Dracoslides Avis 223

TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

do not buy. no customer service. they messed up and sent me two left shoes. AI only customer service no person option. told email only. no response to my issue. no public reviews publushed.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I did have an issue with my order but the customer service was great and got my issue resolved in a timely manner. The slides themselves do fit a little snug but are still very comfortable.

L'entreprise a répondu

Noté 5 sur 5 étoiles

These Draco slides are straight🔥 Super comfortable right out the bag no break-in needed at all. The fit is perfect, and the cushioned sole makes them easy to wear all day without your feet getting... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Draco Slides are super comfortable and honestly great for recovery, no complaints there. They’ve got a ton of colors and designs too, which is a nice bonus. The downside is the shipping. It’s almos... Voir plus

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Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

223 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

Good Slides, Rough Shipping

Draco Slides are super comfortable and honestly great for recovery, no complaints there. They’ve got a ton of colors and designs too, which is a nice bonus. The downside is the shipping. It’s almost always late by four days or more, and their customer service doesn’t really make the experience any better.

Even with all that, the slides themselves are so comfy that it kind of balances things out.

27 novembre 2025
Avis spontané
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Réponse de Dracoslides

Thank you so much for the honest review and for rocking our slides for recovery, that means a lot. 🙏 You’re absolutely right about shipping being the weak spot, and we’re actively working with our carriers and fulfillment team to tighten up those timelines. If you ever see a shipment running late again, please reach out to us at info@dracoslides.com with “Trustpilot – shipping help” in the subject so we can jump on it right away.

Noté 1 sur 5 étoiles

I ordered slides during the buy one get…

I ordered slides during the buy one get one free sale in November. When I received the slides, they were too small so I filled out an online form for an exchange. That was on December 14th. I emailed them several times looking for my order. I did receive a response on December 18th stating it had been shipped with a tracking number. I checked the tracking number daily, needing the slides by Christmas Eve for my grandson. On December 22nd, they were too tracking showed delivery attempted at after 10 pm. I contacted OnTrac the delivery service and had to chat by email. I also emailed Draco back making them aware of the situation and no response! I received a email from the delivery company on 12/26 that unfortunately my merchandise was lost in transit, which is a lie because it updated daily from 12/22- 12/25, out for delivery!!! Emailed Draco again on 12/26 making them aware and also sent a screenshot of the email. I am currently waiting for a response. In the meantime, I have contacted my bank establishment. Highly Disappointed!!!!

14 décembre 2025
Avis spontané
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Réponse de Dracoslides

Thank you for sharing this and I’m really sorry for what you’ve had to go through, especially with a Christmas gift for your grandson. This is not the experience we want anyone to have. Sometimes our shipping partners mark things incorrectly or lose a package in transit and it becomes incredibly frustrating to track from your side. Please reach out to our support team with your order number and a screenshot of the OnTrac “lost in transit” email so we can review your case, work with the carrier, and arrange a replacement or another fair solution for you. We appreciate your patience and the chance to make this right.

Noté 5 sur 5 étoiles

They actually came and on time

I ordered my son slides a week and a half before Christmas. I was scared because of the bad reviews, but I still chanced it. I paid for express shipping and for protection. My son slides came on time in 5 days, few days before Christmas. Dracoslides is definitely a legit site. They probably just need a better system for people to order and receive their package. I don’t leave reviews a lot but I felt, I had to.

13 décembre 2025
Avis spontané
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Réponse de Dracoslides

Thank you so much for taking a chance on us and for sharing this, we’re really glad your son’s slides made it in time for Christmas. 💚 You’re right about improving our ordering/shipping system, and feedback like this is exactly what helps us get better.

Noté 1 sur 5 étoiles

I placed my order on Dec 19th my order…

I placed my order on Dec 19th my order still wasn’t shipped stuck on processing I will never order anything else Draco I have emailed 3 emails tried to reach out on Facebook I think this is a scam website Dracoslides if you like the slippers order on Amazon calling my bank tomorrow I want my $167 back

19 décembre 2025
Avis spontané
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Réponse de Dracoslides

We’re really sorry your order has been stuck in processing this long, that’s not the experience we want for you at all. Please email us at info@dracoslides.com with the subject line “Trustpilot – Order Help” and include your order number so we can either get this shipped out immediately or process a replacement for you.

Noté 5 sur 5 étoiles

Draco Slides Service

When I ordered from them they had gave me some free socks including with my draco slides beautiful customer service

25 décembre 2025
Avis spontané
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Réponse de Dracoslides

Love this! 🙌 So glad you’re enjoying your Dracos and the bonus socks. Thanks for the love on our customer service, can’t wait to have you back with us again soon. 💚

Noté 1 sur 5 étoiles

Horrible customer service and extremely…

Horrible customer service and extremely late express shipping
I ordered my 2 pair of slides on dec 12th with express shipping 1-5 business days. the shipping label was made the dec 16th and said dhl picked it up the dec 17th because it was updated in the tracking that was sent to me. Dec 19th still no movement, I reached out to support by email and was told that my package is on the way. Dec 20th I looked up the tracking number they gave me with dhl and it says invalid, I sent another email dec 23th and no answer. 26th, sent another email and still no movement response was another automated email that they were escalating the issue. I emailed them yet again and demanded my money back and definitely return my express shipping because there service is unprofessional and definitely not fulfilling orders properly. And of course I received another automated email I’ve messaged them on TikTok by email and instagram and no response

I will definitely Not recommend to anyone. Will also post this on all social media platforms because the reviews on the site are fake reviews

12 décembre 2025
Avis spontané
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Réponse de Dracoslides

We’re really sorry for how this has gone, especially after you paid for express shipping and had to chase updates. This isn’t the experience we want for anyone, and we want to fix it, including reviewing your order and express shipping for a refund or other resolution. Please email info@dracoslides.com with your order number so we can look into it right away.

