Needed some information on a grinder and scales. James quickly got back to me via email answering my questions. I placed an order for both and picked them up a few hours later as I was in Manchester.... Voir plus
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Lisez les avis des autres
Excellent service from start to finish. I placed my order after the cut-off for same-day dispatch, but they sent it out anyway and it arrived less than 24 hours later. Genuinely impressive turnaroun... Voir plus
Ordered a Mazzer mini G on Monday 2 days later (Northern Ireland) it was at my door, amazing price on the bank holiday sale. Called today with a quick question & the staff were very helpful. 100%... Voir plus
Great experience and I love my new machine (Sage Bambino Plus). Earl Coffee had the best price and offered next day delivery. Only reason for a 4 instead of a 5 is that use Royal Mail for delivery.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Online Retailer of Coffee and Espresso Accessories, Machines, Grinders and Ceramics. Authorised UK Dealer of DF54, DF64 Gen 2 and DF83 Electric Grinders. Based in Manchester, UK.
Coordonnées de contact
Royaume-Uni
- sales@earlcoffee.co.uk
- earlcoffee.co.uk
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great service from James at Earl Coffee.
Needed some information on a grinder and scales. James quickly got back to me via email answering my questions. I placed an order for both and picked them up a few hours later as I was in Manchester. Great service would highly recommend.
Earl knows about coffee
Super quick delivery, excellent communications, and a nice little bank holiday discount. When talking to them, it was clear these people know their coffee.
Because of the lip on the basket i…
Because of the lip on the basket i coulded seal the porafikter in the machone ot made it too high so i cant use it
Ordered a Femobook A4Z on tuesday and…
Ordered a Femobook A4Z on tuesday and delivered by Thursday. Great grinder, great price, great communication.
Ordered a Mazzer mini G on Monday 2…
Ordered a Mazzer mini G on Monday 2 days later (Northern Ireland) it was at my door, amazing price on the bank holiday sale. Called today with a quick question & the staff were very helpful.
100% will deal with these guys again
Quick delivery and great price
Quick delivery and great price. What more can you ask for?
Excellent service from start to finish
Excellent service from start to finish. I placed my order after the cut-off for same-day dispatch, but they sent it out anyway and it arrived less than 24 hours later. Genuinely impressive turnaround.
They were also happy to price match, which I appreciated.
When I did have an issue with the product, James responded quickly and worked to put it right. That's the part that matters most to me. Anyone can get an order right, but how a business handles a problem tells you far more. Would order again without hesitation.
Very quick postage, all good.
My grinder was posted about an hour after I bought it, which is pretty amazing.
It arrived the next day, packaged appropriately.
All good.
Excellent
Superfast delivery (under 48 hours) and everything as ordered. Perfect experience.
Fantastic customer service
Fantastic customer service.
I had an issue with an grinder (manufacturing defect, nothing on Earl Coffee's behalf), and James at Earl Coffee looked after me fantastically. James was really communicative and responsive throughout the whole process and even preemptively exchanged the grinder when the manufacturer disputed there was an issue.
I can't fault the service and support from James who really went above and beyond.
Very highly recommend.
Great experience
Fast dispatch and delivery. Well packaged. Fantastic grinder and additionally I got some scales which were discounted. Happy bunny and would definitely buy from here again.
Great well packed fast delivery of my…
Great well packed fast delivery of my grinder. Lovely touch with sticker and keyring too. Most defintely use again. Thanks Earl Coffee
Great customer service from James
Great customer service from James. Helped me to buy what I needed (instead of what I ordered). Arrived promptly. Very happy.
Good service and communication
Good service and communication, very happy to use them on the future
Coffee grinder DF54 v4
The DF54 v4 grinder arrived on time. Earl coffee is a trusted company. The grinder was packaged well and worked better than expected.
Thank you
Great Experience
Delivered quickly and safely in a substantial box. Comms were good and I knew what was happening throughout the process. The grinder is amazing and I'm so happy with it - now just 5Kgs of beans to run through it to correctly season the burrs.
Excellent quality and speed of service
A big thanks to James, very responsive and extremely quick dispatch. James responded to my order within in an hour and dispatched immediately after - excellent service.
Good customer service
They had a part I was struggling to find in the US. I reached out to customer service and they got it worked out to get it shipped here. Easy and fast to work with.
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