Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I'm thrilled to share my positive experience with EMS. The sales person was very friendly and knowledgeable, their installation engineer went above and beyond to address my concerns promptly. Thanks t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Well what can I say apart from what a fab company EMS really are, Keith and Dave were honestly the best, friendly, helpful, professional, happy chaps, and an absolute credit to EMS, I honestly could n... Voir plus

Noté 5 sur 5 étoiles

We definitely made the right choice in choosing EMS Lifts to install our stairlift. They were exceptional from start to finish. After service is second to none whether during or after office hours. Al... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic customer service, from survey to fitting and aftercare. Had a few companies quote but EMS were the most helpful by far. Super staff, knowledgeable and friendly. Needed a call back due to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité

Écrit par l'entreprise

EMS Lifts has been a trusted and experienced provider of stairlifts, through-floor lifts, step lifts, home lifts, and ramps since the 1980s, helping people regain their independence and improve their quality of life. At EMS Lifts, we promise exceptional customer service and expert advice to simplify your purchase of stairlifts or lifting equipment. Our unbiased advisors provide guidance on a wide range of products to help you make an informed decision. Our commitment to unparalleled customer service includes round-the-clock coverage 365 days a year with same-day emergency response times, and highly skilled engineers available 24/7 to provide impeccable service to satisfied private customers and organisations. Trust EMS Lifts for outstanding service, backed by the UK's largest showroom of working lifts.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

72 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

Responding to through floor lift breakdown

We have a through floor lift, last Saturday the lift faulted, we called EMS’s 24 hr call out, an engineer arrived promptly, he was an absolute credit to your company- he was very sympathetic about the situation, he was very cheerful and managed to solve the issue with the minimum of fuss

2 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Writing this review to save people the…

Writing this review to save people the hassle my Mum has had with this company. Have to have engineers out regularly to repair it. Communication with this company and amongst there selfs is terrible. Honestly folks please find yourself another stairlift company other than this 1.

1 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Ems lifts

Had Warren the electrician come today to sort electrics ready for stair lift insulation tomorrow. He was absolutely lovely, talked me through what he was doing and was very respectful of my home. If the insulation goes as well as today I will be extremely happy.

15 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Repair Stairlift

Dan was a great help and he fixed the stairlift quickly - he said when he came in that it would take half an hour and he was right. Dan is very good at his job, is always chatty and smiley. He put a new interface in and now it works brilliantly. Thank you Dan.

13 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Very Highly recommended

Well what can I say apart from what a fab company EMS really are, Keith and Dave were honestly the best, friendly, helpful, professional, happy chaps, and an absolute credit to EMS, I honestly could not have wished for a better service. So if you want a stairlift fitted then look no further than these guys. 5 +++++.

9 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Denzil attended promptly

Denzil attended promptly, and quickly, but thoroughly, diagnosed the problem. With batteries changed stair lift working. Efficient and courteous. THANK YOU.

17 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

EMS Stairlift fault

EMS were called to attend to a fault with a stairlift. Dan attended within a couple of hours, diagnosed the problem and repaired the fault. He was courteous, friendly and patient with my elderly relative. Excellent service from EMS and Dan.

3 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service by everyone

Excellent service by everyone from the sales team to the electrician and fitter. Was told stairlift would be installed within 4 to 5 hours it was completed within 2. One very happy customer. Was left a guide (after being given a demonstration) and can confidently use it to be able get up my stairs again. Thanks to everyone I now have more time to myself without falling down the stairs

4 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Denzel

Denzel
He's always smiling and friendly professional at what he dose he listens and sorts the problem out if possible I would highly recommend him to anyone and have him back if any other problems come up

26 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Denzel what a pleasant man

Denzel what a pleasant man. I was so worried. The only other way to my bedroom is up a very steep narrow staircase.
Denzel arrived with is tools and his knowledge and repaired my lovely 17 year old lift. I am in heaven. I can now put all my ironing away.
I cannot thank all your staff + the office for helping me live a better life
Mabel Hammett

19 septembre 2025
Avis spontané

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