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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very convenient to book the driver. I was assigned Sandeep Yadav for my ride on 10 May 2026. Sandeep arrived well in time smartly dressed and very presentable. Issue of OTP was smartly resolved. Serv... Voir plus

Noté 1 sur 5 étoiles

In this company totally unprofessional people and chor log kaam krtey h esh company mey don't have talking sence in this company.. booked for outstation and 1hour delay for ready even reached drop lo... Voir plus

Noté 5 sur 5 étoiles

I am moving around Delhi and surrounding areas peacefully with the help of Drive Assist for the last 3to 4 year's approximately . I feel extremely comfortable once it is booked and never faced any kin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve been a Drive assist customer for over 3 years and I’ve availed of their driver service and car + driver service over 2 dozen times. Other than a minor navigational glitch here and there the exper... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de permis de conduire et d'immatriculation
  2. Service de taxi

Écrit par l'entreprise

Drive Assist is India’s first largest mobility platform which gives the facility to provide on call Driver and Taxi Services on one single platform across various cities like Delhi NCR, Noida, Gurgoan, Ghaziabad, Faridabad, and Chandigarh. The Drive Assist offers mobility solutions by connecting customers to drivers and a wide category of taxis like Hatchback, SUV, Sedan, Luxury, etc. enabling convenience and transparency for hundreds of millions of consumers and thousands of driver-partners.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

135 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I got deepak as a driver help

I got deepak as a driver help, he was fantastic person and very patient. He drove really well and very much polite. Thanks drive assist and thanks a lot deepak

14 juillet 2025
Avis spontané
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Réponse de Drive Assist

"Thank you for your wonderful review! Our team, especially the driver, is thrilled to know you’re satisfied with the service."

Noté 5 sur 5 étoiles

Super taxi service

We booked out trip from Saket, Delhi to Vrindavan. The cab came at correct time. We had a wonderful one day trip to Vrindhavan and back. Shout out to Rajinder our driver. The most professional driver we could have.Full 5 stars for the cab service.
Clean Innova taxi.
Timely arrival at location.
Very professional driver.
Obliging for small changes in plan during the trip.
We came from Kerala to Delhi.A very pleasent experience for us in Delhi.

7 juillet 2025
Avis spontané
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Réponse de Drive Assist

"Thanks a lot for your wonderful review! We’re so happy to know you enjoyed our taxi service and had a pleasant journey. Your satisfaction is our top priority, and we hope to ride with you again soon!"

Noté 5 sur 5 étoiles

Wonderful experience.

Wonderful. The Agency have been able to provide me a professional/ soft spoken driver within a very short time. Thanks Mr.Gupta.
Mukherjee
Chittaranjan Park
New-Delhi.

4 juillet 2025
Avis spontané
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Réponse de Drive Assist

"We truly appreciate your positive feedback! It motivates us to keep delivering safe, reliable, and comfortable services."

Noté 1 sur 5 étoiles

The drive assist is abusing with driver…

The drive assist is abusing with driver and give him his payment on time this is worst company they are froud person . I have audio call recording where staff abusing with driver they are big frouds

25 juin 2025
Avis spontané
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Réponse de Drive Assist

Hi.. As we can see in our records that you are a driver who has not followed the company guidelines and misbehaved with company staff late in the night. There is a penalty imposed on you on the ground of wrong driving and improper behaviour.

Noté 5 sur 5 étoiles

The driver was well experienced

The driver was well experienced. Came on time and was very helpful .

17 juin 2025
Avis spontané
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Réponse de Drive Assist

"Thank you for your wonderful review! Our team, especially the driver, is thrilled to know you’re satisfied with the service."

Noté 5 sur 5 étoiles

I always got good and timely service.

I always got good and timely service.

8 juin 2025
Avis spontané
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Réponse de Drive Assist

"Thank you for your wonderful review! Our team, especially the driver, is thrilled to know you’re satisfied with the service."

Noté 5 sur 5 étoiles

Best Service by the Driver

The driver was very professional and helpful

4 juin 2025
Avis spontané
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Réponse de Drive Assist

"Thank you for your wonderful review! Our team, especially the driver, is thrilled to know you’re satisfied with the service."

Noté 1 sur 5 étoiles

Very bad experience they took the money…

Very bad experience they took the money there driver was drunked they did not took any responsibility
When they were asked to replace they stopped responding to my calls and msg
Pls dnt believe them and spoil your money
They took whole year money of replacement.

6 mai 2025
Avis spontané
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Réponse de Drive Assist

Hi..please share your booking id so that we can look into your issue. We believe that replacement has been provided but due to your behaviour issue with drivers both the drivers left the job after working a week. We got to know that you asked them to wash 3 cars daily which is not reasonable.

