Earles Paint Avis 

244
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I messed up and ordered the wrong paint. I emailed to let them know and without quibble, they sent me the paint I wanted with a return label for the paint previously sent. They did not ask for fu... Voir plus

Noté 5 sur 5 étoiles

Fantastic products and support. I use their Linseed Oil Paint for exterior wood and Masonry Paint. The latter paint ‘system’ of mixing the powder was new to me. It takes some getting used to and... Voir plus

Noté 5 sur 5 étoiles

First time user of earles paint but converted to the cause! Very easy to use after watching the help full video on the website and advice from David (tks). Primer coat and two coats of paint ga... Voir plus

Noté 5 sur 5 étoiles

Wonderful Company and products. Helpful team and expert advice. No bots or irritating automated chats. Bought the oilskin gloss for outdoor furniture I got in a junk shop and it needed some tlc. Am... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de peinture
  2. Fabricant de peinture

Écrit par l'entreprise

TRUST IN TRADITION Our range of breathable interior and exterior paints do more than simply decorate. Free from plastics and harmful chemicals, they work in perfect harmony with traditional materials on everything from period properties to brand new builds. Containing the finest linseed, lime & minerals, our paints continue to nourish and protect long after application to give a lasting charm and character unmatched by modern paints. If you would like any further information or advice before choosing the perfect paint for your project, our friendly team is here to help.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

244 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(244)

62 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The service is second to none

The service is second to none! Full of advice and so helpful.
AND the paint is great too!!

8 juillet 2024
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Réponse de Earles Paint

Hi Stef,
Thank you so much for leaving us a wonderful 5 star review!
Happy painting!
Carol@earlespaint.co.uk

Noté 5 sur 5 étoiles

Does what it says in the instructions

Does what it says in the instructions
Be sure to read and follow them!
Excellent finish.
Be sure to wipe off any spills and splashes quickly.

26 juin 2024
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Réponse de Earles Paint

Hi Barbara,
Thank you for taking the time to leave us and potential customers such valuable feedback.
Best wishes
Carol@earlespaint.co.uk

Noté 4 sur 5 étoiles

Excellent paint but needed to chase

Excellent paint but needed to chase for delivery took 12 days and a reminder

24 juin 2024
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Réponse de Earles Paint

Hi Nick. Thanks for taking the time to leave your feedback. Its always great to hear back from our customers with their experience.

We are delighted that you are happy with the paint and we do apologise for the extended delivery. All our products are handmade and production has caused an issue for us for some products over the summer and we are obviously working to fix bottlenecks in our system so we can get orders out as quickly as possible. But we hope that you are pleased with the final results. Kind Regards David@earles

Noté 5 sur 5 étoiles

Impressive

Robust, well-designed packaging with helpful instructions, and rapid and secure delivery. Impressive.

4 juillet 2024
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Réponse de Earles Paint

Hi David,
We are delighted to read your wonderful review!
Thank you
Carol@earlespaint.co.uk

Noté 5 sur 5 étoiles

Great technical knowledge at customer…

Great technical knowledge at customer services, prompt delivery of colour samples, have yet to try the product in anger but fingers crossed it lives up to the other reviews as it is a third of the cost of other breathable paints.

4 juillet 2024
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Réponse de Earles Paint

Hi Anthony,
Thank you for taking the time to leave us and potential customers such valuable feedback.
Have a great day!
Carol@earlespaint.co.uk

Noté 5 sur 5 étoiles

Excellent paint (linseed oil paint)…

Excellent paint (linseed oil paint) although not the easiest top apply! Covers wood beautifully.

Prompt service by Earles for, making, packing and delivery.

A little disappointed that the paint price increased from £60 to£72 unless than a month of purchase.

14 juin 2024
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Réponse de Earles Paint

Hi Jasmin

Thanks for the review and we are delighted that you loved the paint and the quick delivery service.

As you point out prices have increased due to the increased costs for raw materials. But we do try to keep our prices as competitive as possible compared similar products, and we really think that they offer great value for money.

Regards

david@earles

Noté 5 sur 5 étoiles

I probably missed it but I couldn’t see…

I probably missed it but I couldn’t see delivery info pre purchase. Would have been useful to know courier and that it was next day.
Super pleased with paint and service though.

19 juin 2024
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Réponse de Earles Paint

Hi Adele,
Thank you for taking the time to leave us such valuable feedback!
Best wishes
Carol@earlespaint.co.uk

Noté 5 sur 5 étoiles

Impressive breathable masonary paint & service

I had some questions prior to purchase which were answered personally, promptly and knowledgeably. I ordered samples followed by an order - and another as I had underestimated the amount needed (I have a grade 2 with a variety of different painted areas). All deliveries arrived promptly.
I’m so impressed with the paint. It appears very clear/liquidy going on but quickly dries with colour. We’ve only got one coat on so far due to the weather but my painter and I are very impressed - my painter is going to use it on his new (old!) cottage!
Earles paint have satisfied my painter, myself and my CO with its breathable qualities. Thank you.

