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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent experience all round, starting with the young lady in the showroom and ending with Gary who installed the lift, not forgetting Perry who did all the measurements. All the staff were friendl... Voir plus

Noté 5 sur 5 étoiles

Very professional and friendly service to install a tricky stairlift with lots of twists and turns. Impressive precise workmanship carried out by Lee and Neal who were extremely courteous. Nothing wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our staircase was a particularly tricky circular staircase in a listed building . The Instaler Lee went to exceptional lengths to retain our handrail to maintain safety for non chair users . He did a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great team - arrived 3 days after initial communication to give advice, measure up and costings. Three days later a fitter arrived to instal. After 3 hrs he had completed the work to a high standard... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité
  2. Fournisseur d'équipement pour personnes handicapées
  3. Organisme de soutien et de services aux personnes handicapées
  4. Service de maintenance d'ascenseurs
  5. Service de soins à domicile
  6. Soins aux personnes âgées

Écrit par l'entreprise

Dolphin Stairlifts (South West) Ltd are an independent provider of stairlifts, through-the-floor-lifts, pool hoists and other lifting solutions to clients in Devon. We are also referred to as ‘Dolphin Devon Stairlifts’. Being an approved agent for many of the largest manufacturers in the industry including Stannah, Wessex, Access, Stiltz homelifts, Platinum, Terry Lifts and Bruno means we can provide the right product for your individual requirements at the best price. We’re not tied to one manufacturer or one type of stairlift; so no matter what your requirement, we can find the right solution for you and your home. Our team prides itself on being highly professional whilst offering that personal touch and warmth which comes naturally from a family-run business. We care that you have the right stairlift or lifting solution fitted to meet your individual needs and with over 25 years’ experience, we are confident in the advice we give and the work we do. We don’t employ sales people to carry out our free surveys – just trained engineer surveyors who are not paid on a commission basis. So there’s no hard sell from us and we never outstay our welcome. As well as catering for individuals in their home Dolphin Devon Stairlifts works with Local Authority and Professional Care Providers including; Devon County Council, Exeter City Council, Plymouth City Council, Torridge District Council, Torbay Council, South Hams District Council, Westward Housing Association, Cornerstone, Guinness Trust, LiveWest and Pluss Home Improvement Services.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

99 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Excellent experience all round

Excellent experience all round, starting with the young lady in the showroom and ending with Gary who installed the lift, not forgetting Perry who did all the measurements. All the staff were friendly, professional, cheerful and efficient.
Thank you to Darren Chapman (electrician) for recommending Dolphin.

9 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Very polite man

Very polite man. Worked well and explained future plan

23 avril 2026
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Réponse de Dolphin Stairlifts South West LTD

Thank you so much for leaving us a review, I will pass your lovely feedback onto Lewis.

Noté 5 sur 5 étoiles

I would absolutely recommend this company.


The staff are knowlegeable, helpful and polite.
We bought a FlowX stairlift after trying one out at the showroom. It was installed within a month, looks good and is working well.
Thank you all
Brian George

22 avril 2026
Avis spontané
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Réponse de Dolphin Stairlifts South West LTD

Thank you for taking the time to review us, we were delighted to welcome you into our showroom and very pleased you are happy with your new stairlift.

Noté 5 sur 5 étoiles

I am 84 years old

I am 84 years old . My stair lift was going no where. I phoned Dolphins stairlift South west. A very knowledgeable yound lady answered the phone. With her help we did a manual check and she realized that I needed am engineer. A very nice gentleman arived 2 hours later and found the lift needed a switch. Job done . This is what I call service. WELL DONE

16 avril 2026
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Réponse de Dolphin Stairlifts South West LTD

Thank you so much for taking the time to leave us a review. We’re really pleased we were able to help get your stairlift back up and running so quickly. I’ll be sure to pass your lovely comments on to the team.

Noté 5 sur 5 étoiles

Incredibly helpful staff

Incredibly helpful staff, nothing was too much trouble.
Thankyou!

15 avril 2026
Avis spontané
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Réponse de Dolphin Stairlifts South West LTD

Thank you for taking the time to leaving us a review, we were delighted to have welcomed you into our showroom.

Noté 5 sur 5 étoiles

A great local customer focused company

My recent commutations to the office, (both on the telephone and via emails), were both easy and quickly responded to by two very nice ladies. The following and subsequent visits to me by two different engineers were also excellent, as they were both polite and knowledgeable regarding the product. It is nice to deal with a company that is customer focused.

7 avril 2026
Avis spontané
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Réponse de Dolphin Stairlifts South West LTD

Thank you for taking the time to leave us a review, we are proud of our customer focus and aim to give each client a personal service.

