Driveway Vehicle Solutions Avis 

248
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The whole process was very smooth - from setting up my salary sacrifice to taking delivery of my new vehicle. Shanigh was super helpful and answered any questions I had. The Pod Point charger was also... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I got my new car through Driveway Solutions on a salary sacrifice scheme and honestly couldn’t be happier with the whole experience. I was car-less and desperate to get my new car, so I sent qu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent all the way from order to handover. They were more than happy when we chased the car shipping which was understandably slightly delayed based on everything going on in the world! All th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I can't recommend Driveway Vehicle Solutions highly enough. From my initial enquiry through to receiving the vehicle, the service was outstanding. The team were knowledgeable, helpful, and always ava... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Driveway Vehicle Solutions, has been helping UK businesses reduce the cost and administrative burden of running vehicle fleets since 1982. Today, as part of Lithia UK, Driveway Vehicle Solutions continues to build on this heritage by combining industry expertise, customer-focused service and smart technology to deliver flexible fleet solutions that support the evolving needs of businesses and their drivers. Our services include Company Cars and Vans, Employee Car Benefit Schemes, Fleet Management, Rental Vehicles, and Personal Leasing.


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4,6

Excellent

TrustScore 4.5 sur 5

248 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(248)

126 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service from Driveway

I’ve had an excellent experience with this leasing company, particularly with their business leasing and salary sacrifice schemes. The entire process is smooth, transparent, and very well managed from start to finish. They offer a great range of vehicles and clearly understand how to tailor solutions for both businesses and employees, making what can sometimes be a complex process feel straightforward and stress-free.

A special thank you to Nancy, Ellie, and Shanigh, who were all outstanding throughout. Their professionalism, responsiveness, and willingness to go the extra mile really stood out. Every question was answered promptly, and they made sure I felt informed and supported at every stage.

It’s rare to come across a team that combines efficiency with such a personal touch. I wouldn’t hesitate to recommend this company to any organisation looking to implement a salary sacrifice car scheme or individuals considering a lease vehicle.

30 mars 2026
Avis spontané
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Réponse de Driveway Vehicle Solutions

Hi Patrick,

We're happy to hear that you had an excellent experience with our leasing company. It's great to know the process was smooth and transparent. We appreciate your recognition of the team's professionalism and responsiveness. Thank you for recommending our company!

Customer Experience Team.

Noté 5 sur 5 étoiles

Great value MG IM6 from Driveway…

Great value MG IM6 from Driveway Vehicle Solutions on a salary sacrifice scheme. Information and handover seamless, no complaints and recommended.

27 mars 2026
Avis spontané
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Réponse de Driveway Vehicle Solutions

Hi Alan,

Its great to hear that you found great value in the MG IM6 and that the information and handover were seamless. Thank you for recommending our services; we appreciate your positive feedback!

Customer Experience Team.

Noté 5 sur 5 étoiles

Salary sacrifice

I purchased my vehicle through here and it was straight forward I chose my vehicle and Lidnsey kept in contact all the way through until it was handed to Shanigh who dealt with the handover process. It was quick and easy and had no issues everything went smoothly. They were both professional. I didnt expect my car to arrive so quickly. Definitely recommended and will definitely use them again after my contract ends

11 mars 2026
Avis spontané
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Réponse de Driveway Vehicle Solutions

Hi Raqstar,

We appreciate your positive feedback regarding the communication and handover process. It's great to hear that everything went smoothly and that you were pleased with the quick delivery. We appreciate your recommendation and look forward to assisting you again in the future.

Customer Experience Team.

Noté 5 sur 5 étoiles

Quick and easy policy update

Leanne was really helpful and acted upon my query quickly. Everything was resolved without any fuss :)

31 mars 2026
Avis spontané
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Réponse de Driveway Vehicle Solutions

Hi Mrs. Wightman,

We are happy to hear that the query was resolved quickly and efficiently. We appreciate you taking the time to share your positive experience with us.

Customer Experience Team.

