Drainfast Limited Avis 

Great product availability and prices, but my recent experience at your Alton depot was very disappointing. The depot manager seemed stressed and disorganised, unable to provide good customer service. He kept knocking his hand on the desk, muffling and being all over the place without achieving much. He kept asking the same questions repeatedly ("Who is it for?" and "Did you call?") in a rather abrupt manner. They also served the customer behind me leaving hanging without knowing what they're doing with my order. I felt quite unamused when the manager asked if I had a van or car, telling me the pipe wouldn't fit in a car. Well... it would have been nice to have the pipe coiled or get some help instead of just dumping the pipe outside the door. Guess what, it did fit. How about smiling and being friendly to your customers?

We decided to give you another go based on your response. Delivery was super smooth and fast, unlike the in-person experience, so I've updated my rating to 5* based on that.

Super service & good product

Made an appointment short notice. Took care of a very tricky job. Very polite excellent service and great value

Princes street stone

Lydia Reynolds was very helpful on the phone. found me exactly what i needed within minutes and has arranged for same day collection for me! Great Service!

Turned up within 60mins of calling. Very efficient & professional. Cleared the blockage, which was in the road. Great service.

Drainfast are a very committed and supportive company. They are always here to help , with small projects or large ones. Always get a response quickly and will do their best to help you as much as they can.

Drainfast continue to be a valued supplier. Superb next day delivery service is backed up by very helpful staff willing to go the extra mile. All round great service.

Thank you Drainfast. How refreshing to have a company that delivery their own products. Wonderful service, speedy delivery, and Andy the driver couldn't have been more helpful. 10/10. I wish I could buy everything for my build from Drainfast!

Very efficient, quick delivery.

Great 👍 costumer service
All stuff very helpful
👍for Gordon

Excellent service next day delivery would highly recommend Driver exceptional

Brilliant service and rapid delivery everytime, i would recommend these guys to anybody!

Excellent company to work with; so easy to deal with and the service is first class. No need for massive stock to be kept on site when you can order for next day delivery as the project progresses. No hassle with trying to get the value of the order up in order to qualify for discounts as with other suppliers. They keep 99% of what you need in stock and will go out of their way to help. Courteous drivers who will phone ahead and actually read the delivery instructions too. Why can't all suppliers by like this?

Drainfast are efficient, friendly and very good customer services. Same and next day delivery..
One of our best suppliers!!!!

Drainfast are one of the best suppliers I have dealt with in this industry. Excellent prices, fast delivery services, excellent customer service.
to be able to deliver next day with orders placed near 5pm is very rare, and helps unorganised sites get out of trouble no end.
any mistakes are rectified with no fuss and a quick response.
one of the only suppliers i can say where there isn't a single problem to moan about.