Easyframe Avis 

1 195
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Exceptional website- the best place to design almost any frame you want with so many options/colours of mounts, numbers of cutouts to specific dimensions to the millimetre. Plus a surprisingly quick t... Voir plus

Noté 5 sur 5 étoiles

Extremely happy with my custom-sized Easyframe purchase for my large canvas. Fits perfectly. Great quality. Worth every penny. Will definitely be using them again.

Noté 5 sur 5 étoiles

I was struggling to be sure what i was ordering was what I needed. I spoke to a member of staff on a saturday morning who was extremely helpful and went through my whole order with me. This made the p... Voir plus

Noté 4 sur 5 étoiles

The website is so easy to use and allows you to download a picture of your image and see how the different frames and mounts look before ordering, this really helps. The order arrived promptly and... Voir plus

À propos de l'entreprise

  1. Magasin d'encadrement

Écrit par l'entreprise

The UK's leading supplier of quality wood and aluminium picture frames. Easyframe - for all your picture framing requirements. Visit us online for our custom picture framing service. Based in Bedford, England.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(1 195)

106 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Outstanding service from Easyframe

Outstanding service from Easyframe, the framing design tool on their website works so well—was the only framing service I could find that offers this. Helps so much to have a visual representation of the options you can choose from and how they look together. Fast production and dispatch time. High qual courier delivery service too. The frames have just arrived. Good quality wood all on, excellent finish. The mount board is cut perfectly. Very nice digital print and art paper. Thank you!

6 février 2026
Avis spontané
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Réponse de Easyframe

Hi M Smith,

Wow — thank you for such an amazing review 🙌

We’re so pleased you found the online framing design tool helpful. We built it to give customers that confidence before ordering, so it’s brilliant to hear it made such a difference for you.

Delighted you’re happy with the quality of the frames, mount cutting and print finish too — the team take a lot of pride in every order that leaves our workshop.

Thank you again for your support, it really does mean a lot to us. We’d love to help again in the future 👍

Nick
EasyFrame

Noté 3 sur 5 étoiles

One frame damaged

I ordered two custom 400mm by 500mm oak frames with AR glazing. Delivery was quite fast, and they used a reliable courier (DHL). Unfortunately one frame had a gouge or depression on one side, and gouges on the front and the surface nearby was torn up. I suspect the damage was present on the wood before it was assembled into a frame, as the frames were very well packed during transit. I contacted the company and Rob promptly replied offering a return and full refund.

I decided to see if I could instead repair the damage. I repeatedly spat on the damaged wood, causing it to gradually expand, and then sanded it smooth. The end result is now free of damage although the grain on that frame is ugly compared to my five other oak frames, including one from this company.

The frames came with fixings. I am used to pre-installed fixings on the backboard. These came with hooks and screws. The hook is screwed to the wooden frame. It is tedious to attach the hook, and it holds the frame slightly away from the wall. I much prefer the fixings on my other frames, but tastes may differ.

I ordered AR glazing for both as they will be near lighting. However, the glazing made my photos look lifeless, so I do not recommend it. Rob told me that I could reverse the glazing, so that the matt surface is against the print, and the prints now look good. I don’t recall any instructions pointing out that the glazing should be inserted with one specific face outwards, but I might be mistaken.

I give 1 star for the product as one frame was damaged before transit and 5 stars for the customer service.

28 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

A good quality frame with fittings for…

A good quality frame with fittings for a reasonable price. Well made and packed and delivered prompt;y

28 janvier 2026
Avis spontané
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Réponse de Easyframe

Hi Richard,

Thank you for the great review — we really appreciate it 👍

Delighted to hear you were happy with the quality, fittings and overall value, and that it arrived promptly and well packed. That’s exactly what we aim for.

Thanks again for choosing EasyFrame — we hope to help with your next project soon.

Nick
EasyFrame

Noté 5 sur 5 étoiles

Great frames, great delivery and a great price

I've used Easy frame for several frames over the past year and felt I really should leave a review. Every order I've place has been delivered quickly, always excellent quality, accurate measurements and a great price. I will continue using easy frame and recommend them highly

29 janvier 2026
Avis spontané
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Réponse de Easyframe

Hi Nick,

Thank you so much for taking the time to leave such a lovely 5-star review — it really means a lot. We’re delighted to hear that every order has arrived quickly and that you’ve been consistently happy with the quality, accuracy, and pricing.

