Edward Mellor Avis 

Trustpilot reviews

I had put in an offer at a house via Edward Mellor in Woodley who then recommended and referred me to a conveyancing company called DC law

Edward Mellor in Woodley obviously takes a referral fee ...it was mentioned it could be a good liaison and in my naivety I went through with the recommendation.
I'm never one for leaving negative reviews unless I feel wronged but this whole experience wasn't the best. DC Law use an app which is fair enough and I'm more than tech savvy however you get bombarded with requests almost daily and weekly and some of which are hard to understand. Many a time I was losing the will in replying to these requests and more often than not my emails were ignored and same again when I asked Edward Mellor if they could help me or explain what was needed from the Conveyancing App. You literally haemorrhage money from the start of engaging the Solicitor and I had to wait weeks to find out what I was actually paying for upfront and what things actually meant in the requests that came forward. Edward Mellor aftercare Team were no real help either. The personal touch is definitely not there and there is almost zero after care with Edward Mellor too. I appreciate they are acting solely for the Seller but without a Buyer there would be no business and replying to emails etc is just basic customer service and not a lot to ask for
The conveyancing process amongst other things with the property made me pull out and I had lost trust and faith with this company and Edward Mellor too.
I get everyone is busy but with a significant purchase of a house basic customer service and some guidance isn't a lot to ask
If I do find another property I would go with a local solicitor who has a more personal touch instead of a distant company.

I'm sure in the scheme of things no one is actually bothered at both DC Law and Edward Mellor but trust me I never complain and am worldly wise to most things but this whole buying process was not a nice experience and was hassle , stress and it was plain to see money was at the forefront of everything as a pose to even basic customer service .

Devon was our sales progressor for our first home and I cannot fault her! She was very quick at replying to queries and was on hand to help whenever we needed her. She made the whole process smooth for us.

We had a great experience with all the team at Edward Mellor but a big shoutout to Natalie Jenkins who was amazing to deal with, she kept us informed and talked us through the process.
I would highly recommend.

Edward Mellor from the start were amazing, Chris was very friendly and helpful when he came round to value our property. All of the team that did the viewings, Ben, Jack, Ryan etc made the viewings stress free for us. Could just leave the house and leave them to it, great when you have young children.

Through the process of the sale, Emma was so supportive towards ourselves with the offers on our property. She is very friendly, felt really confident in Emma and wasn't afraid to answer any questions I had.

Then moving on towards the end, Nat felt like a friend rather then my estate agent? Always had a laugh on the phone with nat, she's so lovely! Always helpful everytime we spoke, very supportive towards us and went the extra mile when complicated things came up. Really made me feel stress free.

Highly recommend Edward Mellor to anyone, appreciate your help so much guys. Thank you!

Dillon family x

Thank you so much Natalie Emma, Chris, Ryan, Jack and the team at Edward Mellor Hazel Grove you have made the selling of my house so easy and stress free also thank you for helping me buy my dream property I cannot wait to move into my lovely flat.
I would like to give a special mention to Natalie who has gone way above and beyond to make sure we completed and has chased up solicitors and management company and made sure everything runs so smoothly I cannot stress how brilliant you've all been thank you again Rachel x

Worked closely with Natalie Jenkins a number of times over the past couple of years and she has always proved very helpful, responsive and informative!

I used their service last year to advertise my house, and I was very impressed with how quickly they arranged the photos and valuation. The valuation was also very close to what I had in mind.

I received an offer quite quickly, but unfortunately, due to some issues with the buyer, I had to put the house back on the market. They arranged more viewings for me, and each time they took the time to show the house to potential buyers, so I didn’t have to do it myself.

Eventually, I received an even better offer than the first time and managed to sell my house at a very good price. The whole process took much longer than expected because of some issues with the buyers, but whenever I needed help, they were always there to support me.

A special thank you to **Natalie**, especially for all her help at the beginning of the process. Overall, I had a very positive experience and would happily recommend their service.

Brilliant experience with Edward Mellor. We had a lengthy process to finding an onward house after accepting an offer on ours. Natalie Jenkins handled us professionally and kindly, so much so our buyers patiently waited for us to find our home. Communication from Natalie was brilliant and we felt she always acted with integrity and in our best interest.

My experience with Edward MELLORS . was good from start to finish
Once I had sold Natalie Jenkins at Hazel Grove office kept me very well informed. If I rang with any queries and I was unable to speak with her she always returned my call. Natalie showed her experience and was very professional throughout

Really good experience with Edward Mellor from start to finish. Everyone was friendly, professional, and easy to deal with.
Big shoutout to Amy Hardman who worked tirelessly to make sure everything went through smoothly. She was brilliant throughout and always on it and super helpful. Honestly, without her support I don’t think we’d have got it over the line.
Would definitely recommend 👍

Great from start to finish. Had lots of communication with Natalie Jenkins very knowledgeable and helpful.would highly recommend

Edward Mellor's Marple branch. My husband & I are really grateful to the team's professionalism and great effort to find the right buyer for our property.
We've tried numerous estate agents in the area and wasted so much time for not using EM's expertise from day one.
They are a great team - so much professionalism and expertise starting from the day one when Mark Smith came to give his appraisal and valued our property. Then on to the day when it was ready to be marketed; Nicola Mather gave her all to finding the right buyers for our property. Rachael did a fantastic job communicating to conveyancers and the chain of buyers. Abbie is also very helpful in answering our queries. Thanks a million to the team and keep up the great work you're all doing.

I had the pleasure of Emma
The absalute ray of sunshine - the most cheerful person of my days .
Always so happy and always had as much time as I wanted

She said trust me - she went above and bejond and got me what I wanted .

Emma I hope your manager sees this , they should be very proud .

Absalute credit and I will try to be more cheerful

Emma was really helpful. Always quick to respond to our messages and kept us up to date with what was happening.

Great service from all the team at Edward Mellor on my recent sale with a special shout out to Natalie who went above and beyond, looking after myself and the buyers through an unusually tricky process ensuring the sale was completed.

Amanda Wainer Provided excellent support, advice and guidance on mortgage services. They followed up on callback and updates really empowering me with options going forward and best product types.

Natalie from hazel grove was great, she rang me on a regular basis and kept me so well informed of the progressof sale I was buying. Rachael was really helpful too!
Katie, tai, Jack at the edgely branch did the same and helped me whenever they could.
Big thanks for everyone's support in the property I was purchasing, I really appreciated you all! X

I trusted this company to do a survey for me prior to my house purchase in Sept 2025. They have missed so many issues on my survey, mainly the roofing , which has cost me £1500 i could not really afford. It seems this company do not do a proper survey and are happy to rip off homeowners. Do mot use these clowns, all they want is your hard earned money

Worst auction. Don't Trusted them or their stuff. They don't tell you the truth if you did not win the auction or the bidding. They will keep your money the £5000 the 5k . All the other auction the refund you in the same time .and of them they do not take any advance payments at all. But edward mellor will make your life Worst. And the stuff play that game as they look like trained to keep the money and send you rubbish information not help you .just do not buy from them or trust them at all.

An Amazing and Efficient team. Andrea Bailey was so professional and kept us updated every step of the way . And gave us great advice. Also was sympathetic to our situation. Recommend 100 percent thank you