Great products and competitive prices! I was fortunate that I was able to purchase large goods, i.e. solar panels and then collect locally to me in Doncaster. Warehouse staff were fantastic, friend... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The Visonic PowerMaster-10 G2 alarm kit was exactly advertised with alarm panel, external wireless alarm box with strobe and sounder, 2 wireless key fobs, a door sensor and three PIR sensors. The... Voir plus
Avoid Electricals Online – Absolute Nightmare Service! I purchased a Seren electric vehicle charger from Electricals Online, and it arrived faulty out of the box. They asked me to return the unit s... Voir plus
Bought the Delonghi PinguinoEX100 Air conditioner, a lot cheaper than the big electrical shop and sent next day delivery. Customer service was outstanding, even with me keep asking, when will it c... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.
Coordonnées de contact
Friars Gate, DN4 5NU, Sheffield, Royaume-Uni
- 01146980583
- hello@electricalsonline.co.uk
- electricalsonline.co.uk
4,4
Excellent
942 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 38 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Electricals Online
Many thanks!
System needs review.
Got the products. However at check out, I specified an alternate shipping address but the system reverted to main. Quite annoyed as it cost me additional to get it collected. Did email the helpline, they said they were on it but sadly didn't manage. Just wish I had been emailed as soon as they knew they could not redivert it.
2 septembre 2025
Avis spontané
My order was promptly dealt with and…
My order was promptly dealt with and delivery of items was made quickly.
20 août 2025
Avis spontané
Réponse de Electricals Online
Great to hear! Thank you for the kind review.
Réponse de Electricals Online
Thank you for the positive feedback, we appreciate your review and hope to hear from you again in future.
Best regards,
Sam - Team EO
prompt and timely delivery
26 août 2025
Réponse de Electricals Online
Thank you for the positive feedback, we appreciate your review and hope to hear from you again in future.
Best regards,
Sam - Team EO
Amazing service
Amazing service, was a bit skeptical as I'd never heard of them before and the product I was buying was so much cheaper with them than anywhere else.
Delivered with DPD, I missed my time slot and Eletric shop rang me to make sure the new delievery time and date was going to be convenient for me and not missed again. We all know any other company stops caring once the product leaves their wearhouse.
Very pleasantly surprised, immediately checked to see if they stocked any other electrical that I'd been considering (unfortunately they don't) but they will definitely be my go to shop for future purchases and ive already started recommending them to family and friends.
7 août 2025
Avis spontané
Réponse de Electricals Online
Hello,
Thank you for taking the time out of your day to leave this kind review, we appreciate the feedback and are really happy to hear that you had such a good experience with us!
Thank you for recommending us to family and friends, the support is much appreciated.
Best regards,
Sam - Team EO
Absolutely fantastic retailer
Absolutely fantastic customer service great communication from start to finish will definitely be using again for my next electrical purchase well done to all at electricals online
22 août 2025
Avis spontané
Réponse de Electricals Online
Hello,
Many thanks for the kind review, we are pleased to hear that you are happy with our service and look forward to doing business with you again in future.
Best regards,
Sam - Team EO
Ease of ordering items.
Very easy to order items and followed by quick trackable delivery of your items makes ordering online simple and stress less.
15 août 2025
Avis spontané
Réponse de Electricals Online
Thank you for the positive feedback, we appreciate your review and hope to hear from you again in future.
Best regards,
Sam - Team EO
Good price and delivery promises were…
Good price and delivery promises were kept
I would not hesitate to deal with again
12 août 2025
Avis spontané
Réponse de Electricals Online
Thank you for the positive review, we hope to hear from you again in future.
Very good service
Very good service - Products delivered promptly - Well packaged - AAAAAAAA
14 août 2025
Avis spontané
Réponse de Electricals Online
Thank you for the positive review!
Very good service all round
Very good service all round. Great company and would look to use them again in future.
18 août 2025
Avis spontané
Réponse de Electricals Online
Thank you for the positive review, we would love to hear from you again in future.
Excellent service and arrived very…
Excellent service and arrived very quickly for the lighting installation
15 août 2025
Avis spontané
Réponse de Electricals Online
Thank you for the positive review!
Réponse de Electricals Online
Many thanks for the review, we appreciate your positive feedback and hope to do business again in future.
Best regards,
Sam - Team EO
Réponse de Electricals Online
Thank you for the positive review!
Next day and free deliver, what a service.
When I was ordering my 2 wall heaters, it said next day and free delivery. I ordered it on the Monday afternoon and I didn’t pay delivery and it arrived on Tuesday afternoon. I was delighted.
The wall heaters were cheaper than I expected as well.
29 juillet 2025
Avis spontané
Réponse de Electricals Online
Many thanks for the kind review, we're glad to hear that we provided a good price and service. If we can help you with anything else in future please get in touch, we will be happy to help.
Best regards,
Sam - Team EO
The website is a scam
The website is a scam. Ordered £100's of pounds if goods which have not arrived. The telephone number does not connect and all emails have gone unanswered. The so called courier they use also has no contact details either. DO NOT USE.
11 juillet 2025
Avis spontané
Réponse de Electricals Online
Hello,
I'm sorry to hear about the issue with your order, please could you get in touch with us to resolve this issue? I can't find any orders relating to this as I only have your first name from this review, and we have not received any additional info.
Apologies for any inconvenience caused.
Ordering process simple to navigate
Ordering process simple to navigate, regular delivery updates and delivered on time.
25 juillet 2025
Réponse de Electricals Online
Thank you for the kind feedback.
Réponse de Electricals Online
Thank you for the positive review.
Great service and fast delivery!
1 juillet 2025
Avis spontané
Réponse de Electricals Online
Thank you for the positive review!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.