We really appreciate your continued support and your recommendation. Thanks again for choosing EasyFrame.

Nick & the EasyFrame team

Noté 5 sur 5 étoiles

Really good quality frames

Really good quality frames, quick delivery. Couldn’t be happier with the service.

28 janvier 2026
Avis spontané
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Réponse de Easyframe

Hi Miss Edwards,

Thank you for the great review! We’re really pleased to hear you’re happy with the quality of the frames and the quick delivery. Much appreciated!

Nick & the EasyFrame team 😊

Noté 5 sur 5 étoiles

Thrilled with my large black floating frame

Thrilled with my large black floating frame! It arrived quickly and was well packaged and the frame is very well made and really enhances my painting. I haven’t ‘fixed’ the canvas into the frame but the instruction video is clear and I’m sure that it will work well!! Thank you !

28 janvier 2026
Avis spontané
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Réponse de Easyframe

Hi Catherine,

Thank you so much for the lovely 5-star review — we’re really pleased to hear you’re thrilled with your large black floating frame 😊
Great to know it arrived quickly, safely packaged, and that you’re happy with the quality and finish. Floating frames really do make a painting pop, so it’s fantastic to hear it’s enhanced your artwork.

Glad the fitting video was helpful too — take your time with it and you’ll be absolutely fine, but if you need any tips at all just give us a shout.

Thanks again for choosing EasyFrame and for taking the time to leave such kind feedback.

Nick & the EasyFrame team

Noté 5 sur 5 étoiles

Very pleased customer

Received the frames I ordered faster than expected. Was pleased with how they looked & also the cost. Will use this company again.

28 janvier 2026
Avis spontané
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Réponse de Easyframe

Hi there,

Thank you so much for taking the time to leave us a review. We’re really pleased to hear you were happy with both the frames and the value, and that they arrived quicker than expected.

We truly appreciate your support and look forward to helping you again in the future.

Thanks again,
Nick & the EasyFrame Team

Noté 5 sur 5 étoiles

Wow what a brilliant company to deal…

Wow what a brilliant company to deal with! 💯 happy! 🙂

From first checking their website, going through to choosing my picture frames, then the well packaged delivery.
Everything was spot on, I'm so pleased with my frames!

19 janvier 2026
Avis spontané
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Réponse de Easyframe

Wow — thank you so much for such a lovely review! 😊
We’re absolutely thrilled to hear you had a great experience from start to finish, from using the website right through to delivery. It’s great to know everything arrived safely and that you’re so pleased with your frames — that really means a lot to the whole team.

Thanks again for taking the time to leave such kind feedback, and we hope to frame something for you again soon!

Regards Nick

Noté 5 sur 5 étoiles

The best frame for my embroidery

I'm very pleased with the frame for my embroidery that I ordered from easyframe.co.uk.
I loved the quality of the materials and the craftsmanship. The website is very convenient for making a choice. I can try the frame on my embroidered picture before purchasing to ensure it fits perfectly.
They process and ship orders quickly.
This is the second frame for my embroidery that I've ordered from this website.

22 janvier 2026
Avis spontané
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Réponse de Easyframe

⭐️⭐️⭐️⭐️⭐️
Hi Svetlana,

Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear you’re pleased with the frame for your embroidery and that the quality, craftsmanship, and materials met your expectations.

It’s great to know you found the website preview tool helpful for visualising your work before ordering — it’s especially rewarding to hear that you’ve trusted us again for a second embroidery piece.

Thank you for your continued support, and we look forward to framing more of your beautiful work in the future.

Kind regards,
Nick & the EasyFrame Team

Noté 5 sur 5 étoiles

What a brilliant company

What a brilliant company! Ordered Sunday evening and arrived Wednesday morning. There is a good choice of frames and mounts. I feature I particularly like is how you can uploaded a photo of your work and see your it in your chosen mount and frame before ordering. Another excellent feature is that you can order both mount and frame to the mm. Thank you so much.

21 janvier 2026
Avis spontané
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Réponse de Easyframe

Hi Pauline,

Thank you so much for taking the time to leave such a lovely review — it really does mean a lot to us. We’re delighted to hear you were pleased with the speed of delivery and that you found the frame and mount options helpful, especially the upload preview and millimetre-perfect sizing.

