoroughly and money well spent. Amazing service :-)
18 septembre 2025
Avis spontané
Réponse de Doctorum Limited
Dear Mark,
Thank you so much for taking the time to share your feedback, especially during what we know is a difficult and important time as you deal with cancer scan results.
We are pleased to hear that you found the second opinion valuable and that our team, including Dr. Ashford and Dr. Lopez, were able to provide the more detailed explanation and thorough examination you needed. Ensuring you have clarity and confidence in your results is our goal.
We wish you all the very best with your ongoing journey.
Sincerely,
The Doctorum Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.