Extremely poor customer service from EGR. Almost a month after we cancelled an order, EGR failed to action the cancellation and sent the part anyway. It also took nearly a month for the refu... Voir plus
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Delivery - Very Prompt - about 3 weeks after ordering. Very well packed for shipping. Top quality product well made with an excellent finish. Fitting instructions....good. Downside... Interior li... Voir plus
L'entreprise a répondu
I met Chris about 18 months ago and he has given me continuous updates over the months for canopy support brackets for my Hilux. Always answered any questions I’ve had and been in constant contact. Th... Voir plus
L'entreprise a répondu
Have had a canopy of theirs for 5 years now, feel like they make a solid and stylish canopy, but its let down by using cheap crappy fasteners and struts, also the powder coating on the roof rails all... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
EGR Auto world-leading manufacturer of the highest quality automotive accessories that has supplied some of the world's largest OEMs for nearly 50 years.
Coordonnées de contact
84 Evans Road, 4107, Salisbury, Australie
- 1300 320 338
- hello@egrauto.com
- egrauto.com
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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Got my canopy fitted but they couldn't…
Got my canopy fitted but they couldn't get the remote locking to work. Finally found a broken wire that took 5hrs. On top of that they scratched the crap out of my tub brand new car. Sad for paying top dollar for the canopy. canopy got fitted at Adventure off road slacks Creek.

Réponse de EGR Auto
Service great
Very good service parts all fit well but maybe a handle on rear canopy glass for opening

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The canopy still after having replaced…
The canopy still after having replaced the button 3 times now on the rear window to open it still is a problem, it will not inlock, contacting warranty as suggested was a waste of time. EGR need to update the mechanism so that it will work under all conditions
I will never recommend this product.
To add as per your request, I sent a letter with details which EGR auto would have got Feb this year, I never got a reply.

Réponse de EGR Auto
Exploding back window caught on camera
Like someone a few comments below, my rear window on my canopy exploded on its own. It’s all caught on my security camera which shows nothing around that may have caused this. Was told even though it’s only been installed for just over 12 months it would not be covered by warranty as it might have had a stone chip and if not then it’s just bad luck and must of been from the heat (day in the low 30’s) If it wasn’t caught on camera I wouldn’t believe it myself. So now I’m supposed to pay $880 + for a new back window and just hope I have better luck that it doesn’t explode again. The only positive thing is it didn’t happen 10mins later when my 2 young children walked past through all the glass and cop it in the face. If you live any where even remotely warm avoid this product.

Réponse de EGR Auto
Everest titanium fender flares
Very happy. Fit like a glove. Colour spot on. Would definitely recommend this company. Great correspondence over the phone

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Lost For Words
Lost for words, unfortunately I found the rear window had exploded inside a locked garage. The outside temperatures 32 degrees with inside temperatures potentially 38. Is this a common issue with EGR canopies due to high temperatures on curved glass and if so wouldn’t it be a design fault.

Réponse de EGR Auto
EGR load shield very poor and leaky
Ordered the EGR load shield had it fitted but it really is not worth the money. Had my Ute parked up one evening when it was raining and in the morning the tub was full of water. Spoke to the dealer and the only solution was putting a bit of foam tape on the tub corners. I really regret purchasing this. The only thing it is shielding is people’s eyes from what’s inside.

Réponse de EGR Auto
Helpful from the start
Helpful from the start. Part was ordered and despatched promptly. Considering I’m in Darwin the delivery time was excellent. Great staff great service.

Réponse de EGR Auto
J Brackets for New Ranger
I needed some J brackets for new Ranger - Ford dealer had no stock & no ETA, did a Google Search and found EGR, They had stock, good price and delivery took less than a week!

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When they installed it
When they installed it. It was poorly done tub liner was not cut straight and foam rubber down bottom was in wrong spot would not recommend going there again

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everything went smooth
everything went smooth. I liked the electronic notification process.
Great product too.

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Ordered on line
Ordered on line
Received within the timeline explained
Helpful & easy transaction
Would definetly deal with again

Réponse de EGR Auto
good product
good product, took a little to work through the instructions but got there in the end. looks great

Réponse de EGR Auto
Shame to write this review as the…
Shame to write this review as the product looks very well made however I had fitted as they say it's water tight 99%, more like 50% water pours in, it's cheap maybe for a reason, maybe look at the mountaintop ones as recommended by Ford
2023 Ford Maverick hood protector
Very nice kit took me less than a half an hour to put it on the truck I like this kit better because it uses screws to bolt it on the hood and some of the high end other kits only use double-sided tape that could fail and fall off your truck. Thank you EGR for making a very easy product to install

Réponse de EGR Auto
2024 Ford Everest Platinum Fender Flares
Had painted EGR Fender Flares fitted yesterday by a true master craftsman Josh @ EGR Brisbane. My 4x4 is brand new and it has been covered in $10k of PPF wrap so the degree of difficulty was higher than a normal fender install job. Josh put in an amazing effort and his attention to detail and willingness to go above and beyond to get the best result while keeping me informed and updated as he progressed was reassuring. I 100% recommend EGR to install your products.

Réponse de EGR Auto
Great Bit Of Kit
Was reasonably easy to fit, even for someone with limited DIY skills such as myself. Have driven on some dusty road so and so far it seems to work okay; however, the real test will come when I head off on my trips next year in the mid-west and Goldfields Regions of WA.

Réponse de EGR Auto
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