Easyframe Avis 

1 195
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Exceptional website- the best place to design almost any frame you want with so many options/colours of mounts, numbers of cutouts to specific dimensions to the millimetre. Plus a surprisingly quick t... Voir plus

Noté 5 sur 5 étoiles

Extremely happy with my custom-sized Easyframe purchase for my large canvas. Fits perfectly. Great quality. Worth every penny. Will definitely be using them again.

Noté 5 sur 5 étoiles

I was struggling to be sure what i was ordering was what I needed. I spoke to a member of staff on a saturday morning who was extremely helpful and went through my whole order with me. This made the p... Voir plus

Noté 4 sur 5 étoiles

The website is so easy to use and allows you to download a picture of your image and see how the different frames and mounts look before ordering, this really helps. The order arrived promptly and... Voir plus

À propos de l'entreprise

  1. Magasin d'encadrement

Écrit par l'entreprise

The UK's leading supplier of quality wood and aluminium picture frames. Easyframe - for all your picture framing requirements. Visit us online for our custom picture framing service. Based in Bedford, England.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(1 195)

106 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Perfect framed print.

The website was incredibly easy to navigate and the final framed print was exactly as I had hoped. It arrived promptly and the overall service was excellent. I’ll definitely be using this company again.

16 décembre 2025
Avis spontané
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Réponse de Easyframe

Hi Arun,

Thank you so much for taking the time to leave such a lovely review — we really appreciate it.

I’m delighted to hear you found the website easy to use and that the finished framed print arrived exactly as you’d hoped. It’s great to know the whole process, from ordering to delivery, hit the mark for you.

Thanks again for choosing EasyFrame and we’d be more than happy to help you again in the future.

Best regards,
Nick
EasyFrame

Noté 5 sur 5 étoiles

Easy to purchase straight forward and…

Easy to purchase straight forward and helpful website. Super speedy delivery, quality products and great after sales service. I would recommend and will use again

3 décembre 2025
Avis spontané
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Réponse de Easyframe

Hi Jonathan,
Thank you for your great review — we really appreciate it.

It’s lovely to hear you found the website straightforward and helpful, and that you were happy with the delivery speed, product quality, and after-sales service. Recommendations like yours mean a lot to us.

Thanks again for choosing EasyFrame — we look forward to helping you again soon.

Kind regards,
The EasyFrame Team

Noté 5 sur 5 étoiles

Perfect!

Perfect!
Ordered 4 frames with everything added, also a mount and 2 extra pieces of acrylic for other projects.

Ordered on the Wednesday and i had it all delivered that Friday! unbelievable turn around.

Everything was made perfect and looks great.
will defiantly be using these again for more of my art

3 décembre 2025
Avis spontané
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Réponse de Easyframe

Hi Craig,
Thank you for such a fantastic review!

We’re really pleased to hear you were happy with the frames, mounts, and acrylic — and that everything arrived so quickly. A two-day turnaround is great to hear, and it’s even better knowing everything was made perfectly for your artwork.

Thanks again for choosing EasyFrame and for your support. We look forward to helping with many more of your art projects in the future.

Kind regards,
The EasyFrame Team

Noté 5 sur 5 étoiles

Brillant service

Brillant service, fantastic product, fast delivery. Thank you.
Website was effortless to navigate ordering perfect fitting frames for our prints.
Ordered on Monday 1st deliver Thursday 4th December.
Notification from order to delivery was great too.
I'll buy again

4 décembre 2025
Avis spontané
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Réponse de Easyframe

Hi Graeme,
Thank you for your brilliant review — we really appreciate it.

We’re delighted to hear you were happy with the service, product quality, delivery speed, and how easy you found the website to use. Keeping customers informed from order to delivery is something we really focus on, so it’s great to know that came through.

Thanks again for choosing EasyFrame — we look forward to helping you again in the future.

Kind regards,
The EasyFrame Team

Noté 5 sur 5 étoiles

Excellent!

My order was processed quickly, I was kept updated on every step of the process and it was delivered extremely fast and very well packaged with the mounts being of excellent quality. No issues at all and excellent value compared to other people I looked at. Will definitely use again.

4 décembre 2025
Avis spontané
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Réponse de Easyframe

Hi Georgie,
Thank you for your excellent review — we really appreciate you taking the time to share your experience.

It’s great to hear you were happy with the speed, communication, packaging, and quality of the mounts, and that you found us good value compared to other options. Feedback like this means a lot to the whole team.

