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Lisez les avis des autres

Noté 5 sur 5 étoiles

Dan from EMS who installed the stairlift for me was incredibly kind, helpful, and professional throughout the entire installation. He took the time to explain everything clearly, answered all of my qu... Voir plus

Noté 5 sur 5 étoiles

Dan came today and fitted our stairlift. He was extremely friendly , pleasent and after fitting went through the whole operation in a precise and caring manner taking us slowly through the whole opera... Voir plus

Noté 5 sur 5 étoiles

I'm thrilled to share my positive experience with EMS. The sales person was very friendly and knowledgeable, their installation engineer went above and beyond to address my concerns promptly. Thanks t... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

It was a tricky job, but the engineer persevered and got it sorted for me. It was an emergency call put following the breakdown at the weekend. I phoned them to report it this morning to find that t... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité

Écrit par l'entreprise

EMS Lifts has been a trusted and experienced provider of stairlifts, through-floor lifts, step lifts, home lifts, and ramps since the 1980s, helping people regain their independence and improve their quality of life. At EMS Lifts, we promise exceptional customer service and expert advice to simplify your purchase of stairlifts or lifting equipment. Our unbiased advisors provide guidance on a wide range of products to help you make an informed decision. Our commitment to unparalleled customer service includes round-the-clock coverage 365 days a year with same-day emergency response times, and highly skilled engineers available 24/7 to provide impeccable service to satisfied private customers and organisations. Trust EMS Lifts for outstanding service, backed by the UK's largest showroom of working lifts.


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4,6

Excellent

TrustScore 4.5 sur 5

75 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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4,6

Tous les avis

(75)

33 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

New stair lift.

We had a stair lift fitted last week for my mum, the whole experience from the first phone call to fitting went very smoothly and all the staff were very friendly and efficient, my mum is very happy with her new stair lift.
I would recommend EMS, also nice to use a local company.

17 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant Stairlift!

I recently had a stairlift installed by EMS Lifts. This has been a gamechanger for me. I have a lovely sleek lift that operates smoothly and I could not be happier. The engineer who came to install the lift was professional and left absolutely no mess. I want to say a big thank you to EMS Lifts you have changed my life for the better. I would recommend you without hesitation! Five well deserved stars!⭐️⭐️⭐️⭐️⭐️

18 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Selfish employees

It’s a shame a company with good reviews can’t employ people who represent good values. A completely selfish, self centred employee drove the wrong way down a one-way car parking lane to park in a parent and child space, the only remaining parent and child space, without any child in sight. He blocked other oncoming cars and then parked to do his Tesco shop. Embarrassing for him in a work van, but representative of his clear selfish and arrogant persona. Not someone I’d one to employ and incredibly selfish of him to take a space from new parents who need the room to get their baby out the car. May seem like a small deal, but there was absolutely no need with other spaces available, yet this idiot can’t see past the end of his own, self-centred nose.

23 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

What an excellent service from EMS…

What an excellent service from EMS Lifts. They went above and beyond to make sure my father wasnt without a stairlift after his old one broke down (was over 25 years old). We visited the showroom and my father was able to try before he brought. Which was great .Matthew was very caring,professional and friendly and made sure the lift we had chosen met my father's needs.
All the staff In the showroom were so polite and friendly.
They fitted the new stairlift very quickly.the engineer that fitted the lift (John) was so helpful. Polite and caring. He took he time to explain to my father how the lift worked and made sure my father tried it whilst he was still there.
Can't recommend this company enough .
Thank you again to all at EMS Lifts.

8 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Happy customer

What a fantastic and efficient job the team did installing an outdoor ramp at my mothers house. Steve and Oscar worked tirelessly in the rain to complete the job and allow my mother access to the outside world again. Nothing was too much for them and they were prepared to go the extra mile to make sure it was completed to perfection. Thank you boys for your efforts.

25 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Installation

This company have been fantastic. Connor carried out my survey with precision and accuracy, which was quite difficult as I have a very narrow Victorian staircase. He was friendly and knowledgeable and I have finished up with a great stairlift. The installation of the stairlift was carried out by Jordan and I’m very happy with the way it fits the stairs and carries me up and down. He has done a brilliant job and it looks good too, he explained everything and made sure I have all the information I need to operate it properly. I would definitely recommend this company and their brilliant engineers, thank you.

13 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

We have worked with EMS for 20 years

We have worked with EMS for 20 years. EMS provides excellent service and professionalism. They are dedicated to customer satisfaction and have been a reliable partner. Their ability to adapt to market demands while maintaining their core values is commendable.