Noté 5 sur 5 étoiles

Change of vehicle details

I had to contact them to change car details. Leanne was quick to respond and very helpful with the process. Only took a couple of emails and all was sorte

30 mars 2026
Avis spontané
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Réponse de Driveway Vehicle Solutions

Hi Lorne,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience with Leanne.

Have a lovely day!

Customer Experience Team.

Noté 5 sur 5 étoiles

We have had a lot of warranty related…

We have had a lot of warranty related work with Evans halshaw and not every experience has been sorted straight away. However Leanne was quick and efficient at getting the matter resolved and she followed up multiple times and kept good contact

26 mars 2026
Avis spontané
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Réponse de Driveway Vehicle Solutions

Hi Molly,

We appreciate your feedback. We're happy to hear that the matter was resolved efficiently, and you were kept well-informed.

Customer Experience Team.

Noté 5 sur 5 étoiles

EH Guarantee claim

Excellent service super quick decision and response, great communication from Leanne throughout. Thank you Leanne.

27 mars 2026
Avis spontané
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Réponse de Driveway Vehicle Solutions

Hi Andrew,

We're happy to hear that you received excellent service and a super quick response. We appreciate your positive feedback and are glad you were pleased with the communication.

Customer Experience Team.

Noté 5 sur 5 étoiles

Quick response and completed the update…

Quick response and completed the update I requested promptly. Thanks again

25 mars 2026
Avis spontané
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Réponse de Driveway Vehicle Solutions

Hi David,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Customer Experience Team.

Noté 5 sur 5 étoiles

Leanne has been very helpful from the…

Leanne has been very helpful from the start to the finish. It’s her first month here and she’s already providing excellent customer service.

Much appreciated A++

Thank you!!

26 mars 2026
Avis spontané
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Réponse de Driveway Vehicle Solutions

Hi

Thanks so much for the great review! It's really good to know that our team member was so helpful and that you appreciated the support provided. Thank you for your A++ rating!

Customer Experience Team.

Noté 5 sur 5 étoiles

Great communication from Leanne.

Great communication from Leanne.
And sorted out my registration number swop over quickly.

26 mars 2026
Avis spontané
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Réponse de Driveway Vehicle Solutions

Hi Paul,

I appreciate you taking the time to leave this review and sharing you recent positive experience with Leanne.

Thanks again.
Customer Experience Team.

Noté 5 sur 5 étoiles

Such an easy process

I had been considering purchasing a new car for a while and when the opportunity to lease a vehicle through the salary sacrifice scheme, I jumped at the chance, having used this type of scheme in a previous workplace.
What I wasn’t expecting was the efficient service provided by the Driveaway Vehicle Solutions. I made my initially enquiries on 24th February and will be taking delivery of my new car on 20th March. In just over two weeks I was provided with a delivery date for my new vehicle, a date for the fitting of the electric charger and the insurance cover documents. Driveaway Vehicle Solutions were extremely helpful throughout the process and all the other companies involved; insurers, charger installers & vehicle suppliers all offered advice when I needed it and made everything very easy to deal with.
My new car was delivered on 20th March, as promised and a full handover from the delivery driver was provided

20 mars 2026
Avis spontané
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Réponse de Driveway Vehicle Solutions

Hi Brenda,

We're really happy to hear that you had such an efficient experience with the salary sacrifice scheme. It's great to know that you received your new car so quickly and that all companies involved were helpful. Thank you for your positive feedback.

Customer Experience Team.

Noté 5 sur 5 étoiles

5 STARS isn't enough!!

5 STARS isn't enough!!

From start to finish the communication for Shanigh and Lindsey was brilliant! I placed my order for a LEAP MOTOR C10, which was an amazing price, on the 12th March and the vehicle arrived on the 18th March. I've never had delivery of a new car that quickly!

A pod point charger was required and provided as part of the scheme and the installation of that was quick and professional.

Overall the experience has been second to non and will definitely be getting my next vehicle through Driveway Vehicle Solutions.

18 mars 2026
Avis spontané
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Réponse de Driveway Vehicle Solutions

Hi Ben,

It's great to hear that you had such a wonderful experience with our team! Really pleased to hear that the communication and delivery exceeded your expectations.

