Excellent experience all round, starting with the young lady in the showroom and ending with Gary who installed the lift, not forgetting Perry who did all the measurements. All the staff were friendl... Voir plus
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Very professional and friendly service to install a tricky stairlift with lots of twists and turns. Impressive precise workmanship carried out by Lee and Neal who were extremely courteous. Nothing wa... Voir plus
L'entreprise a répondu
Our staircase was a particularly tricky circular staircase in a listed building . The Instaler Lee went to exceptional lengths to retain our handrail to maintain safety for non chair users . He did a... Voir plus
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Great team - arrived 3 days after initial communication to give advice, measure up and costings. Three days later a fitter arrived to instal. After 3 hrs he had completed the work to a high standard... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
- Organisme de soutien et de services aux personnes handicapées
- Service de maintenance d'ascenseurs
- Service de soins à domicile
- Soins aux personnes âgées
Écrit par l'entreprise
Dolphin Stairlifts (South West) Ltd are an independent provider of stairlifts, through-the-floor-lifts, pool hoists and other lifting solutions to clients in Devon. We are also referred to as ‘Dolphin Devon Stairlifts’. Being an approved agent for many of the largest manufacturers in the industry including Stannah, Wessex, Access, Stiltz homelifts, Platinum, Terry Lifts and Bruno means we can provide the right product for your individual requirements at the best price. We’re not tied to one manufacturer or one type of stairlift; so no matter what your requirement, we can find the right solution for you and your home. Our team prides itself on being highly professional whilst offering that personal touch and warmth which comes naturally from a family-run business. We care that you have the right stairlift or lifting solution fitted to meet your individual needs and with over 25 years’ experience, we are confident in the advice we give and the work we do. We don’t employ sales people to carry out our free surveys – just trained engineer surveyors who are not paid on a commission basis. So there’s no hard sell from us and we never outstay our welcome. As well as catering for individuals in their home Dolphin Devon Stairlifts works with Local Authority and Professional Care Providers including; Devon County Council, Exeter City Council, Plymouth City Council, Torridge District Council, Torbay Council, South Hams District Council, Westward Housing Association, Cornerstone, Guinness Trust, LiveWest and Pluss Home Improvement Services.
Coordonnées de contact
22 Marsh Road, EX17 1EU, Devon, Royaume-Uni
- 01363776486
- info@dolphindevon.co.uk
- dolphindevon.co.uk
Very polite and professional engineer
Very polite and professional engineer. Punctual and very tidy and informative.
12 février 2026
Réponse de Dolphin Stairlifts South West LTD
Lewis was delighted to have visited you, thank you for leaving us a review.
Efficient and friendly and helpful.
10 février 2026
Réponse de Dolphin Stairlifts South West LTD
Richard was very pleased to have visited you, thank you for your kind review.
They go the extra mile!
The company engineer was punctual, polite and simply got on with the annual inspection.
No problems there but he kindly drew my attention to a 'soft' stair and even offered to line up a carpenter for me as I am nearly 78 and in poor health. Brilliant!
4 février 2026
Réponse de Dolphin Stairlifts South West LTD
Thank you for taking the time to review the service you have received from Dolphin, we do strive to go the extra mile, Lewis was delighted to have visited you.
Friendly and Efficient Service
Lewis let us know what time he would arrive and was on time. Fast, friendly and efficient worker. Very happy with the service provided.
14 janvier 2026
Réponse de Dolphin Stairlifts South West LTD
Thank you for the review, we work hard to give excellent service to all our customers. Lewis was delighted to have visited you.
The service was welcoming and tailored
The service was welcoming and tailored, with no pressure to buy, making for a positive experience. The showroom's arrangement allows potential customers to try the equipment confidently. Having worked with Dolphin Lifts for both myself and my parents, I can highly recommend them. The variety of other mobility products on display also left a strong impression on me.
7 janvier 2026
Avis spontané
Réponse de Dolphin Stairlifts South West LTD
Thank you so much for this wonderful review, it will really help other customers to ensure they get the right solution for them.
5 star for Dolphin Stairlifts
My experience with Dolphin stairlifts is 100 per cent positive from the initial consultation,communication and finally fitting
Neil who fitted the Stannah stairlift was very professional and explained everything so we could use it immediately
Due to my wife’s condition we decided to have it fitted and thought the rental system suited us perfectly
10 juillet 2025
Réponse de Dolphin Stairlifts South West LTD
Thank you for leaving a review about renting a stairlift through us, Neil was delighted to have visited you and fit your Stannah lift!
On time, no fuss, nice chap.
On time, no fuss, nice chap.
And assume he did a great job :)
12 décembre 2025
Réponse de Dolphin Stairlifts South West LTD
Thankyou for the review we were very pleased to have serviced your lift.
