Max was incredibly patient, we were on the phone for over 90 minutes trying to book Azores Air whom we had a very difficult time booking directly via the website (did not recognize US credit cards -... Voir plus
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. We called we only speak spanish unfortunately they dont have bilingual representive because its over seas not in usa , probably india or pakistan . they booked a flight without confirming the flight... Voir plus
Farran was very professional and helpful with booking my Daughter's fright he was very patient and caring about my concerns. I was unable to talk well He was very patient and walked me through my book... Voir plus
Marcus helped me out and he was very thoughtful. He realized that they used an incorrect email address so that i would not receive their intended email. Also he realized that it was not my credit card... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
eBookTrip offers Flight booking, cheap air tickets of international & domestic airlines. Get best travel deals for air tickets. Find guaranteed lowest airfares for all flights.
Coordonnées de contact
3,9
Bien
418 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
BE AWARE Booked a ticket online..
Booked a ticket online... 18 hours they sent an email saying the ticket is not available and to call. Call and wait on hold to find out that they do not have tickets at that price went from $491 to $765. Total scam. Stay away.
5 octobre 2025
Avis spontané
Indian Scam call center
Indian Scam call center, this is fake online agency you book they call you and want to incrase your flight +300USD always. This will be reported to FBI.
4 février 2025
Avis spontané
Beware of Ebooktrip.comScam
Beware of Ebooktrip.comScam
I recently purchased a flight ticket through Ebooktrip.com, and the price was displayed in Canadian dollars. However, when I called to confirm my booking, they claimed it was in USD instead. Despite having an email confirmation showing the CAD price, they insisted on charging me an additional $300 to issue the ticket. This is a clear scam, and they are likely stealing people's information and credit card details. Avoid this website at all costs!
5 janvier 2025
Avis spontané
DEFINITE SCAM
DEFINITE SCAM: I bought 3 tickets on Aug 27, 2024 for a good price. I got a call the next morning from them saying the price was in US$ and not CAD$. I have a clear email from them quoting and confirming the CAD$ rate. They said that was a glitch in the system and that I have to pay an extra C$304 for them to issue the ticket. The Supervisor I spoke to (Kenny ID# 1063) confirmed there is nothing they can do even though I had already made the booking. Complete scam and cheats! Their commitment has no value. Based on other feedback I have seen, this is a trend. Avoid at all costs.
28 août 2024
Avis spontané
Agent was very kind and helpful.
12 juillet 2024
The agent was very patient and stayed…
The agent was very patient and stayed with me on the phone to get all what I needed done and I was able to get the ticket I needed at an affordable price. I was very pleased.
31 mai 2024
The customer service was excellent.
2 juin 2024
Marcus help me to get mi tickets he is…
Marcus help me to get mi tickets he is very professional ,kind and friendly
29 mai 2024
SCAMMER STAY AWAY!
Step 1) Search for a flight.
Step 2) Find the flight at ok price.
Step 3) Pay for the flight.
Step 4) Get a call stating, "it was a promo by the airlines that's no longer offered".
Step 5) Get told oh its only $ 30 more, well if its ONLY $ 30 more. WRITE IT OFF!
STEP 6) MAKE SURE TO TELL THESE SCAMMERS to cancel the flight and NOT put it on hold!
29 mai 2024
Avis spontané
Réponse de ebooktrip
Dear,
We are sorry to hear about your negative experience, and appreciate you taking the time to share your concerns. Request you to kindly share the booking ID and contact details so that one of our team members can reach out and try to resolve your concern more effectively.
We would like to continue this conversation privately. Please reach out to us at bookings@ebooktrip.com , so that we can work on resolving this. We can assure you of the best available lowest Price along with the guarantee fare as well.
Airline booking interaction
I had a reasonable experience with ebooking. My booking was delayed because a code couldn't appear in my email inbox. The problem was eventually settled, and the booking was completed without a hitch.
16 mai 2024
Polite agent
25 mai 2024
Avis spontané
The tickets I booked became unavailable…
The tickets I booked became unavailable due to the airline operation. I was forced to pay $200 more. I wasn’t happy when I called eBooktrip. Your representative Lukas was calm and patient with me. I appreciate his help.
24 mai 2024
Mario was extremely helpful
Mario was extremely helpful; he kept looking for the best deal and followed up! Very responsible.
23 mai 2024
Avis spontané
As other people have reviewed it..IT IS A SCAM
As other people have reviewed it, this website is a SCAM...I got an email saying that they were unable to process the purchase for a $309 roundtrip ticket, they sent two emails with a new rate for the flight, as they went to my junk email, I did not reply, they called me, I was busy...and I thought what they needed was to confirm my info and then the new fare $557 was charged to my credit card...for a flight I initially checked with the same airline and it was $482..scamers!!!!
21 mai 2024
Avis spontané
Réponse de ebooktrip
Dear Faustina Gaston,
We sincerely apologize for the inconvenience caused to you and will ensure that we meet your expectations of quality and service.
With regards to your query in particular, the discounted fare for your selected route for those set dates were not available and was given the best available lowest fare by our executive which can be considerably higher.
Our only goal is to ensure our customers have a positive experience, and we would like to work on a solution that can make things right for you.
Please feel free to reach out to us directly through bookings@ebooktrip.com or call us on 1-800-404-0025, so we can discuss this further and find a resolution that meets your expectations.
We appreciate your understanding in this matter and hope to serve you again in the future.
We discovered our booking from November…
We discovered our booking from November 2023 had been cancelled due to some credit card verification issue. We were able to get the same flight again for $200 more. We are happy for the help to get it rescheduled and approved
21 mai 2024
Lucas was very understanding and…
Lucas was very understanding and helpful with the booking process.
21 mai 2024
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