Max was incredibly patient, we were on the phone for over 90 minutes trying to book Azores Air whom we had a very difficult time booking directly via the website (did not recognize US credit cards -... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
. We called we only speak spanish unfortunately they dont have bilingual representive because its over seas not in usa , probably india or pakistan . they booked a flight without confirming the flight... Voir plus
Farran was very professional and helpful with booking my Daughter's fright he was very patient and caring about my concerns. I was unable to talk well He was very patient and walked me through my book... Voir plus
Marcus helped me out and he was very thoughtful. He realized that they used an incorrect email address so that i would not receive their intended email. Also he realized that it was not my credit card... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
eBookTrip offers Flight booking, cheap air tickets of international & domestic airlines. Get best travel deals for air tickets. Find guaranteed lowest airfares for all flights.
Coordonnées de contact
3,9
Bien
418 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brandons professional attitude
Brandon was very patient and very helpful. He was also very personable and had great communication skills.
19 mai 2024
Called back
18 mai 2024
Tiburon Rivera did a great job
18 mai 2024
Avis spontané
I saved $$.
The schedular was very polite and patient. I wasn't. The airline hadn't accepted my initial booking, and I had to pay $60 more for the flight. Maybe that's the way the process works, but Dave (I believe was his name.) calmed me down (I don't like cheaters.) and I still got a savings of $90 compared to Priceline,
16 mai 2024
Stan miller was able to help me and…
Stan miller was able to help me and book my flight very easily
He was very knowledgeable of the rules and regulations
Very good communication skills
14 mai 2024
Avis spontané
Customer service and diligence to make…
Customer service and diligence to make sure the customer was satisfied making sure information was repeated back and correct etc. thanks!!!! Keep up the excellent work.
14 mai 2024
Marcus was again exceptional
Marcus was again exceptional. He took care of worries in detailed and caring ways. Thanks Marcus. I really appreciate.
13 mai 2024
Mario Jarvis was a big help and he…
Mario Jarvis was a big help and he spent a lot of time with me. A most polite fellow.
9 mai 2024
Avis spontané
It was great to find a direct flight…
It was great to find a direct flight with great times. All other sites the arrivals and departures were so early and very late. I live thus site.
1 mai 2024
About agent Marcus.
The agent Marcus was very kind and courteous, listen carefully and adhere to what I had ask him to do. He was polite in speaking as well.which all agents would be like him
Thank you so much.
23 avril 2024
My experience was scam
My experience was scam!
I booked the ticket from their platform, and within 30 minutes, they called and said that the ticket pricing was no longer available, and offered to sell me a ticket at more than double the price. The funny thing was that while I was on the phone, I went back to their website, and found the same offer for the same price that they said was no longer available.
Scam!
22 avril 2024
Avis spontané
Réponse de ebooktrip
Dear David Lee,
We sincerely apologize for the inconvenience caused to you and will ensure that we meet your expectations of quality and service.
With regards to your query in particular, the promotional fare for your route was not available for your set of dates and we would also like to inform you that the website usually takes some time to get upload with the current fare. Those special fares are always subject to availability and get sold out very fast due to which we have to offer you with the next available fare for confirmed seats which can, sometimes, be considerably higher.
Still we try to offer you with best available option with the best fare for your set dates. Our goal is to ensure our customers have a positive experience, and we would like to work on a solution that can make things right for you.
Please feel free to reach out to us directly through bookings@ebooktrip.com or call us on 1-800-404-0025, so we can discuss this further and find a resolution that meets your expectations.
We appreciate your understanding in this matter and hope to serve you again in the future.
I like to thank the agent.
I like to thank the agent.. His name Marker he take care and help me update email ..He very patient . Thank 🌠🌠🌠🌠🌠good service.😀
21 avril 2024
Lucas gave me an uncommon customer…
Lucas gave me an uncommon customer experience and made me believe in the hard work and dedication of the Ebooktrip platform. Thank you folks!
Emmarex
19 avril 2024
Tiburon Rivera was very helpful and…
Tiburon Rivera was very helpful and thorough helping me make my reservation. Thank you Tiburon! Tom
15 avril 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.