Great service from Ede and Ravenscroft. The online booking service was easy to use, which made organising that part of graduation stress free. On the day, the staff were very helpful with putting the... Voir plus
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I visited their Cambridge branch today to purchase a dinner suit. I was assisted by Theresa who was absolutely amazing. The shop is set out beautifully and Theresa and her colleague were so welcoming... Voir plus
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Nasty company Horrible customer service The people that work for this company really do get hand picked for showing the most disdain towards the general public.
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The experience went a level ahead given that the delivery was made on time and the staff was extremely kind and caring with their approach This would indeed go down in my memory lane. I Would also l... Voir plus
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4,1
Bien
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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Really friendly staff and great food!!
30 juillet 2026
Avis spontané
Réponse de Ede & Ravenscroft
Dear Atoosa,
Thank you very much for your wonderful feedback. We truly appreciate you taking the time to share your experience with us.
Kind regards,
Mia
I was impressed with the service
I was impressed with the service. The gown is very pretty. The staff are friendly and very fast. I couldn’t ask for more.
31 juillet 2026
Avis spontané
Réponse de Ede & Ravenscroft
Dear Farrah,
Thank you so much for your wonderful feedback. We’re truly grateful that you took the time to share your experience with us. It’s always a pleasure to hear that our service has met your expectations, and your kind words are a great encouragement to our team.
Best regards,
Mia
Helpful and efficient
Staff were efficient and very helpful, thank you for helping the event run smoothly.
15 juillet 2026
Avis spontané
Réponse de Ede & Ravenscroft
Dear Mrs Sinead,
Thank you very much for taking the time to share your feedback with us regarding our staff on the day of your graduation. We truly appreciate you taking the time to share your experience and recognise the support provided by our team on such an important and memorable occasion.
Kind regards,
Mia
Great experience
Great experience, theu were so friendly, out of that hot weather also they were cheerful from the beginning till the end
9 juillet 2026
Avis spontané
Réponse de Ede & Ravenscroft
Dear Brici,
Thank you for your kind feedback and for taking the time to comment on your experience with our staff. We’re grateful for your appreciation and are pleased to know that our team made a positive difference to your visit.
Kind regards,
Mia
The staff onsite was really nice and…
The staff onsite was really nice and helpful! :D
22 juillet 2026
Avis spontané
Réponse de Ede & Ravenscroft
Dear Janna,
Thank you for taking the time to share your feedback regarding our staff. We truly appreciate you taking a moment to tell us about your experience.
Best regards,
Mia
Helpful staff, good quality gown.
The staff were really welcoming and everything they needed appeared to be waiting in an easy to access, organised system. Although my MSc gown was of beautiful quality and I loved wearing it, it was rather creased.
15 juillet 2026
Avis spontané
Réponse de Ede & Ravenscroft
Dear Graduate,
Thank you for taking the time to provide feedback about our staff. We sincerely appreciate your comments and are pleased that you chose to share your experience with us. We will take this onboard and continue to improve our service and customer experience.
Kind regards,
Mia
Great experience
Great experience, the staff helped me with dressing up the gown.
20 juillet 2026
Avis spontané
Réponse de Ede & Ravenscroft
Dear Kanishk,
Thank you so much for taking the time to share your kind feedback about our staff. We’re delighted to hear that you had such a positive experience with our team.
Best regards,
Mia
Staff on site were really helpful and…
Staff on site were really helpful and friendly
21 juillet 2026
Avis spontané
Réponse de Ede & Ravenscroft
Dear Owusu,
Thank you so much for your lovely feedback about our staff. We’re delighted to hear you had a positive experience. Your kind words mean a lot to our team!
Kind regards,
Mia
Quick personal and efficient
12 juin 2026
Avis spontané
Réponse de Ede & Ravenscroft
Dear Christian,
Thank you for your lovely feedback. We’re thrilled you enjoyed your experience and truly appreciate your kind words.
Best regards,
Mia
Graduation Gown Service Review
It was amazing they were so friendly, communicative and willing to help. A truly royal and amazing service to offer!
22 juillet 2026
Avis spontané
Réponse de Ede & Ravenscroft
Dear Tushar,
We sincerely appreciate your kind feedback about our staff. It’s wonderful to know their service made a positive impression. Thank you for recognising their efforts!
Best regards,
Mia
Website was easy to use
Website was easy to use, easy to hire the gown. Staff were very lovely at the venue. Beautiful gown.
