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Lisez les avis des autres

Noté 1 sur 5 étoiles

The EPC carried out must have been done in the dark, blindfolded and from the office as the rating given was made up of assumed ratings, the house was full of damp and mold and the floor collapsed and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just finished the DEA week long classroom course led by Denise and found it all round outstanding. Denise really knows her stuff, is very patient and helped us through the process. The two days of act... Voir plus

Noté 5 sur 5 étoiles

Fantastic service!!! EVERYONE in the non domestic team are efficient, professional, and very helpful with their depth of knowledge. When you are in the middle of an assessment or on site, you get... Voir plus

Noté 5 sur 5 étoiles

​I just spent a great day training with Elmhurst on their Damp and Mould Assessor course. If you’re in the industry, you know how critical this topic is right now, and Elmhurst really delivered. ​Th... Voir plus

À propos de l'entreprise

  1. Centre d'entraînement

Écrit par l'entreprise

Elmhurst is the UK's largest training and accreditation scheme for EPC and Retrofit professionals. We DO NOT directly provide EPC assessment or retrofit services, but do support those that do through, technical support, training, software and auditing. ~ If you have a complaint regarding an EPC or assessment, we recommend contacting the assessor in the first instance. If no resolution can be found, please do get in touch with us, and we will independently review and investigate the matter.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

133 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 46 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 1 sur 5 étoiles

Absolute rubbish

The EPC carried out must have been done in the dark, blindfolded and from the office as the rating given was made up of assumed ratings, the house was full of damp and mold and the floor collapsed and the roof leaked. The heating had to be on 24/7 or the windows would freeze on the inside, snow melted quickly off the assumed insulated roof. If you have an EPC with this lot I would suggest you take it with a pinch of salt. VERY VERY DISAPPOINTING service

1 octobre 2025
Avis spontané
Logo de Elmhurst Energy

Réponse : Elmhurst Energy

Thank you for sharing your experience with us and we are sorry to hear about the issues you have encountered.

We would like to clarify that Elmhurst Energy does not directly conduct Energy Performance Certificate (EPC) assessments. These assessments are carried out by accredited members, who complete work independently. Elmhurst provides them with support, training, and software to ensure they can perform their duties effectively.

If you have concerns about an EPC assessment or assessor, we recommend contacting the assessor directly, in the first instance. If your issue is not resolved we suggest then following our official complaints procedure which can be found on our website. This includes completing an online form with all the details of your complaint so we can investigate this further.

We understand your frustration and are committed to ensuring that all assessments are conducted fairly and accurately. Thank you for bringing this matter to our attention.

Noté 5 sur 5 étoiles

Elmhurst Experts

Fantastic service!!! EVERYONE in the non domestic team are efficient, professional, and very helpful with their depth of knowledge.
When you are in the middle of an assessment or on site, you get through quickly and receive the answers you require.

Well done!! keep it up

2 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent rdsap software – reliable and easy to use

I’ve been using Elmhurst for my EPC service and I’m very happy with the overall experience. The software is straightforward, reliable, and works exactly as expected. Creating EPC certificates is quick and efficient, which really helps streamline my workflow.

The system is user-friendly and doesn’t feel complicated, even when handling multiple reports. Everything runs smoothly, and I haven’t experienced any major issues. It’s clear that the platform is designed with assessors in mind.

Overall, it’s a great tool for anyone working in EPC services. I would definitely recommend Elmhurst to others looking for dependable and efficient software.

29 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Professional

Professional, helpful, experienced .
Training is topnotch.
Always looking to improve.

30 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Damp and Mould Assessor course with Bradley Ray

​I just spent a great day training with Elmhurst on their Damp and Mould Assessor course. If you’re in the industry, you know how critical this topic is right now, and Elmhurst really delivered.
​The session led by Bradley Ray was incredibly informational and packed with practical takeaways. It’s one thing to see a defect, but another to truly understand the building science behind why it’s happening. I’m walking away feeling much more equipped to provide high-quality assessments and help improve property conditions for tenants.
​Highly recommended for anyone looking to sharpen their diagnostic skills!

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Just finished the DEA week long…

Just finished the DEA week long classroom course led by Denise and found it all round outstanding. Denise really knows her stuff, is very patient and helped us through the process. The two days of actual site visits really rounded off our knowledge into practice. Couldn’t recommend this course more and Elmhurst..

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I have completed several courses over…

I have completed several courses over the years with Elmhurst Energy and the delivery, quality, support and content of every course is second to none!

Very happy with training overall, will definitely be using again in the future

Most recent training courses have been the air tightness and background ventilation course to which the instructor was absolutely excellent, the other is the heat loss assessor course which is very helpful when in comes to conducting heat loss calculations

26 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Level 3 Domestic Assessor

Having just completed the level 3 Domestic assessor course i found it challenging but also very engaging and enjoyable. The colleagues at Elmhurst, particularly the Assessors were excellent in supporting, guiding and explaining the process, especially around the APP and how it works. I can thoroughly recommend this course.

13 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Would reccomend

The course tutors were very helpful and the learning software was easy to navigate and use. Feedback from assessors was clear and constructive and helped develop my understadning.

11 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent CPD training from Elmhurst…

Excellent CPD training from Elmhurst Energy. The on-demand courses were very clear and easy to follow, which made it convenient to complete alongside my work as a SAP and EPC energy assessor. The videos explained the topics well and the quizzes reinforced the learning. Elmhurst continue to provide great support and resources for assessors in the industry. Highly recommended.
OCEA Iftikhar Ahmed

27 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Had a very interesting and informative…

Had a very interesting and informative weeks training. It was a lot to take in and learn however the instructor Malcolm was very knowledgeable and also very patient which was probably needed as I'm sure we weren't the easiest group to train! All in all a great training course provided by Elmhurst I feel almost ready to go..
Thank you Malcolm :)

20 février 2026
Avis spontané

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