Noté 5 sur 5 étoiles

Technician punctual

Technician punctual, he was pleasant, worked well and quickly and job completed satisfactorily. Will certainly use Dolphin Stairlifts again.

25 mars 2026
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Réponse de Dolphin Stairlifts South West LTD

Thank you for the lovely review. We’re really pleased to hear everything went smoothly and that our engineer made a good impression.

Noté 5 sur 5 étoiles

Great team, quality product. Would recomend

Great team - arrived 3 days after initial communication to give advice, measure up and costings. Three days later a fitter arrived to instal. After 3 hrs he had completed the work to a high standard. Would recomend.

5 mars 2026
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Réponse de Dolphin Stairlifts South West LTD

Thank you for taking the time to leave us such a lovely review. We’re really pleased to hear you were happy with how quickly everything was arranged and with the standard of the installation. I’ll be sure to pass your comments on to the team.

Noté 5 sur 5 étoiles

Amazing service

Amazing service. Very quickly sorted. Service staff very helpful

26 mars 2026
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Réponse de Dolphin Stairlifts South West LTD

Thank you for taking the time to leave us a review, we are delighted you found our service and staff so helpful.

Noté 5 sur 5 étoiles

Very professional and friendly service…

Very professional and friendly service to install a tricky stairlift with lots of twists and turns. Impressive precise workmanship carried out by Lee and Neal who were extremely courteous. Nothing was too much trouble and the finished stairlift has certainly made life easier. We were kept very well informed from the survey and quotation stage, to the ordering and fitting. Highly recommended. Sue C Galmpton

16 mars 2026
Avis spontané
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Réponse de Dolphin Stairlifts South West LTD

Thank you so much, We’re really glad the stairlift has made things easier for you. I’ll pass your lovely feedback on. Thanks again for choosing Dolphin.

Noté 5 sur 5 étoiles

Great helpful service

Great helpful service, as usual.

17 mars 2026
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Réponse de Dolphin Stairlifts South West LTD

Thank you for taking the time to leave us a review, we are delighted you found our service helpful as usual.

Noté 5 sur 5 étoiles

Quick seamless service provided

Quick seamless service provided

3 mars 2026
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Réponse de Dolphin Stairlifts South West LTD

Thank you for the lovely 5‑star review. We’re really pleased to hear you found the service quick and seamless, it’s much appreciated.

Noté 5 sur 5 étoiles

Excellent Service

Very quick breakdown response & very helpful staff - much appreciated

23 février 2026
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Réponse de Dolphin Stairlifts South West LTD

Hi Ann, thanks so much for your 5‑star review. We're glad we could help quickly and appreciate your kind words.

Noté 4 sur 5 étoiles

Good, but pricey spares.

The engineer was on time, polite and efficient.
I would have given 5 stars if we hadn't have to pay such a high price of £63 for 2 batteries which can be bought on the Internet for approx £25 (for 2 x Lucas brand).

23 février 2026
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Réponse de Dolphin Stairlifts South West LTD

Thank you for your feedback. We're pleased to hear the engineer was on time, polite and efficient. We’re sorry to hear you felt the battery price was high and appreciate you sharing your thoughts with us.

Noté 5 sur 5 étoiles

Team arrived on time

Team arrived on time, serviced my stair lift, couldn't tell they were here, very polite, everything satisfactory.

24 février 2026
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Réponse de Dolphin Stairlifts South West LTD

Hi Michael, Thank you for the 5‑star review. We're glad the team arrived on time and serviced your stairlift efficiently. We appreciate your kind feedback.

Noté 5 sur 5 étoiles

Service delivery.

Very helpful, professional and friendly staff.

17 février 2026
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Réponse de Dolphin Stairlifts South West LTD

Thank you so much for your kind review. We're really glad you had a good experience
As a local family‑run business, feedback like this truly means a lot to us.

Noté 5 sur 5 étoiles

Great communication

Great communication. Very helpful

23 février 2026
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Réponse de Dolphin Stairlifts South West LTD

Thank you, Andy and the team are pleased you found us so helpful.

Noté 5 sur 5 étoiles

Excellent Professional Service

Excellent service from professional and polite staff.

3 février 2026
Logo de Dolphin Stairlifts South West LTD

Réponse de Dolphin Stairlifts South West LTD

Thank you for your kind feedback. Lewis and Ben are very pleased to hear this.

Noté 5 sur 5 étoiles

I’ve only just placed the order

I’ve only just placed the order, so far the service and efficiency has been excellent

18 février 2026
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Réponse de Dolphin Stairlifts South West LTD

Thankyou for leaving us a review, Perry and the team are delighted to have received your order and are looking forward to visiting you to install your new lift.

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