I placed a large custom order needed for an event. I tried reaching out about my order via phone, email, and social media multiple times and received no response. They charged my credit card for the o... Voir plus
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Hello, We loved working with y'all. The only frustrating part was actually trying to order. Due to the limited global stock, our options were limited. However, even after picking different option... Voir plus
L'entreprise a répondu
We were in a hurry to order cups for a charity golf outing with a logo that we had designed using powerpoint. The Drinkbranders.com team helped us pick a quick order insulated cup, redid the logo pro... Voir plus
L'entreprise a répondu
I cannot express how happy and thankful I am to have worked with the Drinkbranders team on a branded water bottle project. I needed a quick-turn project done, as I had a local vendor back out on me.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
DrinkBranders has your back! We love helping people and their brands succeed in the world of promotional drinkware. We’re known for our excellent customer service with knowledgeable people you can actually talk to. We offer quality products, your own Dedicated Graphic Designer and personal Custom Drinkware Expert. We’ll guide you every step of the way, from concept to delivery.
Coordonnées de contact
Etats-Unis
- drinkbranders.com
3,5
Moyen
210 avis
Demande des avis aux clients
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A répondu à 14 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Kudos to the team!
DrinkBranders has been a pleasure to work with. Throughout the initial process, customer service was incredibly helpful with the design and delivery of product. Although we didn't have the best outcome of the product with the first round of mugs, they quickly jumped to make it 100% right!
Kudos to the team - Jenna, Tammy, Bryan, you guys rock! We look forward to working with you on our next project!
30 avril 2025
Helpful
I wanted water bottles with my art on it. It took time for me to send in the file type needed. Tammy was kind and helpful and continued to follow up with me. The bottles were received soon after I approved the image and just how I imagined them. I appreciate Tammy’s help! Thank you kindly.
2 mai 2025
More insight into production timeline.
Talking with Tammy throughout the process was super helpful, and the quality of the cups was so much better than we anticipated given that Drink Branders had the lowest price we could find for the types of cups we wanted.
I would have appreciated more insight into an expected delivery date. We needed a quick turnaround on an order of 400 cups. When I initially found the cups and placed the order, I saw that Drink Branders guaranteed a free 24-hour rush, but nowhere did it specify exactly what that meant. We did end up receiving the order right on time, but with UPS shipping estimates, there was a real possibility that we would have received our cups after we needed to have them in hand. Grateful everything worked out, but we would have liked to have more insights into the production timeline, which definitely would have influenced our decision!
29 avril 2025
Incorrect order and failed to deliver on time
My order was incorrect and shipped after the guaranteed by date. I still have not received compensation for this.
9 avril 2025
They were so helpful with my custom…
They were so helpful with my custom yeti water bottle order. My logo needed some help and their graphic designer cleaned it up and make it perfect. The office was very supportive answering all my many questions I had.
30 avril 2025
Wonderful Products & Service
16 avril 2025
Great service!
28 avril 2025
Exactly as expected, perfect
Online interface worked well ... didn't need to talk to anybody. Product came in exactly as expected.
2 avril 2025
Great from start to finish
From start to finish, it was a pleasure to work with DrinkBranders. They sent us a sample of the mug we wanted to order to help us make up our minds. And the finished products look great! We are happy with our purchase from them and will use them again!
9 avril 2025
Tammy and our designers were so easy to…
Tammy and our designers were so easy to work with and very kind!
29 mars 2025
Wonderful!
great customer service, totally seamless process from ordering to receiving the final product! I had a really hard time finding someone who would do a full wrap design on a water bottle, and had to go through proofing and cancelling orders at two other sites before using drinkbranders. They did exactly what I wanted and with affordable shipping!
5 avril 2025
Gasps of delight
We bought custom Corkcicle canteens for our team. Every person we handed these out to audibly gasped or squealed with excitement. Turnaround was fast and service was beyond excellent.
26 mars 2025
Super responsive and fast turnaround!
4 avril 2025
New company tumblers
Starting new business venture and needed help with getting some branded tumblers…very pleased.
22 mars 2025
High quality product & service
Very nice product, great quality! Highly recommend. Ordering was easy to navigate, quick, and the price was better than several other websites.
15 mars 2025
Easy to order and very helpful customer…
Easy to order and very helpful customer service.
15 mars 2025
Great customer service
Great customer service. Very responsive and helpful. Fast turnaround time.
12 mars 2025
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