Support when needed
Installation was quick and seamless and ongoing communication was excellent.
I would definitely recommend this Company, especially for anyone needing help at short notice which was my own situation.
26 novembre 2025
Réponse de Dolphin Stairlifts South West LTD
Thank you for taking the time to review us, we are very proud of our service and delighted you were pleased with our speed.
Great professionalism from office…
Great professionalism from office communication to first visit to installation by all concerned. Installed early August with friendliness and efficiency, we needed an alteration in October which was done with equal good will and skill. No pressure with initial admin and guarantee info, and the two engineers on the separate occasions of installation were excellent. Everything working well, thus writing review now. Thank you.
2 septembre 2025
Avis spontané
Réponse de Dolphin Stairlifts South West LTD
Thankyou for such a lovely review, we are very proud of our Dolphin team who are trained to a high standard of skill.
Réponse de Dolphin Stairlifts South West LTD
Thankyou for taking the time to review our local family run business, we are very proud of our friendly and professional engineers.
Friendly
Friendly, informative, personalised service, no sales pressure. I felt the set up in the showroom gave future customers the ability to use the equipment with confidence.
I Have dealt with Dolphin lifts now for myself and previously for my parents would thoroughly recommend. I was also impressed by the other mobility items on show.
28 novembre 2025
Réponse de Dolphin Stairlifts South West LTD
Thankyou for taking the time to leave us a review. We are very proud of our company ethos and very pleased you were able to benefit from our showroom!
5 stars plus
So Adam buck came first off to do the survey and then Leigh tucker came to install the stairlift today. The service from start to finish has been amazing you can tell from the way both men spoke they enjoyed their jobs and working for their company they were both kind polite and very professional.
25 novembre 2025
Avis spontané
Réponse de Dolphin Stairlifts South West LTD
Thank you for your review, we are delighted you were so pleased with our service.
Good friendly service
24 novembre 2025
Réponse de Dolphin Stairlifts South West LTD
Thank you for your review, we do enjoy being friendly with our service!
Adam
Adam, the surveyor was very efficient and we look forward to an expedient installation of our stair lift.
4 novembre 2025
Réponse de Dolphin Stairlifts South West LTD
Thankyou so much for the review, Adam was delighted to have visited you, we look forward to installing your lift.
Very friendly personable young man…
Very friendly personable young man checked the stair lift. Replaced a faulty part and tested successfully
30 octobre 2025
Réponse de Dolphin Stairlifts South West LTD
Thank you for your review, we are so pleased to have successfully serviced your lift!
Excellent service received from Dolphinsouth west stairlifts and installer Gary…
We received and excellent service from Perry from Dolphin's initial survey to installation of the stairlift by the technician Gary.
The whole experience has been fantastic.
Gary was outstanding!!! -he was knowledgeable, courteous, efficient and exceptional at his job. All rubbish was removed and he left everything spotless.
He took time to explain all aspects of the stairlifts function and really put as at ease.
Would 100% recommend both Dolphin and Gary the installer.
The positive change that having a stairlift will make to my husbands life cannot be described- thank you
31 octobre 2025
Avis spontané
Réponse de Dolphin Stairlifts South West LTD
Thankyou for taking the time to leave us a review, stairlifts can improve quality of life dramatically and we are delighted you husband will benefit so greatly.
I was very impressed with my recent…
I was very impressed with my recent experience when Dolphindevon installed a stairlift. My cottage has narrow steep stairs with a bend and overhanging ceiling. Ben and Lee did a brilliant job, with little disturbance and no mess. They were polite and careful and explained everything to me. I would not hesitate to recommend them.
27 octobre 2025
Avis spontané
Réponse de Dolphin Stairlifts South West LTD
Thank you so much for your review it will particularly help those researching with tricky stairs to see there is a solution!
The Engineer was fantastic! Highly knowledgeable.
My engineer phoned to tell me who would be visiting. He was polite, kind and spent a good amount of time ensuring the stairlift was operational and working to it's best. The full service includes a clean (which was more required in the areas that I could not reach - pet hair had got under the casing out of reach!). All in all a great experience and your engineer should be thanked for his professional attitude.
15 octobre 2025
Réponse de Dolphin Stairlifts South West LTD
Thank you so much for leaving us a review, we are pleased we could rectify the problem and get your lift back up and running!
Highly recommend
They answered my initial enquiry straight away and the engineer came the next day. They are always very friendly, helpful, knowledgeable and efficient.
10 octobre 2025
Réponse de Dolphin Stairlifts South West LTD
Thank you for your review, we were delighted to have visited you.
Réponse de Dolphin Stairlifts South West LTD
Thank you for taking the time to leave us a review
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