Thanks again for choosing EasyFrame. We look forward to helping you again soon.

Kind regards,
The EasyFrame Team

Noté 5 sur 5 étoiles

As an artist who frames their own work…

As an artist who frames their own work I’ve been buying from them for years and they are a brilliant company to deal with. They recently went above and beyond to accommodate me with a particular frame order. Rob, Kerry and the team are great. A+

3 décembre 2025
Avis spontané
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Réponse de Easyframe

Hi H D,
Thank you so much for your kind words and for being such a loyal customer over the years — it really means a lot to us.

We’re especially pleased to hear that the team could go above and beyond on your recent order. I’ll be sure to pass your feedback on to Rob, Kerry, and the rest of the team — they’ll really appreciate it.

Thanks again for your continued trust in EasyFrame and for choosing us to frame your work. We look forward to supporting you for many years to come.

Best regards,
The EasyFrame Team

Noté 5 sur 5 étoiles

I love love love Easyframes ❤️

I love love love, Easyframes. I've used them a few times now, and I'm never disappointed. Great, easy to use website, plenty of choice, and lots of add-on options so you can get just what you need. Fast delivery, great quality frames at affordable prices, what's not to love?

27 novembre 2025
Avis spontané
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Réponse de Easyframe

Hi Cassandra,
We love love love reading reviews like this ❤️ Thank you so much for your continued support!

It’s brilliant to hear you’ve found the website easy to use and that the choice, add-on options, quality, and delivery all hit the mark for you. Feedback like this really means a lot to the whole team.

Thanks again for choosing EasyFrame — we look forward to helping with your next project!

Warm regards,
Nick

Noté 5 sur 5 étoiles

A customer focused company with an excellent product.

Easyframe are probably the most customer focused supplier I've dealt with for some time. They are a communicative company that want to ensure you get the product you need for your project. After an initial mix-up, not being familiar with frame manufacturing, the team worked hard to ensure I understood the ordering process and received the right box frame product.

It arrived quickly, well wrapped and is a high quality item complete with all fixtures and fittings to hang it. Easyframe keep you informed of the progress of your order.

Thank you for your help with my project, would use again.

27 novembre 2025
Avis spontané
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Réponse de Easyframe

Hi Peter,
Thank you very much for taking the time to leave such a detailed and positive review — it’s genuinely appreciated.

We’re really pleased we could guide you through the ordering process and make sure you received the right box frame for your project. It’s great to hear you were happy with the quality, packaging, and communication throughout.

Thanks again for choosing EasyFrame and for your patience along the way. We’d be delighted to help you again in the future.

Kind regards,
The EasyFrame Team

Noté 5 sur 5 étoiles

Brilliant service Easy frame.

I ordered the frame for an oil painting which I have done. Picking the size and type of frame was easy on the easyframe website. The frame arrived a couple of days later in excellent packing. The frame is supremely made . I am very pleased with the result. Well done. First class.

19 novembre 2025
Avis spontané
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Réponse de Easyframe

Thank you, Peter!
Really appreciate the fantastic review. Great to hear the ordering process was straightforward and that your frame arrived quickly and well-packed. Delighted you’re pleased with the craftsmanship and the final result — sounds like your oil painting is in good hands!

Thanks again for choosing EasyFrame and for the kind words. 👏

Noté 5 sur 5 étoiles

Great service .

Great service .. prompt delivery and quality frames, very reasonably priced. I have ordered several frames and cut mounts and never been disappointed. Highly recommend.

14 novembre 2025
Avis spontané
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Réponse de Easyframe

Thank you so much, Hilary!
Really appreciate your continued support. It’s great to hear you’ve been happy with the frames and mounts you’ve ordered, and that the delivery and pricing have hit the mark each time.

Thanks again for the recommendation — it means a lot to us! 👏

Noté 5 sur 5 étoiles

A Top Rate Framer

A wide range of frames and accessories. A very helpful website and quick delivery of a well made frame.

14 novembre 2025
Avis spontané
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Réponse de Easyframe

Thank you, Mr Davidson!
Really appreciate the great feedback. Delighted to hear you found the range, website and service helpful — and that your frame arrived quickly and well made.

Thanks for choosing us and for taking the time to leave a review! 👏

Noté 5 sur 5 étoiles

Graduation Photo Frames

I ordered 4 frames for my son's graduation photos. Every aspect of the order was fulfilled to perfection - the frame and mounts are nicely made, it was all packaged well and delivered within 4 days. Very competitive price. I have no hesitation in recommending EasyFrame.

