Elite Ambient Interiors Avis 

276
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Avoid at all costs. Delivered dining set at 10pm. Opened it to have a look was cheap so sent them email and whatsapp dont want it. They now want £240 collection and a 20% restocking fee. Which is just... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I couldn’t be more happier with my experience! I ordered a sofa, dining table and coffee table and I’m very pleased with the service I received. Communication was particularly amazing, and they were... Voir plus

Noté 5 sur 5 étoiles

These guys we're brilliant from choosing the right table and chairs to delivering the fantastic marble table with chairs and bench seat . I selected the wrong size for the bench they spotted it call... Voir plus

Noté 5 sur 5 étoiles

Ordered a dining table and chairs, changed my selection several times. Company was very supportive. The table is solid marble very heavy and the chairs are well made and designed. They look elegant. A... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles

Écrit par l'entreprise

We specialize in premium-quality Dining Sets, Sofas, Mirrors, Beds, and Mattresses, offering exquisite designs that blend comfort with elegance.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

276 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(276)

74 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Table and chairs

What an amazing compan, beautiful table and chairs good quality, delivery was amazing ordered it then 3 days later received it on top of that they contacted me prior to let me know when it would be and after making sure everything was ok, great customer service great delivery and great product.

25 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Experience with this Company.

Great Experience with this Company, ordered table and chairs of which arrived very promptly, staff are Brilliant to deal with. Excellent product to assemble ,so easy.Very happy with table and chairs great quality, Will use this Company again 100%. Many thanks.
Colin Delamare.

2 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

After been let down from another…

After been let down from another company ordered dining set with Elite ambient interiors they made sure that they would deliver within the week, I am so happy they delivered after three days and they had assembled it also they were amazing. I had the most immaculate dining table and chairs the quality of dining set is beyond expectations love My dining set . Great communication they kept me informed about the delivery. Definitely 💯 would highly recommend buying from this company.

20 février 2025
Noté 5 sur 5 étoiles

Purchased five days ago dinning set…

Purchased five days ago dinning set with bench it was absolutely stunning quality was of high standard the delivery service with assembling went smoothly truly professional.
I will highly recommend anyone who wanted to buy dinning set to buy from this company

20 février 2025
Noté 5 sur 5 étoiles

Excellent Furniture Quality & Service

It was my first time to order from this company but they give me excellent amazing and hassle free experience for buying from them.
Quality of product is very high and Good.
Delivery was very Fast. Delivery was done according my instructions because I told them to deliver me late afternoon and they delivered me that time.
Definitely I will use this company again if I have to add sofas and Dining table or any Home decor items for my home.
Great Customer Services provided.
Highly recommended to use company website to order.

20 février 2025
Noté 4 sur 5 étoiles

Ordered a marble side table and when…

Update:

I would like to update my review. Since i have been contacted and new part sent out issue all rectified and correspondence whilst new part sent out has been great. Initial issue was the part wasn't in stock and unfortunately I was a little late in finding this out which is the reason for the initial review

9 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

I recently bought a dining table with 4…

I recently bought a dining table with 4 chairs.

Ashley gave us an amazing deal plus the service was quick also he helped us the assembly.

I will be getting my sofa from him and also going to refer him to my friend and family.

13 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Fraud team

In reply to the previous message. You are a big liar and fraud. I have all the evidence with me.

7 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Cowboys!

Do not buy from these guys they will take your money then when you return the chairs and provide them with proof of delivery from DHL they pretend they don’t have them, complete cowboys!!!

And they keep pretending that they don’t have the goods, yet the goods were delivered to the exact shop and address they provided me with, so DHL took an image of the shop they delivered the goods to and it matched exactly the image the seller had provided, so the lies they tell just get worse and worse, DONT BUY FROM THEM!!!!

Have now started a civil law suit to get the money back, as all the proof is there to say they have the goods!