We appreciate your kind words and are thrilled you'll be getting your next vehicle through us.

Customer Experience Team.

Noté 5 sur 5 étoiles

Leanne provided a fast and efficient…

Leanne provided a fast and efficient service. Good communication and sorted out a change in vehicle details quickly.

24 mars 2026
Avis spontané
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Réponse de Driveway Vehicle Solutions

Good Morning,

We appreciate you taking the time to leave us this great review. We're happy to hear that the service was fast and efficient, and that the vehicle detail change was sorted quickly.

Customer Experience Team.

Noté 5 sur 5 étoiles

Excellent customer service from Shanigh

Just renewed my work lease through driveway and it was problematic from a tesla perspective. Delays to the order from Tesla which was sorted in such a great way by Shanigh by sourcing me a vehicle from the inventory to meet the deadline I required.

Shanigh is an absolute dream to deal with. She was always on hand to ensure I was updated with regular emails and calls to keep me in the loop.

What could have been absolute nightmare was made stress free due to the effort from Shanigh to get my order sorted. Every workplace needs a Shanigh to makes sure things get done! What an asset she is to your customer support team.

Many thanks and hopefully your still there when my renewal comes around. James.

23 mars 2026
Avis spontané
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Réponse de Driveway Vehicle Solutions

Hi James,

Thanks for taking the time to leave us such a great review and pleased to hear that the issue with your lease renewal was resolved so efficiently. We appreciate your positive feedback and are so glad that Shanigh was able to provide such excellent support. Thank you!

Customer Experience Team.

Noté 5 sur 5 étoiles

Spoke with Leanne today

Spoke with Leanne today. She was pleasant and very helpful. Thank you

24 mars 2026
Avis spontané
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Réponse de Driveway Vehicle Solutions

Hi Iris,

Thank you for sharing your positive experience with us.

Customer Experience Team.

Noté 5 sur 5 étoiles

Policy change

Great response, less than 24hours to update my policy due to changing my car registration. Also quick response on acknowledgement of the payment for the change. Many thanks to Leanne.

24 mars 2026
Avis spontané
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Réponse de Driveway Vehicle Solutions

Hi John,

We're happy to hear that updating your policy and payment acknowledgement were handled quickly. We appreciate you taking the time to share your positive experience.

Customer Experience Team.

Noté 5 sur 5 étoiles

Great Customer Service and Support!

From making initial contact, Leanne had reviewed and authorised my claim within 24hrs. She clearly explained what I needed to do and answered any queries immediately. It makes a refreshing change in this day and age to get such good customer service!

19 mars 2026
Avis spontané
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Réponse de Driveway Vehicle Solutions

Hi Toby,

Thank you for your kind words. It's great to know the claim process was smooth and efficient, and that our clear communication was helpful.

Customer Experience Team.

Noté 5 sur 5 étoiles

Great Service by all invoved.

From initial enquiry to delivery all points of contact were very friendly and professional.

Any questions quickly answered.

Salary sacrifice, made very easy!

19 février 2026
Avis spontané
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Réponse de Driveway Vehicle Solutions

Hi Andrew,

It's great to hear that our team provided friendly and professional service from start to finish. We're glad the process was easy and your questions were answered quickly.

Thank you for your positive feedback!
Customer Experience Team.

Noté 5 sur 5 étoiles

I sent in a quote and got approval…

I sent in a quote and got approval straight away. Thanks Leanne

18 mars 2026
Avis spontané
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Réponse de Driveway Vehicle Solutions

Hi Kev,

Thank you for your positive feedback; we appreciate you taking the time to share.

Customer Experience Team.

Noté 5 sur 5 étoiles

Very quick response from Leanne

Very quick response from Leanne. Happy to answer questions and keep me informed.😊

17 mars 2026
Avis spontané
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Réponse de Driveway Vehicle Solutions

Hi Sioban,

We're happy to hear that you received quick responses and were kept informed. Thank you for sharing your positive experience, we appreciate your feedback!

Customer Experience Team.

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