Noté 5 sur 5 étoiles

We weren't sure whether this app will…

We weren't sure whether this app will be of help but in less than 15mins time the Drive Assist team confirmed the driver details. We had a wonderful experience, Driver Ankit assigned for the duty was polite and good.

11 mai 2025
Avis spontané
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Réponse de Drive Assist

"Thank you so much for your kind words! We're delighted to know you had a great experience with our driver-on-hire service."

Noté 1 sur 5 étoiles

Scammers

Scammers, thy pretend to be a dvla and than charge you - silly me for not picking up on this earlier, but oh well, they charge for a subscription through out another 3rd party company doing exactly the same. you never realize you have signed a contract with them but when you ask for it they will refuse to send it - after that they will send you a contract termination with your apparent ok for all this you own me £117 altogether - i am waiting for my money back
both companies UK DRIVE ASSIST and BRITISH DRIVE

20 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Poor behaviour | Drive Assist

I booked a driver for an outstation trip and the trip was scheduled for 1 hour after the booking was requested. The status showed pending till the time of the pickup. I had to cancel the booking 10 mins after the pickup time since the status was pending. As soon as I canceled the trip, I got a message on WhatsApp saying is your trip confirmed,
Sharing my dissapointment got me an answer from the other side of whatsapp

“ website pr number nai dekha, call krlet, 1 ghanta pehle inhe driver chahiye, bewakoof”.

Unavailability of the driver is still bearable but such behaviour from so called service providers is disgusting and such employees/business owners should be ashamed. A serious action should be taken against the person on the whatsapp chat.

I have screenshots of the chat as well if required.

22 avril 2025
Avis spontané
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Réponse de Drive Assist

As we have not received the information required to check your case. It seems a confusion between some other agency

Noté 5 sur 5 étoiles

Great and quick service by Drive Assist…

Great and quick service by Drive Assist , they arranged a chauffeur in just 30 min and made my journey comfortable, Mr Ravi - The chauffeur is very polite and understands the place well.

30 mars 2025
Avis spontané
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Réponse de Drive Assist

Thanks for taking Driver on rent service. We are pleased to have you as our valuable customer.

Noté 1 sur 5 étoiles

Scammers, just beware. They not following, own SOP. Booking ID - ORT 39524

Dear Himanshu,
I thought this is the new way to solve the problem for those who looking for drivers and I felt amazing after connecting with your team.
However, you and your team has lost my TRUST and now I felt like you guys cheated me. I canceled my journey a day before due to my health issue and asked for the refund, Your team member said it will refunded to you next day. Today is Monday I follow-up and your team said you canceled the journey money will not be refunded. I read your refund policy on website its mentioned as Refund Policy for Driver booking
b. In case the booking is for a journey starting before 7 am, The refund will be processed if the cancelation is done before 9 pm day before. i.e night before the journey day.
You team blocked me on your whatsapp number +919991151178 and when i called they disconnected the line. Money is not a big thing for me, but once you lost the customer trust this will impact to multiple new customer to connect with you in future. This is what E-commerce and online business these days. I hope, you will take it as feedback. Thank You.
BOOKING ID - ORT39524

1 mars 2025
Avis spontané
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Réponse de Drive Assist

Hi Rahul.. pls share your booking id with us. We will look into your booking details and get back to you. Rest assured that no spam activity will happen with any customers.

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience - would highly recommend

9 février 2025
Avis spontané
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Réponse de Drive Assist

Thanks for sharing your positive reviews. We strive to provide best experience to all our customers.

Noté 1 sur 5 étoiles

Very bed

Hiii
Last time I did a duty for which I have not yet received my money. They have done similar thing with many people, whose full video I have uploaded on social media and their behavior is also very bad. Improve yourself even now. You can never be benefited by calling the money earned by hard work of those who work hard all day, even God is watching now. God does not waste time in bringing down such people, I want to tell everyone through comment. There are many agencies in the market who are better than these, you should give booking to those agencies and those who eat the hard earned money of the drivers. Boycott them,
thanks.

22 janvier 2025
Avis spontané
Noté 3 sur 5 étoiles

Not Recommended

Hi I hired a dricee today. He didn't met the expectations. I am happy with the service. In spite of telling him to take from shorter route. He took us from longer route. I will strongly not recommend anyone to any service from this platform.

16 janvier 2025
Avis spontané
Noté 4 sur 5 étoiles

We had a great experience with drive…

We had a great experience with drive assist team. I have used their service twice and it was very smooth. Driver came before time and got the details of driver couple of hours before our journey.
Highly recommend Driver assist

4 août 2024
Avis spontané
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Réponse de Drive Assist

“Thanks for the wonderful feedback. We’re always here whenever you need us.”

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