Drive Green Avis 

Drive Green were excellent in helping us buy our first electric car. We visited several times; they weren't at all pushy and guided us through what can be a confusing process at times. I'd really recommend them!

After reading the other reviews and after our experience I feel like we've dodged a bullet. It is definitely a strange business model they seem to work to.

I was a serious buyer looking for a Renault Zoe for my wife. Over the Christmas period I found one at Drive Green that seemed to fit the bill. They were closed all of the Christmas period, so I called first thing on their first day back hoping to be able to arrange to view it that afternoon. Unfortunately as I needed to make an appointment they said they were fully booked that day so I needed to book for the following day the Saturday.

Now the fact that we needed to book an appointment my expectation was set that we would have a comprehensive and attentive appointment with a trained salesman.

We were an hour away so set off to our 1pm appointment, mid-way there we get a phone call saying how the car we were due to be looking at had just that minute sold. I said that we wanted to see the Zoes they had for sale as there was several on their website so we'd continue on. Although I completely appreciate that we had absolutely no hold over the car we were due to see, it was disappointing that had i been able to attend the day before I may well have been able to buy it. Any other garage out there would have just accepted an arrival.

Once we get there my expectations of an attentive salesman were quickly dashed as the person dealing with us seemed to have little interest in our needs, was off with other people the majority of the time we were there and had very little understanding of the cars on the forecourt. After a bit of a browse around by ourselves there was one particular car that we thought could be an option for us, although all of ther cars did seem to have dents and bumps. It was £1300 dearer but also a bit newer than the one we'd originally booked to see. It was live on their website and was priced on the forecourt. We asked the guy if we could look around it and he grabbed the key and opened it up for us. After settling on the fact it was one we'd like to proceed further with and take for a test drive, the guy went into the office and then came out to tell us it was no longer for sale as it had a fault with it. It all just seemed a bit strange and after coming back home and reading the reviews one person said that it seemed like they just didn't want to sell them a car, and thats exactly how it felt to us. That was the end of the conversation there was no advice on alternatives that may have suited us, just really strange.

We went home that night and spent 10k with Cinch and the experience has been completely different, complete transparency with the cars they advertise, the cars look to be in great condition, we've had great communication and the prices are comparable if not better than those advertised at Drive Green.

Poor customer service, I'd steer clear!

Bought a Seat MII in October from Drive Green after booking a test drive.

Everything was super easy to do, test drove and car felt great and was in really good condition with FSH.

Sales staff (Dan) were excellent and bought it there and then, everything done on-line and drove away with a taxed and insured car.

Very happy with the car after 2 months and would highly recommend Drive Green.

My wife and I made an appointment to see a car which wasn't quite what we expected but Drive Green had many other cars on show, all very well presented competitively priced. One caught my wife's eye and within a few minutes we were taking it out for a test drive. We liked it and, with no pressure from the sales team, we bought it and we are really happy as it suits our needs very well. I would recommend Drive Green to anyone looking to change to an electric car as there are very few places where you can compare so many different models and talk to people who really know their stuff.

Bought a Renault Zoe here December 2024. App months later it stopped AC charging. Drive Green have been of no help what’s so ever. Yes the fault maybe a manufacturers fault but I think anyone doing business with this lot should thing twice, and then think again.

Bought a car from Reece put a £500 deposit down i needed the car to be under 4 years old for business purposes, he said it was after going home and checking after a couple of days turns out its a couple of months out so I cant get my deposit back as non refundable , like pulling teeth to get them to call me back , trying to source me another as I wanted the same ,but im not holding my breath on getting that or my money back

Do not buy from these scammers. We bought our Mini Cooper and no mention of scratches and peeling of alloy wheels until the delivery. Rude customer service refused to repair or cover cost of repair and now the paint on all 4 wheels are peeling off even more. Their warranty doesn’t mean anything.Also the mileage was mentioned 31000 and the car had nearly 32000. I wouldn’t use the dealer again!

Awful.

Sold a car without mentioning it had formerly suffered a major prang (shock absorber went within months) and been previously used as a taxi. Suspicious before I realised the above from their radio-silence to query on a flat tyre on delivery.

Pretty obvious they knowingly offloaded a lemon to me. So my experience suggests that behind the EV-gloss they are old-fashioned second-hand car swindlers.

Poor customer experience. No communication from the sales team after I paid my non refundable deposit. Had to constantly chase Reece the sales manager for information on vehicle collection. When I arrived the vehicle was damaged which hadn’t been noted. The sales team are poor communicators and just to top it off Reece registered the car to the wrong person and it now has one extra owner. I wouldn’t recommend dealing with this company.

