Great service from Ede and Ravenscroft. The online booking service was easy to use, which made organising that part of graduation stress free. On the day, the staff were very helpful with putting the... Voir plus
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Great service from Ede and Ravenscroft. The online booking service was easy to use, which made organising that part of graduation stress free. On the day, the staff were very helpful with putting the... Voir plus
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I visited their Cambridge branch today to purchase a dinner suit. I was assisted by Theresa who was absolutely amazing. The shop is set out beautifully and Theresa and her colleague were so welcoming... Voir plus
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Nasty company Horrible customer service The people that work for this company really do get hand picked for showing the most disdain towards the general public.
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The experience went a level ahead given that the delivery was made on time and the staff was extremely kind and caring with their approach This would indeed go down in my memory lane. I Would also l... Voir plus
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A répondu à 100 % de ses avis négatifs
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Polite and attentive staff
Several reminders sent which helped to do things smoothly on the day

Réponse de Ede & Ravenscroft
The staff and organisation and equipment were fantastic and helped the day run smoothly. My only downside is that the gown hire is, in my opinion and many other students’ opinion, too costly. Considering all other costs associated with graduation day - hotels, travel, tickets etc - a decrease in price of gown hire would go a long way. Overall, very pleased.

Réponse de Ede & Ravenscroft
Professional and very patient team
Thank you and wish you all the best

Réponse de Ede & Ravenscroft
Amazing service received from these guys!! Extremely organised and everything was there ready and good to go..

Réponse de Ede & Ravenscroft
All staff made me feel very relaxed and special. I received many congratulations from staff and compliments throughout the day. They created a wonderful atmosphere.

Réponse de Ede & Ravenscroft
Staff were really helpful, I was nervous and panicking, they were really reassuring and calmed me down, taught me how to keep my gown in place and how to move it correctly, helped me place bobby pins on my hat, I was really unsure where to put my gown after I was finished and pointed me in the right direction, very lovely bunch!

Réponse de Ede & Ravenscroft
Efficient and friendly service. Helpful on the day with fitting.

Réponse de Ede & Ravenscroft
I wrote a review about them asking me to pay £40 to send me the same digital image they edited and printed and sent me, they wrote a very misleading reply and I would like to reply here!
Edit:I didn’t ask for any additional digital photos! It’s not a new additional image! It’s the same image I purchased and which you ALREADY “carefully” edited and printed! So it’s a matter of just sending the same image I already paid for + you already edited and printed and sent a hard copy of, which you ALREADY have! THEN HOW COME THIS COSTS ADDITIONAL MONEY AND NOT ANY MONEY £40 LOL!
Edit2: YES and that’s why I’m writing this negative review for you because your company just charges extra ridiculous amounts for nothing just because and you don’t even have a reasonable explanation for it! Sending me your complaint email won’t do anything but I will send it and if I got the same response I will still add it here!

Réponse de Ede & Ravenscroft
An easy, smooth process, and the gown and cap were good quality and lovely to wear

Réponse de Ede & Ravenscroft
Recently graduated with a postgrad award from Leicester University.
My gown ordering was easy. On the day collection was well organised and the gowning staff were great at helping to get it all on correctly!
Returning it all at the end of the day was super easy too.
Great job!

Réponse de Ede & Ravenscroft
The staff, with one chap in particular at Manchester Uni was very helpful and was at hand to make sure we looked the part. Great service.

Réponse de Ede & Ravenscroft
Getting the robe was fast and efficient, and the people who helped me wear it were clearly well trained. Returns process was also easy.

Réponse de Ede & Ravenscroft
perfect service honestly, I was so nervous and everyone was so reassuring!!! The girl helping me robe up was the sweetest angel who made me feel so confident

Réponse de Ede & Ravenscroft
The service was good, the quality was good, the staff member that helped me was handsome and friendly.
My only problem was that my cap was slightly too small for my head, so during the ceremony my cap kept repeatedly falling off my head. I had voiced my concerns, durinf my dressing, to that handsome staff member, but he reassured me that it would be fine. Evidently it was not.

Réponse de Ede & Ravenscroft
Fantastic service on the day of my graduation

Réponse de Ede & Ravenscroft
They were very helpful and I really enjoyed the service, the staff is extremely friendly and encouraging

Réponse de Ede & Ravenscroft
The gown hire was very professional and very straightforward on the day which made the day less stressful. Additionally, I would like to commend the staff for being able to cater to my specific hairstyle needs. As someone with 4B hair who had an afro-style hairstyle on the day, I was worried about how my cap would fit on my head without ruining the style but the team was prepared with additional hat sizes as well as hair pins to secure the cap in place.

Réponse de Ede & Ravenscroft
The individual service and support was greatly appreciated.

Réponse de Ede & Ravenscroft
Ede & Ravenscroft did a wonderful job of providing academic dress for my graduation ceremony at Leicester in 2026. The texts and emails beforehand ensured no stress in wondering if I had correctly ordered my gown. They were able to give me my gown and hat a few minutes before the ceremony began, and even switched the cap to a better fitting one after the ceremony. I missed out on the official photos on the day and E&R staff were incredibly kind and sympathetic to me while I was upset at missing out what felt like a huge part of the day. They were able to smoothly extend my hire for a week so I could arrange for private studio photos. The return process was simple, they provided a bag for me to take to a drop off point to post back. A huge thanks to the staff on the day, both the fitters and those behind the service desk.

Réponse de Ede & Ravenscroft
The event was busy, the gown fitting a little like a production line, yet the young lady helping me was really diligent, considerate and unhurried. It was very hot and wearing the gown was uncomfortable, but the fitter worked hard to put me at my ease and make my experience of the day better.

Réponse de Ede & Ravenscroft
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