Exceptional website- the best place to design almost any frame you want with so many options/colours of mounts, numbers of cutouts to specific dimensions to the millimetre. Plus a surprisingly quick t... Voir plus
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Extremely happy with my custom-sized Easyframe purchase for my large canvas. Fits perfectly. Great quality. Worth every penny. Will definitely be using them again.
I was struggling to be sure what i was ordering was what I needed. I spoke to a member of staff on a saturday morning who was extremely helpful and went through my whole order with me. This made the p... Voir plus
The website is so easy to use and allows you to download a picture of your image and see how the different frames and mounts look before ordering, this really helps. The order arrived promptly and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The UK's leading supplier of quality wood and aluminium picture frames. Easyframe - for all your picture framing requirements. Visit us online for our custom picture framing service. Based in Bedford, England.
Coordonnées de contact
5 Railton Road, MK42 7PN, Bedford, Royaume-Uni
- 01234856501
- sales@easyframe.co.uk
- easyframe.co.uk
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A répondu à 100 % de ses avis négatifs
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Outstanding service from Easyframe
Outstanding service from Easyframe, the framing design tool on their website works so well—was the only framing service I could find that offers this. Helps so much to have a visual representation of the options you can choose from and how they look together. Fast production and dispatch time. High qual courier delivery service too. The frames have just arrived. Good quality wood all on, excellent finish. The mount board is cut perfectly. Very nice digital print and art paper. Thank you!

Réponse de Easyframe
One frame damaged
I ordered two custom 400mm by 500mm oak frames with AR glazing. Delivery was quite fast, and they used a reliable courier (DHL). Unfortunately one frame had a gouge or depression on one side, and gouges on the front and the surface nearby was torn up. I suspect the damage was present on the wood before it was assembled into a frame, as the frames were very well packed during transit. I contacted the company and Rob promptly replied offering a return and full refund.
I decided to see if I could instead repair the damage. I repeatedly spat on the damaged wood, causing it to gradually expand, and then sanded it smooth. The end result is now free of damage although the grain on that frame is ugly compared to my five other oak frames, including one from this company.
The frames came with fixings. I am used to pre-installed fixings on the backboard. These came with hooks and screws. The hook is screwed to the wooden frame. It is tedious to attach the hook, and it holds the frame slightly away from the wall. I much prefer the fixings on my other frames, but tastes may differ.
I ordered AR glazing for both as they will be near lighting. However, the glazing made my photos look lifeless, so I do not recommend it. Rob told me that I could reverse the glazing, so that the matt surface is against the print, and the prints now look good. I don’t recall any instructions pointing out that the glazing should be inserted with one specific face outwards, but I might be mistaken.
I give 1 star for the product as one frame was damaged before transit and 5 stars for the customer service.
A good quality frame with fittings for…
A good quality frame with fittings for a reasonable price. Well made and packed and delivered prompt;y

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Great frames, great delivery and a great price
I've used Easy frame for several frames over the past year and felt I really should leave a review. Every order I've place has been delivered quickly, always excellent quality, accurate measurements and a great price. I will continue using easy frame and recommend them highly

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Really good quality frames
Really good quality frames, quick delivery. Couldn’t be happier with the service.

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Thrilled with my large black floating frame
Thrilled with my large black floating frame! It arrived quickly and was well packaged and the frame is very well made and really enhances my painting. I haven’t ‘fixed’ the canvas into the frame but the instruction video is clear and I’m sure that it will work well!! Thank you !

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Very pleased customer
Received the frames I ordered faster than expected. Was pleased with how they looked & also the cost. Will use this company again.

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Wow what a brilliant company to deal…
Wow what a brilliant company to deal with! 💯 happy! 🙂
From first checking their website, going through to choosing my picture frames, then the well packaged delivery.
Everything was spot on, I'm so pleased with my frames!

Réponse de Easyframe
The best frame for my embroidery
I'm very pleased with the frame for my embroidery that I ordered from easyframe.co.uk.
I loved the quality of the materials and the craftsmanship. The website is very convenient for making a choice. I can try the frame on my embroidered picture before purchasing to ensure it fits perfectly.
They process and ship orders quickly.
This is the second frame for my embroidery that I've ordered from this website.

Réponse de Easyframe
What a brilliant company
What a brilliant company! Ordered Sunday evening and arrived Wednesday morning. There is a good choice of frames and mounts. I feature I particularly like is how you can uploaded a photo of your work and see your it in your chosen mount and frame before ordering. Another excellent feature is that you can order both mount and frame to the mm. Thank you so much.

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Great service and value
Great service, good value, good quality, speedy delivery.. thank-you
I’ve bought about 6 tray frames in different sizes …. About to order some more.
I’ve stuck Velcro on frames and pics so I can swap them round

Réponse de Easyframe
Great Service and Quality
Second time we have ordered from Easyframe.
Our experience was exactly the same as the first time.
Great communication, fast delivery, quality product, competitive price.
Excellent website which clearly explains the measuring procedure via video and clear, written instructions.
If you need a custom made picture frame then don't hesitate !

Réponse de Easyframe
Damaged products sent by warehouse. Don't use this company.
Company sent a damaged frame which caused significant inconvenience. Indicates poor quality control in warehouse. Company operates minimum ecommerce standards when issuing refunds. Refund will not be processed until product received back by warehouse even though evidence of damaged goods provided and product collected by their own carrier network. Not a customer focused company. Will not use this company again. Very poor customer service.

Réponse de Easyframe
Really happy with the speed of service…
Really happy with the speed of service for some custom picture mounts.
I measured the sizes slightly too small because I should've taken the back of the frames off first and measured in there, as there is a slight lip around the frame. Not enough to matter much, used a bit of tape to hold the mounts in place.

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I love the canvas frame
I love the canvas frame, it finishes off my artwork really well.

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Custom Sized Picture Frame
Fast delivery despite Christmas/New Year Holidays. Ordered 31 Dec, delivered 8 Jan.
and it is perfect!
If you need a custom sized picture frame - look no further than EasyFrame!

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Brilliant from start to finish
From the call I made to help me work out how to choose my order through to delivery everything was great

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Customer friendly website
I am in the process of re-framing my Mother's embroideries that she has made over the past few decades. As the measurements of her pictures are not standard, it has been invaluable to be able to order frames to the mm, which means that her artwork fits exactly. I can also update and freshen-up some older artwork, so that it fits into our decor and looks great. The choice of frames is good and I am thrilled with the results, as I can now see her beautiful works of art from years ago in a modern setting.

Réponse de Easyframe
Just received my custom-made picture…
Just received my custom-made picture frame with mount from EasyFrame, and it’s absolutely perfect for my pastel painting. Really impressed with the speed of delivery and the quality of the craftsmanship. Thank you — I’ll definitely be using your services again in the future.

Réponse de Easyframe
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