4 novembre 2025
Avis spontané
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Réponse de Easyframe

Thank you so much for taking the time to leave this lovely review!

We’re really pleased to hear the graduation frames and mounts arrived safely and that you’re happy with the quality, packaging and turnaround time. It’s great to know you found us competitively priced too.

Thank you for recommending EasyFrame – and congratulations to your son on his graduation! 🎓

Best regards,
Nick & the EasyFrame team

Noté 5 sur 5 étoiles

Good product delivered safely.

Initially apprehensive ordering two large 2mm thick acrylic sheets via postal delivery.
No problem, order delivered very professionally packaged, safe and sound. Thanks

10 novembre 2025
Avis spontané
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Réponse de Easyframe

Thank you for your review, Mr Chilcott!

We’re really pleased to hear the acrylic sheets arrived safely and that the packaging put your mind at ease, especially given your initial concerns about ordering such large pieces by post.

Thank you again for your order and for taking the time to share your experience.

Best regards,
Nick & the EasyFrame team

Noté 1 sur 5 étoiles

Absolute trash product

Absolute trash product. They don’t send everything you need and there’s nothing easy about securing a canvas into the frame. When you flag the issues with the product, they tell you to hunt down some YouTube video with subjective advice. Once you follow that advice, it’s unreliable at best. Avoid, spend the money on a framer.

If you read between the lines on the many reviews on this business, you’ll find the same: fine if it’s fine, abysmal if you expect customer service. I am disappointed in the frame, but I am more appalled in the way this business runs as they take no fault for their shoddy products or lack of (reliable, useful) instruction. Not worth the headache.

8 novembre 2025
Avis spontané
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Réponse de Easyframe

Thank you for your feedback and please accept our apologies once more regarding your disappointment.
The artwork unfortunately wasn’t fitted correctly, which led to it falling from the frame. Upon your initial report, we immediately pointed you to our official fitting video, accessible via the “Fitting” link in your order confirmation email—no need to search YouTube.
Once properly installed, the piece should remain secure with no further issues.
Best wishes

Noté 5 sur 5 étoiles

Go here first, you won’t be disappointed

Happy to recommend. Lead time 4 days, well packaged.
Measurements spot on and decent quality. Delighted with the result.
Made to measure is always going to cost but pricing is very competitive

7 novembre 2025
Avis spontané
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Réponse de Easyframe

Thanks so much Philip!
Really appreciate the kind words and the recommendation. Glad to hear everything arrived well-packaged, the measurements were spot on and you’re happy with the quality. We always aim to keep our made-to-measure pricing as competitive as possible, so it’s great to hear the value came through.

Thanks again for choosing us! 👏

Noté 1 sur 5 étoiles

Not sure what to write at the moment

Not sure what to write at the moment. EasyFrame - Order Complete - 20251101107. Just received an order for eight frames that are a repeat order of a frame that I have ordered before.The frames I have received aren't what I ordered even though the reference frame number is the same frame number as what I ordered before. Basically it's not what I ordered before though it should be. Luckily I paid with a credit card and so I have to give them fourteen days to reply before my credit card company gets involved. I have lots of orders to send to them but at the moment I am totally unimpressed. I personally think that they aren't charging enough. There is definitely something wrong with their quality control or, should I say, lack of quality control. Doesn't anybody check the order before you send them out????? Come on Easy frame, get your act together. You are not charging enough. I would rather pay more and get what I ordered. Shape up or pack up.
I have today received an email from Easy frame offering me a full refund though I would rather prefer to have the frames that I ordered. Hopefully they can fulfill my order correctly. At the moment I will change my review from a one star to three stars.
19th November 2025.
They did not replace the frames with the correct order. They had to refund me £145 to my credit card which they have done. I sent the incorrect frames back to them. I was asked to provide a picture of the incorrect frame that they'd sent to me. I did this on the day they asked me to do it and I got no reply from them on the same day and so I left a one star review on trust pilot. I then got a load of hassle from Rob Zanna, I think, for giving them one star. I ordered eight frames of the same style. You should have checked the order before you produced it, you should have checked the order when it was finished and you should have checked the order before it went out the door. ABSOLUTELY NO EXCUSE!
I have ummed and aahed about my review over the past couple of weeks. I upped my review to three stars but no, I won't be bullied by you. You really messed up and there's no excuse. Your behaviour towards me, the customer, was disgraceful. I am a good customer and I like your product, when you get it right, but when you get it wrong you turn on the customer. Absolutely no excuse for your behaviour towards me the customer. None whatsoever. I even advised that you charge more for your product and improve your quality control. If you'd have sent the correct order out to me without your bad behaviour towards me then I would have given you five stars.
I really like Easyframe but their customer service towards me was disgraceful. Eight frames and eight frames wrong. Not one mistake but eight. Eight mistakes. No excuse.

