Absolutely fantastic customer service from Dave at the Basildon Depot. He went above and beyond to resolve an issue with my order. I would definitely recommend using this company. And Thankyou Dav... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I’ve got to say Drainfast have been one of best suppliers of drainage products I have ever used. The personal all round have been so accommodating, nothing was too much trouble. Without this major pr... Voir plus
L'entreprise a répondu
I wish I had known about Drainfast sooner. Why have I been using the big name suppliers for so long? Every time I phone through an order I’m greeted by someone who really understands the requirem... Voir plus
L'entreprise a répondu
Robyn in the Customer Service department is excellent. She resolved a problem, created by a.n.other, and delivered the correct goods the next day. Problem resolved, happy customer. The reason... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de matériaux de construction
- aussi dans
- Fournisseur d'engins de chantier
- Magasin de materiaux de construction
- Magasin de matériel de plomberie
- Marché de matériaux de construction
- Vidange des canalisations
Écrit par l'entreprise
Drainfast Ltd is one of the UK’s leading specialist suppliers of underground drainage and related products. Established in 2003, we have built a strong reputation within the groundworks and civils sectors for doing things properly: holding serious stock, delivering fast, and providing a level of service that contractors can rely on. Operating from multiple strategically located depots across England, Drainfast supports projects nationwide with a proven service model built around certainty. Order by 5pm for guaranteed next-day delivery, backed by an experienced, straight-talking team who understand the pressures of live sites. From everyday drainage supplies to complex project support, Drainfast is a dependable partner for contractors who expect more from their supply chain.
Coordonnées de contact
Vision Park, Selborne Road, GU34 3HL, Alton, Royaume-Uni
- 01420 555600
- action@drainfast.co.uk
- drainfast.co.uk
4,8
Excellent
100 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Underground Cable Ducting
Underground Cable Ducting. I searched online for 54mm 'Y' shaped underground ducting in order to send armoured cable in separate directions for a project in which I was involved.
While browsing, I found Drainfast Limited and noticing on their website that they had the items I required, I ordered two of them.
The following day I rang Drainfast Ltd. as I needed to alter my order and add another item. I spoke to a lady named Lydia Reynolds and asked if my order could be changed. Lydia said that it was no problem and I found her telephone manner to be friendly, very helpful and professional in dealing with my enquiry.
Lydia soon dealt with updating my order, took the payment adjustment and emailed me straightaway to confirm the new details and attached the updated invoice to her email.
I shall be using Drainfast again when I need ducting or drainage items etc. and am happy to recommend them to my friends and work colleagues.
Many thanks for your kind help Lydia..
Many thanks Drainfast!
10 juillet 2025
Avis spontané
Réponse de Drainfast Limited
Thank you for the lovely review, I will pass your kind words on to Lydia
Réponse de Drainfast Limited
Thanks for the review and orders!
Great service and responsive as always
Great service and responsive as always. Good customer support from all the team!
6 juin 2025
Réponse de Drainfast Limited
Thank you for taking the time to review us
Great company highly recommend…
We use Drainfast for all our drainage requirements. They are super efficient, we send them drawings and they do a take off all the drainage materials needed from the drawings and provide a quote within 24 hours. When ordered it is delivered free of charge the next day normally latest about 10 am. Highly recommend Drainfast especially if you require a quick turnaround for all your drainage needs. The staff are also really helpful if you need help with any queries.
21 mai 2025
Avis spontané
Réponse de Drainfast Limited
Thank you for the review, that's great to hear!
always helpfull and quick delivery
22 mai 2025
Réponse de Drainfast Limited
Thanks for taking the time to review us!
Réponse de Drainfast Limited
Thank you for the review and for your ongoing business!
Réponse de Drainfast Limited
Thank you for the review!
Excellent Technical advice, service and price.
Please provide your invoice, payment receipt as advised on the phone thank you.
The delivery driver was brilliant, very nice person, very helpful. Bang on time. Materials all correct and in un damaged condition. Could not have been a better service thank you.
7 mai 2025
Réponse de Drainfast Limited
Thank you for the positive feedback, I will pass your request about the invoice on to the team.
we were looking for a specific type of…
we were looking for a specific type of drainage system , after talking to the receptionist ( I think) pointed me in the right direction and a very competitive price , on top of that it was delivered the next day at no charge
28 avril 2025
Avis spontané
Réponse de Drainfast Limited
Thank you for your review - great to hear this feedback, I will pass your kind words on to the team!
I have used Drainfast since 2018
I have used Drainfast since 2018 as they are reliable and have an extensive range of competitively priced stock. They are always helpful and have a lot of specialist knowledge about their products. I have tested their next-day delivery to the nth degree, calling minutes before their deadline, and they have always delivered. Well done, keep doing what you do best.
14 avril 2025
Avis spontané
Réponse de Drainfast Limited
Thanks so much for the fantastic feedback! I'll pass your kind words on to the team and we'll keep doing our best to support you and your projects.
Prompt Service
Prompt service, extremely helpful on the phone and very polite and professional
7 avril 2025
Avis spontané
Réponse de Drainfast Limited
Thank you for your review, glad we could help!
GENERALLY, JUST GREAT SERVICE!
FAST RESPONSE. PROFESSIONAL BUT PERSONAL. NEXT DAY DELIVERIES. GENERALLY, JUST GREAT SERVICE!
27 mars 2025
Réponse de Drainfast Limited
Thank you for the reveiw
Good helpful.staff made ordering easy…
Good helpful.staff made ordering easy and next day delivery was perfect
12 mars 2025
Réponse de Drainfast Limited
Thank you for your business and for taking the time to review us!
Visited the trade counter on Tuesday…
Visited the trade counter on Tuesday for some last minute bits. All in stock ready to go, and the guy on the counter very helpful.
4 mars 2025
Avis spontané
Réponse de Drainfast Limited
We love to read good feedback like this, thank you for the review. We hope to earn the 5th star in the future.
Réponse de Drainfast Limited
Thank you for taking the time to review us, I shall pass on your kind words to Brielle!
Fast and reliable quotes and deliveries
19 février 2025
Réponse de Drainfast Limited
Thank you for taking the time to review us, and for your orders.
Réponse de Drainfast Limited
Thank you for your kind words!
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