These are scammers.Reece the sales guy is a liar.I purchased a vehicle from Reece in July.The seller failed to disclose that the car had pre-existing damage. This was not communicated to me prior to the sale.The car was represented as being in good/undamaged condition, but after purchase, I discovered significant damage. Therefore, I believe I was misled during the transaction.

Drive Green seem to be genuinely driven by sustainability in all areas. Our helper was very knowledgeable, answered all our questions and didn't try to sell us anything we didn't want.
We went and test drove cars twice - so were there for many hours before making a final decision. I'm really pleased with my car - it is so pleasant to drive. Although watching the range seemed stressful at first, it is now just a normal part of driving & I'm saving a lot of money and energy.

Very friendly and knowledgeable staff, first time looking at an electric vehicle so had lots of questions which they were very helpful with no pressure throughout the whole process. Test drove 2 different cars and the MG won out, great car and only needs charging once a week as I drive around 200 miles which it does with plenty left in the battery.

Brilliant customer service and unrivalled knowledge about EVs. The videos on their website cover every detail of different EV models and you can ask any additional questions in person. All the staff were very friendly and hugely knowledgeable. I felt in very safe hands buying a secondhand EV from DriveGreen and love my BMWi3. The car was spotless when I collected it. Couldn't have asked for better secondhand EV buying experience.

Picked up a car from these guys after being assured it was "immaculate". The exterior hadn't been cleaned and the seat had what I hope was a chocolate stain. Reece the sales person admitted he hadn't looked in the car - just the photos. He was pretty unpleasant to deal with. The steering alignment was off and needed fixing, which they only half covered through warranty. They do not have inhouse technicians. I think honesty is important. Wouldnt buy a car from them again.

After inadvertently not booking an appointment first time round, the sellers were friendly and helpful, allowing us to sit in cars. They advised we book so they could spend more time with us. This we did. Each time we travelled well over an hour. Our second visit was less helpful. Even less time was spent with us. Cars on the forecourt with prices in the window we were told they couldn't sell, without explanation. We asked for a test drive. They said no without seeing a licence. When we booked there was no reminder to bring the licence and they stated all company's require this. We came away with the impression they did not want to sell us a car. Having wasted our time, we went away to a local garage who allowed us to drive a car without requiring our licence, and we bought it.

I made the effort to visit drive green with my wife despite it being some distance for us so that we had choice of electric cars to see; there were several on the website that would have been of interest. I made an appointment so that we were expected and they knew what we wanted. Despite this, the staff seemed to prefer to stay inside their locked sales cabin, maybe playing cards, or clearly doing something more interesting than actually talking to customers. We looked at several cars on the forecourt, and after choosing the one that interested us most and knocking on their door were told that the car was not available for sale, despite having a price and details on the windscreen. Another car was unlocked for us, but when we requested a test drive we were refused because we had not got our driving licences with us. Perhaps this might have been an obvious precaution, but on the other hand they could have told us when we booked the appointment.
This turned out to be their loss, because we spent our money elsewhere later the same day at a different dealer that was quite happy not to see our driving licence for a test drive.
How they make a profit when they seem to have no interest in selling cars I have no idea.

Really happy with the buying experience at Drive Green. They were friendly and professional, letting us view at our own pace but always there to answer questions and check in. First time buying electric and we felt confident in their expertise. The car was ready to collect at our convenience and felt like new. The car is great and I would definitely recommend Drive Green to anyone thinking about buying electric, particularly their first EV as it was a very positive experience.

This company are as good as their word, there is no hard sales pitch and they will help you in any way they can. They are friendly and professional with a good selection of electric cars which are not overpriced. Would definitely recommend.

Our whole experience was seamless from start to finish, found a car we wished to view on AutoTrader then made an appointment for viewing, on the day we met our Salesman Reece who took our details for the test drive, my wife drove the car as she's the main driver, our drive with a member of staff was faultless as we are both new to EV's both made to feel confident with the car on a pre determined route around half an hr with the car which was plenty of time to make our minds up, Reece helped us with a finance deal after our deposit was taken, everyone knew their stuff, a week later we picked our lovely new car up with a 12 month MOT, and been enjoying cheap motoring since as we got an EV Charger as part of the deal, first class service from start ro finish

The selection of cars available was superb, the staff were very helpful and efficient and the standard of checks and care of the vehicle was excellent. Would most definitely use them again.