5 novembre 2025
Avis spontané
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Réponse de Easyframe

Many thanks for your review.
To clarify the situation: You placed an order for 8x 22mm Walnut & Gold picture frames on Saturday 1/11. We manufactured and dispatched them on Tuesday 4/11, with delivery on Wednesday 5/11.

Unfortunately, we produced the frames in the 22mm Walnut profile without the thin gold line—an error on our part, which we fully acknowledge and are committed to resolving with minimal inconvenience to you.

You contacted us late Wednesday afternoon to report the issue. We apologised immediately, requested a photo for verification, and confirmed that we'd dispatch 8 correct replacement frames the next day upon confirmation. We had no objections and took full responsibility. We also noted that you could keep, dispose of, or donate the incorrect frames, as returns weren't required.

You sent an email after closing time confirming the error. Just four hours later, you posted a 1-star review suggesting we weren't responding and that you'd need to involve your credit card company for a refund. This doesn't align with our verbal agreement to send replacements (at your request) in the correct moulding once verified—it's left us completely baffled.

There's no need to wait 14 days or involve your credit card provider; we're happy to arrange collection of the items and issue a full refund. I have requested via email a date when I can arrange for our courier to collect the 8 frames.

We're human and mistakes happen (though rarely for us), but we own them completely, as any reputable company should. There was no reason to damage a previously positive relationship with a public review that doesn't reflect the full facts or imply we should close our business over a minor error.

Best Wishes
Rob Zanna

Noté 5 sur 5 étoiles

Excellent all round

Very reliable, consistently excellent quality. Reasonable, very competitive pricing.Delivery within a week

30 octobre 2025
Avis spontané
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Réponse de Easyframe

Hi Mr Deacon,
Thank you for the brilliant feedback! Delighted to hear you’ve found us reliable with consistently great quality, fair pricing, and swift delivery. If you ever need advice on sizing, mounts or glazing, just shout. And if you share a pic of your frame in situ, tag @easyframe_uk on instagram — we love seeing finished results!

— Nick & the EasyFrame team

Noté 5 sur 5 étoiles

Ordered a Large ( 30 inch by 15 inch )…

Ordered a Large ( 30 inch by 15 inch ) made to measure Frame which arrived safely today . Excellent packaging !!!!
The Frame is Excellent Love it !!!!!
Quality product and very Solid
Very quick time frame from Ordering to Delivery
Really pleased and would recommend Easyframe

28 octobre 2025
Avis spontané
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Réponse de Easyframe

Hi Ian,
Thanks so much for the fantastic review — and for trusting us with your 30” × 15” made-to-measure frame. We’re thrilled it arrived safely, the packaging did its job, and you’re happy with the build quality and quick turnaround. If you ever need another custom size or advice on mounts/glazing, we’re here to help. We’d also love to see it on the wall — feel free to tag @easyframe_uk!
Thanks again for the recommendation.

— Nick & the EasyFrame team

Noté 5 sur 5 étoiles

Easy, accurate, great value, great quality

Really impressed: simple, no-frills interface which allows you to custom design the frame you want to your exact measurements with/without mount, etc.

So straightforward when wanting to get multiple frames with different vibes, and so much cheaper than going to a framing shop.

Totally seamless and the frames arrived a few days later.

12 octobre 2025
Avis spontané
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Réponse de Easyframe

Hi FMR,

Thank you so much for the great review! We’re really pleased to hear you found our design tool straightforward and that your frames arrived quickly. It’s brilliant to know you’re happy with both the quality and value — exactly what we aim for.

We really appreciate you taking the time to share your experience!

Best regards,
Nick & the EasyFrame Team 🎨🖼️

Noté 5 sur 5 étoiles

Good value

Good price. Well made, attractive frames.

17 octobre 2025
Avis spontané
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Réponse de Easyframe

Hi Richard,

Thanks so much for your kind words! We’re really glad you found the frames well made and great value — that’s exactly what we aim to deliver. Appreciate you taking the time to leave a review!

Best wishes,
Nick & the EasyFrame Team 🖼️

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