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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent experience all round, starting with the young lady in the showroom and ending with Gary who installed the lift, not forgetting Perry who did all the measurements. All the staff were friendl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very professional and friendly service to install a tricky stairlift with lots of twists and turns. Impressive precise workmanship carried out by Lee and Neal who were extremely courteous. Nothing wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our staircase was a particularly tricky circular staircase in a listed building . The Instaler Lee went to exceptional lengths to retain our handrail to maintain safety for non chair users . He did a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great team - arrived 3 days after initial communication to give advice, measure up and costings. Three days later a fitter arrived to instal. After 3 hrs he had completed the work to a high standard... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité
  2. Fournisseur d'équipement pour personnes handicapées
  3. Organisme de soutien et de services aux personnes handicapées
  4. Service de maintenance d'ascenseurs
  5. Service de soins à domicile
  6. Soins aux personnes âgées

Écrit par l'entreprise

Dolphin Stairlifts (South West) Ltd are an independent provider of stairlifts, through-the-floor-lifts, pool hoists and other lifting solutions to clients in Devon. We are also referred to as ‘Dolphin Devon Stairlifts’. Being an approved agent for many of the largest manufacturers in the industry including Stannah, Wessex, Access, Stiltz homelifts, Platinum, Terry Lifts and Bruno means we can provide the right product for your individual requirements at the best price. We’re not tied to one manufacturer or one type of stairlift; so no matter what your requirement, we can find the right solution for you and your home. Our team prides itself on being highly professional whilst offering that personal touch and warmth which comes naturally from a family-run business. We care that you have the right stairlift or lifting solution fitted to meet your individual needs and with over 25 years’ experience, we are confident in the advice we give and the work we do. We don’t employ sales people to carry out our free surveys – just trained engineer surveyors who are not paid on a commission basis. So there’s no hard sell from us and we never outstay our welcome. As well as catering for individuals in their home Dolphin Devon Stairlifts works with Local Authority and Professional Care Providers including; Devon County Council, Exeter City Council, Plymouth City Council, Torridge District Council, Torbay Council, South Hams District Council, Westward Housing Association, Cornerstone, Guinness Trust, LiveWest and Pluss Home Improvement Services.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

99 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

The staff were very helpful and…

The staff were very helpful and repaired the stairlift promptly and efficiently, I would highly recommend Dolphin stairlifts and its staff.

16 juillet 2025
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Réponse de Dolphin Stairlifts South West LTD

Thankyou so much for leaving us a review, we were so pleased to be able to repair your lift for you.

Noté 5 sur 5 étoiles

We are very pleased with the lift and…

We are very pleased with the lift and the work that was carried out to fit the lift.

14 juillet 2025
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Réponse de Dolphin Stairlifts South West LTD

Thankyou Rosalind for the lovely review, we are delighted to have fitted your lift!

Noté 5 sur 5 étoiles

Very happy with the service from Dolphin Stairlift

Lovely receptionist when I rang to book the stair lift service. Very pleasant man that came and serviced the lift. Thank you.

14 juillet 2025
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Réponse de Dolphin Stairlifts South West LTD

Thankyou for the lovely review Rachel, we are delighted to have visited you.

Noté 5 sur 5 étoiles

Prompt service

Prompt service, quickly answered phone and provided a quick appointment. Very friendly engineer, work quickly and efficiently.

10 juillet 2025
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Réponse de Dolphin Stairlifts South West LTD

Hi Tamzen, we are pleased to have provided you with a prompt and efficient service, thank you for leaving us a review. Dolphin

Noté 5 sur 5 étoiles

Saved us when let down by another company.

We have been using Dolphin for a few years now since the installer of our stairlift (Oak Tree Mobility) let us down and failed to cover a "free" service and told us they no longer deal with stairlifts when we rang for our first service. Dolphin couldn't help us enough, we now have a service annually. The guys are brilliant, very helpful, knowledgeable and cheery. Thank you

16 juillet 2025
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Réponse de Dolphin Stairlifts South West LTD

Thank you for taking the time to leave us such a lovely review, we are delighted to have been able to assist you!

Noté 5 sur 5 étoiles

Man done good job installation new…

Man done good job installation new batteries. And advise me about Stair lift

8 juillet 2025
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Réponse de Dolphin Stairlifts South West LTD

Hi Paul, thank you for the review, we are pleased we could get your stairlift back working again!