9 janvier 2025
Avis spontané
Logo de Elite Ambient Interiors

Réponse de Elite Ambient Interiors

Thank your for your feedback
You had place the order of 3 Chelmsford Gold Chairs which we had delivered you and after 3 days later you contact us and told I wanted to return the chair because I thought I ordered 6. we sent you screenshots of confirmation that you only ordered 3 chair then you accept sorry it was my fault and can I return the chair we said okay we will pick up the chair and issue the refund. But you said no you will arrange the return and send to our address but we never received the chair the DHL tracking which you provided they not delivered to us they delivered something else to Middleton. That is the reason we had not issue the refund we are happy to issue the refund once we receive the chair. Or if you want us to pick up from you we can but I am really sorry how can we issue the refund when we had not received the chairs back.
If you need any help please contact us
info@eliteambientinteriors.co.uk
Thank you

Noté 5 sur 5 étoiles

Amazing!

The delivery took 25 days! But i am very happy with the product! They even gave me an additional discount ! Amazing company, buy with confidence.

4 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Wrong delivery date told it was going…

Wrong delivery date told it was going to be on a Saturday. The started blaming delivery company. The table and chairs turn up on a Monday and bolts are missing from leg table they start blaming other people again. They were only speaking to guys that were trying to build the table. The delivery gentlemen told me this happened lots before. They then posted me the leg bolts and try to send one guy to build it up and told me I had to help. I have also promised a small £80 refund and now they are ignoring me. Please please do not buy from this company they service quality is shocking

4 décembre 2024
Logo de Elite Ambient Interiors

Réponse de Elite Ambient Interiors

Thank you for your feedback
You placed the order for table and 8 chair
And we booked delivery with courier and they confirmed us the delivery day and we informed you and they informed you as well. They had called you 2 days before delivery and said delivery coming Monday instead of Saturday. And we got call from you and informed us why my delivery date had been change we checked with courier and called you back and said they gave wrong day by mistake but definitely they delivered you on Monday and offered you free assembly and give you refund back for assembly which you said I am happy to wait. Monday when they went to deliver we received call from you and you told us bolt was missing and we checked with courier driver they confirm us yes bolts are missing but they had assembled your chair. we apologize to you and said we post the bolts today and next day you will receive and give you tracking number but you said I want my dining table to be assembled next day we said you have to wait for the courier to come to your area and they will do the assembly but you said no I want next day and we said okay we find someone local in your area and contact you back. We did found someone and book with them assembly but they were not available they said they can come next day and do the assembly but you said no I want my assembly to be done today. We contact them back and request them do today which they agreed but ask for more money we called you back and informed you if you want to do yourself we can give you. More discount but if they come and do same day they asking more money which we can’t pay please wait till tomorrow and you said the discount which you offered me don’t give me back £80 but get it sorted and make sure assembly is done today. They came and assembled your table same day which we sent you pictures also and you confirmed with us . But after three day you contact us and start asking about the £80 refund which we had said you said to us pay the discount towards the assembly if they can do today I don’t need £80 back which we said sorry we can’t give you £80 back and you said you will give bad review on trust pilot .
If you want to discuss further please feel free to contact us info@eliteambientinteriors.co.uk
Thank you

Noté 1 sur 5 étoiles

Terrible service

I ordered a set of 4 chairs, I asked to reschedule the first delivery date given as I wasn't home. They agreed on the new date, I heard nothing on the day so reached out, they replied in afternoon saying they couldn't find the item in the warehouse. They then tried to place blame on me as I couldn't make the first delivery date, so basically they took my money and then said the items were in stock but not now due to the delivey date change, so they sold them to someone else? They never replied to that when I questioned them. I've had my refund, but wasted my own time for no reason as they clearly didn't plan to deliver the items on the day anyway. Would not recommend, look elsewhere

17 décembre 2024
Avis spontané
Logo de Elite Ambient Interiors

Réponse de Elite Ambient Interiors

Thank you for your feedback
We had received your order on 7th December Saturday and contacted you 9th December that we going to post your chair you will get next day and you replied back and said book 17th December we said okay we can book but we can’t promise about the stock as we are busy the item can go out of stock any time you said it’s okay if you have in stock please post me which we said okay but unfortunately we sold out and informed you on 16th and issue the refund.
Thank you

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