Electricals Online Avis 

942
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great products and competitive prices! I was fortunate that I was able to purchase large goods, i.e. solar panels and then collect locally to me in Doncaster. Warehouse staff were fantastic, friend... Voir plus

Noté 5 sur 5 étoiles

The Visonic PowerMaster-10 G2 alarm kit was exactly advertised with alarm panel, external wireless alarm box with strobe and sounder, 2 wireless key fobs, a door sensor and three PIR sensors. The... Voir plus

Noté 1 sur 5 étoiles

Avoid Electricals Online – Absolute Nightmare Service! I purchased a Seren electric vehicle charger from Electricals Online, and it arrived faulty out of the box. They asked me to return the unit s... Voir plus

Noté 5 sur 5 étoiles

Bought the Delonghi PinguinoEX100 Air conditioner, a lot cheaper than the big electrical shop and sent next day delivery. Customer service was outstanding, even with me keep asking, when will it c... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste en matériel électrique

Écrit par l'entreprise

Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

942 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 38 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(942)

119 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Added me to their mailing list without…

Added me to their mailing list without consent - have been getting spam from them. not what i signed up for and I definitely opted out. This may not be a big deal to most customers but I definitely view this as a an abuse of how they handle personal data

20 juin 2025
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Hello,

I'm sorry to hear about the issue, please could you get in touch with us to resolve this issue? I can't find any details relating to this as I only have your initials from this review, and we have not received any additional info.

Apologies for any inconvenience caused.

Noté 5 sur 5 étoiles

Fast and efficient.

My veritas alarm stop working I found the fault ordered the part from electrical online for the right price. Delivered next day . Alarm working again in less than 24 hrs . That’s what you call efficiency. Excellent company.

3 juillet 2025
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Thank you for the review! Your feedback is much appreciated, and we're glad to hear that you had such a positive experience. We hope to hear from you again soon.

Noté 4 sur 5 étoiles

Some items were late

Some items were late, it appears someone had forgot to pass my order onto relevant supplier. If I hadn't kept chasing, I might have never received all my items. Did receive apology, and staff very polite and helpful once it was realised what had happened.

25 juin 2025
Logo de Electricals Online

Réponse de Electricals Online

Hello,

Thank you for the review. I'm very sorry about the issue with your order, but I'm glad to hear that it was rectified.

If there is any other way we can help you please do let us know. Thanks again for taking the time out of your day to leave a positive review!

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service. Got 2 central heating thermostat controls for home which were exceptionally well price in comparison with my service provider! In addition I needed them in record time & staff were kind enough to expedite this order quickly despite being pass the cut off time of midday. Very helpful to & product looks and work well. Will definitely be using you guys again!

25 juin 2025
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

That's great to hear, thank you for the kind review! We hope to hear from you again soon!

Noté 5 sur 5 étoiles

Good prices, rapid delivery!

I bought a security system from Electricals Online. It appears that this is a very competitive area as the prices are very similar. However Electricals Online were slightly cheaper for the panel that I wanted. When I placed the order, on a Friday, I selected standard delivery and expected delivery Monday or Tuesday. I was pleasantly surprised when it arrived on Saturday. I haven't powered it up yet but good price and rapid delivery, what's not to like?

20 juin 2025
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Thank you for the positive review, your feedback is much appreciated. We hope the unit works well for you.

Noté 5 sur 5 étoiles

Great experience

Great experience. Order arrived quickly and packaged well.

16 juin 2025
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Thank you!

Noté 5 sur 5 étoiles

Review

Received what I order earlier than expected.

25 juin 2025
Logo de Electricals Online

Réponse de Electricals Online

That's great to hear! Thank you for taking the time out of your day to leave this review.

Noté 5 sur 5 étoiles

Reasonably competitive prices but high…

Reasonably competitive prices but high carriage charge on storage heaters.

24 juin 2025
Logo de Electricals Online

Réponse de Electricals Online

Thank you for the positive review.

Sorry about the high carriage charge, unfortunately we have very high carrier costs for this so we are left with no choice but to charge what we charge.

We hope to hear from you again in future.

Noté 5 sur 5 étoiles

Prices extremely competitive.

Their prices are extremely competitive.
The website search struggles to find an item that you know they have, when previously found via google.
The range on some products is limited; suppose that will expand over time.

Very easy to place an order and delivery was swift too. Payment was great with PayPal as well.

6 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, Greenwood fan fitted straight into old space job done 👍

13 juin 2025
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

That's great to hear! Thank you for taking the time out of your day to leave this review.

Noté 5 sur 5 étoiles

Very fast delivery

Very fast delivery, reasonable prices.

3 juin 2025
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

That's great to hear! Thank you for taking the time out of your day to leave this review.

Noté 5 sur 5 étoiles

All good

Good price and all went to plan. All good.

3 juin 2025
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Thanks for the kind review, we appreciate your feedback.

Noté 5 sur 5 étoiles

Mk sockets

Great communication, excellent prices for quality products. Definitely worth using them again. Thanks

10 juin 2025
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Thanks for the kind review, we appreciate your feedback.

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