Thanks again for choosing EasyFrame and for your kind words — we truly appreciate your support.

Best regards,
Nick & the EasyFrame Team

Noté 5 sur 5 étoiles

Great service and value

Great service, good value, good quality, speedy delivery.. thank-you

I’ve bought about 6 tray frames in different sizes …. About to order some more.

I’ve stuck Velcro on frames and pics so I can swap them round

16 novembre 2025
Avis spontané
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Réponse de Easyframe

Hi Denise,

Thank you so much for taking the time to leave such a lovely review — we really appreciate it. It’s great to hear you’re happy with the service, value, quality and speedy delivery.

We love the Velcro idea too — a brilliant and practical way to keep things fresh and change displays easily! Thanks again for your continued support and we look forward to helping with your next order very soon.

Best wishes,
The EasyFrame Team

Noté 5 sur 5 étoiles

Great Service and Quality

Second time we have ordered from Easyframe.
Our experience was exactly the same as the first time.
Great communication, fast delivery, quality product, competitive price.
Excellent website which clearly explains the measuring procedure via video and clear, written instructions.
If you need a custom made picture frame then don't hesitate !

13 janvier 2026
Avis spontané
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Réponse de Easyframe

Hi Martin,

Thank you so much for taking the time to leave us another ⭐⭐⭐⭐⭐ review – we really appreciate it.

We’re delighted to hear that your experience was just as good the second time around. Clear communication, easy measuring, quality frames and competitive pricing are exactly what we aim for, so it’s great to know that came across.

Thanks again for choosing EasyFrame and for your recommendation – we look forward to helping with your next framing project.

Nick & the EasyFrame team

Noté 1 sur 5 étoiles

Damaged products sent by warehouse. Don't use this company.

Company sent a damaged frame which caused significant inconvenience. Indicates poor quality control in warehouse. Company operates minimum ecommerce standards when issuing refunds. Refund will not be processed until product received back by warehouse even though evidence of damaged goods provided and product collected by their own carrier network. Not a customer focused company. Will not use this company again. Very poor customer service.

12 janvier 2026
Avis spontané
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Réponse de Easyframe

HI Richard.
Please accept my apologies once again for the damaged frame you received. The damage was extensive to one corner and is most likely to have occurred in transit.

I replied to your complaint within 5 minutes and simply requested the goods were made available for collection by our courier so we could get the damage issue resolved with the minimum of fuss. Our preference is always to collect the goods quickly, inspect them, and arrange a replacement where appropriate. While this is the more costly option for us, our aim is to resolve the issue thoroughly and ensure you experience no further inconvenience.

That said, we weren’t able to offer the 25% refund alongside a replacement you requested.

In light of your disappointment with the service you had received and the inconvenience caused, I decided the best resolution was a full refund on this occasion.

Regarding the timeline, the damage was reported yesterday, the parcel was collected today and it will no doubt be received back tomorrow. Once the parcel is received and inspected, I will personally ensure the refund is processed immediately. From the moment you reported the issue, the entire process should take less than 48 hours.

I did offer a replacement frame, but I understand you would prefer the refund instead, and I respect your decision.

Thank you for your patience throughout this – it’s very much appreciated.

If there’s anything further I can assist you with, please don’t hesitate to let me know.

Best Wishes
Rob Zanna

Noté 5 sur 5 étoiles

Really happy with the speed of service…

Really happy with the speed of service for some custom picture mounts.

I measured the sizes slightly too small because I should've taken the back of the frames off first and measured in there, as there is a slight lip around the frame. Not enough to matter much, used a bit of tape to hold the mounts in place.

13 janvier 2026
Avis spontané
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Réponse de Easyframe

Hi Andrew,

Thank you for taking the time to leave such a great review — we really appreciate it.

Glad to hear you were happy with the speed of service. Measuring from inside the frame rebate (with the backing removed) is definitely the best approach, but it sounds like you found a workable solution anyway. Thankfully it was only a slight lip, and your workaround did the job 👍

If you ever need advice before ordering, feel free to give us a shout — we’re always happy to help make sure everything fits perfectly first time.

Thanks again for choosing EasyFrame.

Kind regards,
Nick

Noté 5 sur 5 étoiles

I love the canvas frame

I love the canvas frame, it finishes off my artwork really well.

8 janvier 2026
Avis spontané
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Réponse de Easyframe

Many thanks for the review. Pleased it finished off the artwork.