26 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

EMS lifts have been fantastic from…

EMS lifts have been fantastic from start to finish, offering us a versatile solution for our Mobile Simulator trailer to allow it to be accessible to all. Steve was great talking us through the product and helping us decide if it was for us. Christine is always on hand to sort out deliveries and co-ordinate things. The team who delivered our lift for hire to trial and our new lift, the engineers Jack F and Jack G are always on time, extremely polite and knowledgeable. Any issues and there is a help line which is answered swiftly with expert help to hand.
Thank you all for a wonderful service and product that has been tried and tested with our flying scholars for the disabled last weekend at the Royal International Air Tattoo at Fairford to great approval all round.

24 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

The survey was done by an expert who…

The survey was done by an expert who was able to give sound advice and provide an excellent quotation. Unfortunately our sponsor pulled out so we were unable to install the TFL but if we ever were able to do so in the future, EMS Lifts would definitely be getting the work.

15 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

RELIABLE, EFFICIENT, FRIENDLY SERVICE

Billy arrived early and kept his head down. Stairlift was installed and ready to go within a few hours.

He was friendly, hardworking, and very considerate of my mum, for whom the stairlift was installed.

A word for Connor who conducted the original evaluation and Chris, who put in the electrics.

Mum is delighted with service. Cannot praise company highly enough. Recommended! AAA+++

26 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Great company to get in touch with.

Although we was not in a position to proceed with the quote provided, the service received from the initial contact to the site survey was excellent. Connor who arrived to carry out the survey, made my mum feel at ease and was very polite. Should we ever be in a position to require a stairlift of the quality that was recommended, would have no problems in contacting this company.

18 juin 2024
Avis spontané
Logo de EMS Lifts Ltd

Réponse de EMS Lifts Ltd

Thanks so much for your feedback Graham

Noté 5 sur 5 étoiles

My stairlift was fitted over a week ago…

My stairlift was fitted over a week ago by Billy who was very professional and diligent in his work. The stair lift has provided me with independence travelling up and down the stairs. I would highly recommend using this company for any stair lift needs.

4 juin 2024
Avis spontané
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Réponse de EMS Lifts Ltd

Thanks so much Sarah, really appreciate your feedback and so glad to hear you've had a positive experience

Noté 5 sur 5 étoiles

George was so helpful

George was so helpful and had great knowledge when we visited him at the show room. He was able to assist us easily and took care in getting to know our needs and what we required. Couldnt recommend them enough!
Thanks Pearl and Yvonne

7 juin 2024
Avis spontané
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Réponse de EMS Lifts Ltd

Thanks so much for your feedback Pearl and Yvonne, we'll make sure to pass it on to George!

Noté 5 sur 5 étoiles

Denzel

Denzel, their service engineer was very thorough, competent and engaging.

4 juin 2024
Avis spontané
Logo de EMS Lifts Ltd

Réponse de EMS Lifts Ltd

Thanks so much for your review, we'll pass on your feedback to Denzel!

Noté 5 sur 5 étoiles

EMS helped us choose our stairlift

After researching the various stairlift companies we became confused with what was on offer and which product was the best to suit our stair configuration.
We then contracted EMS who came to our rescue. They gave us an independent assessment and provided various options specifically to suit our staircase. Then the salesman kindly made several further visits to answer our queries. After that we were able choose and order a stairlift. The installation engineer was extremely helpful and it only took a short time to install. We were then given full instructions and a demonstration on its use. With the assistance from EMS we are pleased to say we are very happy with our stair lift and how neat it looks.
Full marks EMS for their help and we would highly recommend them.
D. Cannell Hertford

6 juin 2024
Avis spontané
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Réponse de EMS Lifts Ltd

Thanks for your wonderful review Carol - so glad to hear about your positive experience!

Noté 5 sur 5 étoiles

We definitely made the right choice in…

We definitely made the right choice in choosing EMS Lifts to install our stairlift. They were exceptional from start to finish. After service is second to none whether during or after office hours. All their representatives have been very polite and explain everything in easy language. Our lift keeps us independent, such a bonus.

13 février 2024
Avis spontané
Logo de EMS Lifts Ltd

Réponse de EMS Lifts Ltd

Thanks so much for your 5* review!

Noté 5 sur 5 étoiles

EMS Lifts I would like to give a big…

EMS Lifts I would like to give a big shout out to everyone at the team...Especially George what an absolute asset he is to the company. From the moment he visited the property to give his views what would work for us as a family, his advice along with his suggestions and solutions fitting a through floor lift for my son with DMD. He put my mind at rest knowing we could accomplish the perfect end result. It was great having him on board helping every step of the way. A 100% communication from George also went along way and it goes without saying my son Jay is over the moon too, finally getting his life back on track with the use of a through floor lift using his power wheelchair. Keep up the good work George you’re amazing as too are the team you work along side with. Since moving into the property May 3rd life for Jay has changed bringing smiles and independence.

Thank you Tina & Jay.

3 mai 2024
Avis spontané
Logo de EMS Lifts Ltd

Réponse de EMS Lifts Ltd

Thanks so much for your wonderful review - we're so pleased to hear about your positive experience! We will pass on your lovely feedback to George.

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