Noté 5 sur 5 étoiles

I was very impressed by the kindness…

I was very impressed by the kindness and efficiency of everyone I came into contact. Everything was explained fully on how the stairlift would be installed. I would highly recommend Dolphin Stairlifts South West.

11 juillet 2025
Avis spontané
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Réponse de Dolphin Stairlifts South West LTD

Thankyou for spending the time to leave a review Jan, We are delighted to be able to help you with your stairlift needs.

Noté 5 sur 5 étoiles

Best company ever .Got a Terrys harmony…

Best company ever .Got a Terrys harmony through the floor lift through them.The staff are so lovely

8 juillet 2025
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Réponse de Dolphin Stairlifts South West LTD

Thank you Wendy for leaving us a review about your Terry's Harmony lift, we are delighted to have been able to assist you.

Noté 5 sur 5 étoiles

The engineer sorted the problem …

The engineer sorted the problem working very well now Proper Job.

27 juin 2025
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Réponse de Dolphin Stairlifts South West LTD

Thank you for leaving us a review we are delighted we could visit you and service your lift.

Noté 5 sur 5 étoiles

From initial phone call to repair being…

From initial phone call to repair being completed in less than three hours. Out of hours too.Excellant.

30 juin 2025
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Réponse de Dolphin Stairlifts South West LTD

Thank you for the lovely review, we were very pleased to be able to get your stairlift back working again.

Noté 5 sur 5 étoiles

Amazing staff and great service

The staff at Dolphin are knowledgeable, approachable and professional. They do a great job. The lift was installed swiftly and Gary went above and beyond to make sure it was just right for us.

27 juin 2025
Avis spontané
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Réponse de Dolphin Stairlifts South West LTD

Thank you for leaving us a review, we are thrilled you were please with our efficient service!

Noté 5 sur 5 étoiles

Professionalism

The professionalism of all the staff I have dealt with. Knowledge of the product being sold. No pressurised selling and happy to answers any questions.

20 juin 2025
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Réponse de Dolphin Stairlifts South West LTD

Hi Kathleen, thankyou so much for you review, we are very proud of our commitment to never pressurise.

Noté 5 sur 5 étoiles

The engineer rang in advance so that I…

The engineer rang in advance so that I knew when to expect him, and then went to great lengths to answer my queries, in particular about the life of the batteries in my stairlift.I am now totally dependent on it, so this is important, and he was reassuring.

10 juin 2025
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Réponse de Dolphin Stairlifts South West LTD

Thank you for the review, we are so pleased we could be so thorough and take time to ensure you were reassured!

Noté 5 sur 5 étoiles

We were pleased with the lift and service given

The stairlift was a good piece of equipment, e-mails were answered quickly and helpfully and any issues sorted promptly.

19 mai 2025
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Réponse de Dolphin Stairlifts South West LTD

Hi Ruth, Thank you for your review, we hope you are enjoying the benefits of your new Lift!

Noté 5 sur 5 étoiles

Approachable friendly service

Approachable friendly service

22 mai 2025
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Réponse de Dolphin Stairlifts South West LTD

Hi Debra, thank you for the review, we do our very best to be just as your review describes us!

Noté 5 sur 5 étoiles

Very good staff

19 mai 2025
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Réponse de Dolphin Stairlifts South West LTD

Thank you Ruth for taking the time to leave us a review, we are pleased we could assist you with getting your stairlift repaired.

Noté 5 sur 5 étoiles

They answered me in a short time when…

They answered me in a short time when the lift was playing up and came out of normal working hours when they said they would All Good Mary Brown

19 mai 2025
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Réponse de Dolphin Stairlifts South West LTD

Hi Mary, thankyou for your review. We are pleased you were so happy with our out of hours service, and that we could get you back up and running again!

Noté 5 sur 5 étoiles

First class company for excellent service.

From our experience of dealing with Dolphin over a number of years, as a top rate company Dolphin fully deserve 5 star rating. The ladies in the office that deal with queries or arrange service bookings are most helpful and very pleasant to speak to, unfortunately we have no names. All the engineers that have visited us are very professional and effective. Nothing seems to be too much trouble. They include Neal, Sean,Adam, Ben and Lewis. Apologies to any I have missed. Great service from all.

30 avril 2025
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Réponse de Dolphin Stairlifts South West LTD

Hi David, Thank you so much for this review, we aim to go above and beyond so we are delighted you appreciate our service!

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