Noté 1 sur 5 étoiles

I placed a order on December 13 with…

I placed a order on December 13 with express shipping and still have not received any tracking information regarding the order.  I have sent several emails and not heard a response. Can someone please tell me the status of this order? It was not received in time for Christmas for my three sons and I am highly disappointed.

13 décembre 2025
Avis spontané
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Réponse de Dracoslides

We’re really sorry for the lack of tracking and communication, especially with this being a Christmas gift for your sons. This is not the experience we want for you. Please email info@dracoslides.com with the subject “Trustpilot – December 13 Order” and include your order number so we can look it up immediately and make this right, whether that means a shipment update or a replacement.

Noté 5 sur 5 étoiles

The best looking slides and best…

The best looking slides and best comfort slide Draco slides are wayyy better than kappa slides

26 décembre 2025
Avis spontané
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Réponse de Dracoslides

Huge W, thank you for this! 🔥 We’re pumped you’re loving the look and comfort and repping Draco over Kappa. Appreciate you! 🙌

Noté 5 sur 5 étoiles

Worth it

The materials are amazing, and the fit is perfect and adjustable to your exact foot, making you stylish and comfortable. I have ordered 5 pairs already because of how fast and trustworthy this company is. Draco merchandise is definitely worth it.

25 décembre 2025
Avis spontané
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Réponse de Dracoslides

Wow, five pairs is wild, thank you for rocking with us like that 🙌 We’re so glad the fit, materials and comfort are hitting for you. Really appreciate you trusting Draco! 🖤

Noté 5 sur 5 étoiles

good material

good material, comes on time or early and fits amazing.

25 décembre 2025
Avis spontané
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Réponse de Dracoslides

Appreciate you! 🙏 Glad the material, fit, and timing all hit just right. Thanks for rocking with Draco 💚

Noté 5 sur 5 étoiles

Amazing Draco slides

Their slides are very comfortable for on the go moves and many other convenient where abouts. They have fast shipping my slides came in the mail in about 1 week. I would recommend these. Ps: Draco slides 4 the win 🔥

25 décembre 2025
Avis spontané
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Réponse de Dracoslides

Love this so much 🙌 Draco slides 4 the win fr! Appreciate you taking the time to recommend us and glad they’re keeping you comfy on the go 🔥

Noté 5 sur 5 étoiles

Review about Draco slides.

I got Draco slides for Christmas and I tried them on. They were so comfortable. I definitely recommend buying them. They’re super comfortable. They’re that comfortable that I could wear them for days. The packaging is so nice I like the bag it come in.

24 décembre 2025
Avis spontané
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Réponse de Dracoslides

Love this so much 🙌 Glad the Christmas pair hit and that you’re loving both the comfort and the bag they came in. Thanks a ton for the recommendation and for rocking Draco with us ❤️

Noté 5 sur 5 étoiles

One of the best slides there so…

One of the best slides there so comfortable and feel amazing on the feet go get you some and be comfortable twin.

25 décembre 2025
Avis spontané
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Réponse de Dracoslides

“Be comfortable twin” is our new favorite slogan 😂🙌
Thank you for the love and for putting people on to Draco, happy the slides feel amazing on your feet! 💚

Noté 5 sur 5 étoiles

The shoes are great quality

The shoes are great quality, good size adjustment system, fast shipping, super comfortable and stylish

25 décembre 2025
Avis spontané
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Réponse de Dracoslides

Love to hear this ... quality, comfort, style and fast shipping is exactly what we aim for 🙌 Thanks for rocking Draco and for the awesome review! 💚

Noté 5 sur 5 étoiles

These are soooo comfy and easy to…

These are soooo comfy and easy to tighten. the reflective ones look so soo good

25 décembre 2025
Avis spontané
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Réponse de Dracoslides

Love this!! 🥹 We’re so glad they’re super comfy and easy to adjust, the reflective pairs really do hit different. Appreciate you rocking Draco with us! 💚✨

Noté 5 sur 5 étoiles

Draco slides

They mad comfortable, true to size, and overall fire. Would definitely recommend to anyone. (Not a bot review btw)

25 décembre 2025
Avis spontané
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Réponse de Dracoslides

Not a bot response either 😂🔥 Thank you for the love! Glad they’re mad comfy and true to size. Appreciate you rocking Draco with us! 💚✨

Noté 5 sur 5 étoiles

I got their slides as a christmas gift…

I got their slides as a christmas gift and they are the best slides i own by far and one thing they do well is they communicate so well with their customers they give great deals and they also have great shipping and good quality items they are just a great company overall 10/10

25 décembre 2025
Avis spontané
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Réponse de Dracoslides

This made our whole day 🥹🎄 We’re so happy the Christmas pair hit 10/10 for you and that you feel taken care of on the deals, quality, and communication, appreciate you being part of the Draco family 💚

Noté 5 sur 5 étoiles

I love them they’re very good looking…

I love them they’re very good looking and very comfortable u should def cop 🔥

25 décembre 2025
Avis spontané
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Réponse de Dracoslides

Appreciate you fr 🔥 So glad you’re loving the look and the comfort, thanks for the “def cop” stamp of approval 🙌

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