30 juillet 2026
Avis spontané
Réponse de Ede & Ravenscroft
Dear Charlotte,
Thank you for your wonderful feedback! We’re so pleased our staff made your experience enjoyable. We truly appreciate your kind words.
Kind regards,
Mia
Efficient and well organised service.
Efficient and well organised service.
Staff very helpful and polite.They ensured I felt comfortable in my gown before I left the room.
22 juillet 2026
Avis spontané
Réponse de Ede & Ravenscroft
Dear Diana,
Thank you so much for your feedback. I’m glad to hear that you felt comfortable and that our team were able to assist you. We really appreciate you taking the time to share your experience with us!
Kind regards,
Mia
Great service!
The online rental transaction was smooth.
On the day of graduation, it was also a quick process of obtaining and returning the gowns.
I received one that fit me perfectly. The gown was of great quality.
Staff were there to help me put them on and see to it that I was wearing the gown and cap properly.
14 juillet 2026
Avis spontané
Réponse de Ede & Ravenscroft
Dear Noel,
Thank you very much for your kind feedback, I am glad to hear the day was smooth for you. Congratulations graduate!
Kind regards,
Mia
Great service well organised and helped…
Great service well organised and helped me look right in the gown and hat removing my worry
14 juillet 2026
Avis spontané
Réponse de Ede & Ravenscroft
Dear Sarah,
Thank you very much for your kind feedback. We’re so pleased to hear that you had a positive experience and that our team made your visit professional.
Kind regards,
Mia
The photographer I had taking my…
The photographer I had taking my pictures was amazing! She didn’t rush us at all, let me have multiple options, see all the pictures, and so friendly! Thank you!!
22 juillet 2026
Avis spontané
Réponse de Ede & Ravenscroft
Dear Graduate,
Thank you so much for your feedback. I’m really glad to hear that you had a positive experience with our photographers. We truly appreciate you taking the time to share your feedback with us!
Kind regards,
Mia
The makings of a special day
I was very nervous about my graduation day and spent days planning it out however I need not have worried about the gowning part of the day as Ede & Ravenscroft handled this perfectly. Their team on site were amazing and so friendly and they helped make my day feel so special.
16 juillet 2026
Avis spontané
Réponse de Ede & Ravenscroft
Dear Mike,
Thank you so much for your feedback. I’m really glad to hear that your day went smoothly and that you had a positive experience. We truly appreciate you taking the time to share your feedback with us!
Kind regards,
Mia
Gown was broken, and nobody told anything until I saw it on the pictures.
The service was good, but I want to ask for a refund since the gown I hired was broken and I didn’t noticed until I saw myself in pictures. Could you please refound me the £54 I paid for a broken gown.
22 juillet 2026
Avis spontané
Réponse de Ede & Ravenscroft
Dear Sebastian,
Thank you for your feedback. I can confirm that our team have been in contact and we are escalating this issue for you now.
Kind regards,
Mia
Would recommend
Very clear instructions about what happens on the day. Really helpful and friendly staff. Very organised and speedy. Couldn’t ask for a better service
23 juillet 2026
Avis spontané
Réponse de Ede & Ravenscroft
Dear JB,
Thank you so much for your feedback. I’m really glad to hear that your day went smoothly and that you had a positive experience. We truly appreciate you taking the time to share your feedback with us!
Best regards,
Mia
I did not see any instruction where is…
I did not see any instruction where is the photography service. And I just bought a walking photo during the ceremony. Really regret on that! I filed from Asia to attend with my family.
And after the ceremony, the photo corner had ended.
14 juillet 2026
Avis spontané
Réponse de Ede & Ravenscroft
Dear Ryan,
We’re very sorry that our photography studio was not clearly signposted during your visit. We do have banners in place, as well as staff available to point guests in the right direction, but we appreciate that this may not have been clear enough on the day.
We also offer the opportunity to have photographs taken before the event, so we sincerely apologise that you were unable to have your photos taken. We understand how disappointing this can be and will be sure to pass your feedback on to the relevant team so we can look at ways to improve the experience and signage for our guests.
Kind regards,
Mia
Couldn't fault it
Friendly, helpful staff, well-managed queue so minimal waiting, considering the numbers. Gown, hood and cap all clean and in good condition.
23 juillet 2026
Avis spontané
Réponse de Ede & Ravenscroft
Dear Maria,
Thank you so much for your feedback. I’m glad to hear that you didn’t have to wait long and that our team were able to assist you. We really appreciate you taking the time to share your experience with us!
Kind regards,
Mia
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