Regards

Nick

Noté 5 sur 5 étoiles

Custom Sized Picture Frame

Fast delivery despite Christmas/New Year Holidays. Ordered 31 Dec, delivered 8 Jan.
and it is perfect!
If you need a custom sized picture frame - look no further than EasyFrame!

8 janvier 2026
Avis spontané
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Réponse de Easyframe

Many thanks for taking the time to leave such a great review, Don.

We’re really pleased to hear you were happy with both the turnaround time over the Christmas and New Year period and the finished frame itself.

Thanks again for the recommendation – it’s genuinely appreciated by the whole EasyFrame team.

Noté 1 sur 5 étoiles

£23 for a piece of MDF, ripoff

£23 for a piece of MDF, absolute ripoff

7 janvier 2026
Avis spontané
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Réponse de Easyframe

I'm sorry once again that you were disappointed with your purchase.
Your order was for a custom picture mount with external dimensions of 1010 × 370 mm, priced at £16.16 plus £7.20 delivery. Unfortunately, it appears you have misunderstood our website, as you were expecting to receive a complete custom picture frame—including glazing and backing—for the amount paid.
Both our website product description, order review, shopping basket and your order confirmation clearly stated that the item purchased was a "Custom Picture Mount", with no indication that a full picture frame was included. For clarity, a large bespoke picture frame of this size would typically cost significantly more, making it an unrealistic expectation at the price paid for the mount alone.

The pricing for the mount itself is fair and competitive when compared with other reputable online framing services. When you consider the substantial protective packaging—including the MDF board you referenced—which is necessary to ensure safe transit over around 400 miles, it is unlikely any meaningful profit was generated from this order. We can assure you this was certainly not the "rip-off" suggested in the review.
We truly regret the confusion and disappointment this has caused. If there's anything further we can do to assist, please let us know.

Noté 5 sur 5 étoiles

Brilliant from start to finish

From the call I made to help me work out how to choose my order through to delivery everything was great

22 décembre 2025
Avis spontané
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Réponse de Easyframe

Hi Kathryn,

Thank you so much for your lovely review.

I’m really pleased to hear that everything went smoothly from your initial call right through to delivery. We’re always happy to help guide customers through the ordering process, so it’s great to know that support made a difference.

Thanks again for choosing EasyFrame — we really appreciate it and hope to help you again in the future.

Best regards,
Nick
EasyFrame

Noté 5 sur 5 étoiles

Customer friendly website

I am in the process of re-framing my Mother's embroideries that she has made over the past few decades. As the measurements of her pictures are not standard, it has been invaluable to be able to order frames to the mm, which means that her artwork fits exactly. I can also update and freshen-up some older artwork, so that it fits into our decor and looks great. The choice of frames is good and I am thrilled with the results, as I can now see her beautiful works of art from years ago in a modern setting.

22 décembre 2025
Avis spontané
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Réponse de Easyframe

Hi M George,

Thank you so much for taking the time to leave such a thoughtful review.

It’s really special to hear that EasyFrame has been able to help you re-frame your mother’s embroideries. Being able to order frames to the millimetre is exactly why we built the website the way we did, so it’s great to know it’s made such a difference for non-standard and meaningful pieces like these.

I’m delighted that you’ve been able to refresh and modernise the artwork while still celebrating the craftsmanship and memories behind it. Seeing treasured pieces brought back to life in a new setting is what framing is all about.

Thank you again for choosing EasyFrame — we truly appreciate your trust and look forward to helping you with any future projects.

Best regards,
Nick
EasyFrame

Noté 5 sur 5 étoiles

Just received my custom-made picture…

Just received my custom-made picture frame with mount from EasyFrame, and it’s absolutely perfect for my pastel painting. Really impressed with the speed of delivery and the quality of the craftsmanship. Thank you — I’ll definitely be using your services again in the future.

20 décembre 2025
Avis spontané
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Réponse de Easyframe

Hi Chris,

Thank you very much for your kind review — it really means a lot to us.

I’m delighted to hear the custom-made frame and mount are a perfect match for your pastel painting. It’s great to know the quality and speed of delivery both impressed you, as that’s exactly what we aim for.

Thanks again for choosing EasyFrame, and we’d love to help you with any future framing projects.

Best regards,
Nick
EasyFrame

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