Edward Mellor Avis 

Edward mellor auction did not ring fence or simply authorise my buyer security deposit, they actually took £5000 from my account over a week ago and I am still waiting for my refund, this is shocking behaviour and has prevented me from bidding on further auctions.
Terrible process.
Only 1 person wins an auction, yet they actually take thousands of pounds from all bidders…. What are you actually doing with our money Edward mellor?

Best price for level 2 survey. No issues with the whole process. The report was produced very quickly after the survey was carried out.

100% Cash Buyer ignored – Complete lack of professionalism

Extremely poor experience with the Denton branch, specifically Eleanor Price. As a chain-free, 100% cash buyer with funds exceeding £450k, I expected a basic level of professional service. Instead, the process was a shambles from start to finish.

First, I was left waiting at a property because the agent couldn't provide access, followed by a flippant joke from the negotiator about "breaking in through the windows" rather than a professional apology.

More importantly, after making a record-breaking cash offer of £235k, I was ghosted for 6 days despite multiple follow-up attempts. My formal written withdrawal was also completely ignored. It is clear this agency used my solid cash offer as a "safety net" or leverage to pressure other buyers while failing to provide me with even basic courtesy or communication.

If you are a seller, be warned: this team’s inability to communicate or manage a high-value cash transaction could cost you a secure sale. If you are a buyer, be prepared to be played and ignored. Totally unprofessional.

Update:
I've made a formal complaint to Edward Mellor Denton and received a pack of lies in response. I've now escalated the matter to The Property Ombudsman (TPO).

This company is a fraud NEVER hire them to do a property survey.

I booked them to do a level 2 survey, and there was clear damage to the bathroom which they didnt list up, however documented that the walls where there, despite not noting that the wall panels where coming off and the bathroom had damp issues. They even stated that they didnt carry out any test for it.

The remaining house survey was the same.

Edward Mellor are SCAMMERS, they lie and do not accept accountability. All they are interested is taking your money.

Very poor after sales service. We and our buyer have had no contact from them since 16th Sept it is now 23rd Nov.

We recently sold two commercial buildings through Edward Mellor Auctions and our experience with the team, especially Chloe and Austin was genuinely fantastic.

Chloe was absolutely brilliant from start to finish. Her communication was spot-on, she kept us updated throughout, and she pushed hard to get the best outcome for us. Nothing was ever too much trouble and she always made sure we knew exactly where things stood.

Austin was equally excellent, very professional, super friendly and extremely knowledgeable. He helped us position the properties strategically and made the whole process feel clear and manageable.

Even when we had a few hiccups along the way as you always do with property, they were both calm, proactive and completely on it. They worked right up to the wire and secured us a double sale, including a last-minute pre-auction deal! Amazing 👏

Couldn’t recommend Edward Mellor Auctions in Stockport highly enough. We’d happily work with them again!

Selling my home for the first time and having to use an estate agent had left me feeling quite anxious. I met a number of agencies but Einar Perdomo at Edward Mellor stood out.

He was thorough and detailed, walking me through the process from start to end and introduced the team at Edward Mellor who would be helping me.

No other agency came close to provided the level of care that Einar offered. I can highly recommend them.

I've sold two properties with them through auction, both successfully, and both achieved what is, to my mind, a fair price for what they were.
They were very proactive in finding buyers, arranging the viewings, liaising with the buyers, liaising with me, and in closing the deal off.
They also appointed a firm of solicitors to deal with the conveyancing who were also excellent and instrumental in getting the sales completed.
I thought it was just an auction but it appears to be more than that behind the scenes, they seemed to have spent a lot of effort marketing them to potential buyers.
The fact there a is a set timescale to the process worked well for me.
Many thanks to Leah and Millie and the rest of the team.

Great experience.
We were visited by Einar from the Droylsden office and we realy felt the care they have for the customers. Everything was ready in a few minutes , pictures included , appointments for the week after and we already accepted a good offer.
Thank you for everything.

Einar Perdomo and the team were professional and efficient in supporting the sale of our property. Einar gave us very good advice and the team were willing to use our own photos to showcase the house beautifully. Viewings were conducted efficiently and at suitable times.

Einar was great with his work, he is punctual and takes care to create a good advert. The team in general were all very supportive throughout the journey, and I always felt listened to.

I had a huge amount of help from the whole team whilst getting several properties on tbe market. Einar Perdomo was particularly helpful and nothing was too much trouble for him. I hope for some offers soon

We were visited by Einar Perdomo from Edward Mellor. It gave us a lot of hope with the sale and he is a great person. Hope to finish with everything in the same manner. Thank you

I made an appointment to have my house valued by Mellor's with every intention of getting a couple more valuations.
Einar Perdomo arrived promptly and gave us a very good explanation of what he could do for us.
He was very professional and after outlining their fees we decided to go with them
I can only hope the sale goes as well

Edward mellor is zero stars but unfortunately I had to give one inorder for me to write a review. Scammers, Very unprofessional and undermanaged. They have no clue what they doing, they are a bunch of liars, pushes blame and threats you in using their services which I did which still went wrong so who is to blame. All they are interested is money, once you paid them that is it, they do not want to know. Takes no responsibility for their wrongdoing. They have a duty of care to protect their clients, providing accurate information, complete information to enable clients in making the right decision which they have breach.

Edwardmellor keep you informed every step of the way from start to finish. They are always there if you have any questions or are unsure on certain things. Nothing is too much trouble for them.

This is an amazing company that we are working with. The property of my client was listed only for few days , one viewing has already generated 5 offers with satisfactory price we are asking. Their follow up is terrific. Staff are performed excellent on sells team. Especially Natalie ,Einar, Bethany & Michael. I apprecaite for their works & for sure we would have more works together in the future.

I used Edward Mellor for a survey on a property i recently bought. I couldn’t have had a more worse experience if i tried. I purchased the property on 11/7/25, so very recent. The surveyors report is all wrong and they are not taking any responsibility what so ever. I then received a telephone call from their MD named “Jim” ask yourself when a MD ever calls a person re a complaint. Jim was extremely rude to me on the call because i wouldn’t accept an apology for their faults made. I have a copy of the report and an email off “Jenny” stating it is their error but nothing has been taken into consideration even though I am going to be in thousands of pounds out of pocket. I am not going to the property ombudsman and a solicitor as their “big error” has completely changed my the financial demographics. They are also refusing to send me a copy of the call. PLEASE BE AWARE WHEN YOU ARE MAKING A DECISION RE USING EDWARD MELLOR FOR ANYTHING.

Extremely Unprofessional and Misleading

I had a very disappointing experience with Edward Mellor while trying to purchase a bungalow on Remer Street in Crewe. The starting bid was £125,000, and after viewing the property, I received a call pressuring me to offer £175,000, claiming there was already a similar offer close to that amount. I refused to overpay.

To my surprise, the property didn’t receive any other bids and eventually sold weeks later for £141,000—far below the amount they had tried to push me to offer. They even used examples of properties in the area to justify their suggested price, but these examples were from different streets, half a mile or more away, and completely irrelevant.

It felt like an attempt to get more money out of me rather than giving honest advice. I found this approach highly unprofessional and misleading. I would caution anyone dealing with this company to be very careful—they seemed more interested in pushing a higher price than providing genuine assistance.