Chris and Tracey always been so happy to chat and help me with any issues or concerns. Always very welcoming , lovely lovely selection of Koi for all types of keeper and supporting product range excel... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
As always the service that Chris provides is excellent. His fish are very high quality Japanese koi, and every koi that I've purchased have grown into lovely looking fish. If you want high quality ser... Voir plus
I would recommend to anyone to buy from Elite Koi. Super friendly the quality of the koi is outstanding, we were due our koi to be delivered but due to a leak in our pond and it taking a little long... Voir plus
Service as always is excellent, easy to speak with and any questions are answered, also a vast array of stock, not just Japanese Koi, anything you would need, the fish are a big added bonus!!
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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…great item
very good price and communication the item was exactly what i wanted and the delivery was a lot quicker than i expected i would use company again in the future
I happy with the service and the…
I happy with the service and the product I got from them
Highly Recommended
I cannot recommend Elite Koi & Ponds highly enough. In all my dealings with the Elite team everyone has always gone above and beyond and exceeded expectations.
I have purchased a number of koi from Chris and Tracey, either from the Saturday auction or directly by phone and website.
The quality of the fish is excellent.
Elite Koi & Ponds are passionate about their customer service and have built a strong community of koi enthusiasts.
Highly recommended.
Always a friendly welcome & great…
Always friendly & welcoming with great advice, been shopping at Elite Koi since the beginning & it’s amazing to see the transition from then to now.
Even though the pump I wanted was out…
Even though the pump I wanted was out of stock, they went out there way to gat one in for me, at a great price. Thank you.
Perfect service fast response and even…
Perfect service fast response and even quicker delivery 😊👍
As always Brilliant service and Koi
Great service and super quick delivery.
If a problem pops up the answers will…
If a problem pops up the answers will mostly be solved by calling Elite Koi they have a wealth of experience and knowledge
Very helpful and friendly staff
Very helpful and friendly staff. I travelled about 3 hours and was made very welcome
That's why they are called elite
Friendly, honest, experienced always welcoming. They have everything you need, quality products and lovely livestock wouldn't go anywhere else
Outstanding Customer Service
The customer care and knowledge from Chris and Tracey was excellent. I travelled 290 miles from Scotland and they went out of their way to ensure an excellent visit to their shop. Highly recommended. Excellent selection of great value Japanese koi and dry goods.
Good service and products
Chris and the team very helpful and patient . Helped me sort my pipework offer a great range of products and are happy to chat through pond issues and challenges .
very helpful.
lovely people to talk to , very helpful, has some
nice fish, would recommend them everytime.
Thank you.

Réponse de Elite Koi
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