17 juin 2024
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Réponse de Earles Paint

Hi Fiona,
Thank you so much for taking the time to leave us and potential customers such valuable feedback!
Have a great day!
Carol@earlespaint.co.uk

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service. Really appreciated. Great paint, but hard to use in sprayer ( kept clogging) but after 3 coats on rough cast render it looks lovely!

28 mai 2024
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Réponse de Earles Paint

Thank you, so much for your very informative feedback. We are delighted that you are happy with the results.
Have a great day.
Carol@earlespaint.co.uk

Noté 5 sur 5 étoiles

Outstanding

Possibly the most friendly and professional company I have had the pleasure to have used, I cannot recommend Earles Paint highly enough. Knowledgeable and helpful, and they also actually answer the phone unlike most companies nowadays! The paint is absolutely beautiful to work with and their colour matching service is outstanding! A true treasure in the modern world. Thankyou so much!

20 avril 2024
Avis spontané
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Réponse de Earles Paint

Hi Willow,
Thank you so much for taking the time to leave us and potential customers such valuable feedback.
We are delighted to hear that you had such a positive experience with Earles Paint.
Have a wonderful day!
Carol@earlespaint.co.uk

Noté 5 sur 5 étoiles

Great communication super fast delivery…

Great communication super fast delivery my job specification was for linseed oil gloss so needed it in a hurry and I had it next day and a great traditional product very happy

23 mai 2024
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Réponse de Earles Paint

Hi,
Thank you so much for your Trustpilot review. We are delighted to hear that you received your Traditional Linseed Oil Gloss promptly!
Have a great day!
Carol@earlespaint.co.uk

Noté 5 sur 5 étoiles

Very pleased.

Delivered on time and packaged well.
The brushes I bought were perfect for the job. Nice short bristles with a wide ferrule. Great for lime washing.

21 mai 2024
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Réponse de Earles Paint

Hi Paul,
We are so happy to hear that our brushes were perfect for your project.
Thank you for your feedback.
Carol@earlespaint.co.uk

Noté 5 sur 5 étoiles

Great product and customer service

Great product and customer service, would highly recommend.

17 mai 2024
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Réponse de Earles Paint

Hi Charlotte,
Thank you so much for taking the time to leave us a fantastic review.
Have a great day!
Carol@earlespaint.co.uk

Noté 5 sur 5 étoiles

helpful advice

Gave some helpful advice over the phone

30 avril 2024
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Réponse de Earles Paint

Hi Chris,
Thank you for leaving us a 5 star review! We are always here to help!
Have a great day!
Carol@earlespaint.co.uk

Noté 5 sur 5 étoiles

Easy to order

Easy to order, informative web site, including images of use of product, colours used. I selected local delivery thinking I could collect it from a participating business and that there would be further options for selection. Not receiving any I called their office. The staff member I spoke to was helpful, happy to chat, and resolved the problem easily. Product arrived intact the following day.

23 avril 2024
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Réponse de Earles Paint

Hi Bernadette,
Thank you for taking the time to leave us and prospective customers such wonderful feedback! We are delighted that you found our ordering system easily on our informative website!
Have a geat day!
Carol@earlespaint.co.uk

Noté 5 sur 5 étoiles

Great service

Great service. Great paint. Great price.

23 avril 2024
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Réponse de Earles Paint

Hi Nicholas,
Thank you so much for your fantastic feedback!
Have a great day!
Carol@earlespaint.co.uk

Noté 5 sur 5 étoiles

Easy to use

Easy to use, covers well, highly recommended.

22 avril 2024
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Réponse de Earles Paint

Hi Robert,
Thank you for taking the time to leave us such valuable feedback. We are delighted to hear that our paint met your expectations.
Have a great day!
Carol@earlespaint.co.uk

Noté 1 sur 5 étoiles

Ordered Brick Red

Ordered Brick Red. Followed the instructions to the letter. It went on as Orange/Terracotta but having read that it would change colour upon curing we waited a week. It's still Orange. Very very disappointed and annoyed at the time and expense wasted. Painted over it with another brand of paint as it looked absolutely awful.

In response to your reply, no there is absolutely no chance in the world that I received the wrong colour. It was labelled as Brick Red, it looked like Brick Red in terms of powder colour. It went on like Fanta Orange and stayed like that.

27 avril 2024
Avis spontané
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Réponse de Earles Paint

Dear Phil,
Thank you for your feedback. We are sorry to hear that you are disappointed with your order. It is possible that there has been a packaging error and you have received the wrong colour. We would always advise customers to contact us if they have any questions or concerns regarding an order.
Best regards
Carol@earlespaint.co.uk

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