We bought this bed in June. Both our remote controls have stopped working. It has been 10 days since the second one stopped working and I contacted Eshine explaining to them I have a spinal cord injur... Voir plus
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I purchased four of them, one then two more and then a third, when they work they are great, the last one I got was defective, the company is not responsive at all, nothing. They claim there is a war... Voir plus
I have been trying to reach your company by phone and email. No respond I bought a Farmhouse Ceiling fan but when I put the fan on it goes backward for a couple of seconds then it goes the other way.... Voir plus
I purchased EShine under cabinet lighting. When the final configuration was complete longer connecting wires were needed. Just as soon as I placed my order directly with EShine I realized I needed... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
EShine offers top quality LED lighting kits for Kitchen, Pantry, Garage, Closet, Workshop, Under Cabinet and more!
Coordonnées de contact
11310 S Orange Blossom Trail Ste 215, 32837, Orlando, Etats-Unis
- +18885800080
- eshinestore.com
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Eshine "SHINES"
The online experience was very easy and the Eshine LED lighting kit was exactly what I needed. Almost went with more expensive hardwired fixtures that would've required an electrician to install. This was the much better way to go. Thank you Eshine.
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This place knows customer service…
This place knows what customer service is.
I had a technical issue with my purchase and it was taken care of immediately.
I’ll be using more of this company’s products in my home!
EShine optimized my order
After reading the information on Eshine's website, I still lacked the confidence to order. Eshine's customer service told me what I would need to order and even provided clear diagrams to help me understand.
I was curious why Eshine specified the female-female splitters. It turns out that Eshine was saving me money. I had not taken into account all the parts that already come with the lights. So, I would have ordered parts that I did not need.
The lights proved quick and easy to install. Everything works great. And I have all the light I need. If I decide that I want more light, adding more lights to what I have is easy. I can just stick and plug in to what I have.
No HASSLE... purchase, delivery issue,refund
Made a purchase, didn't receive it any delivery updates or delivered status.
Was promptly and kindly issued a refund.
Definitely recommended and will definitely purchase from eshine again. Trustworthy and efficient, what more can you ask for.
Thanks again
Quick helpful responses
Made my wife so happy
Made my wife so happy. Ordered under counter dimmable lights. Arrived on time. Quality is great and so easy to install. The lights really make room more updated. Did I say made my wife so happy
After going through a lot of research…
After going through a lot of research on available under cabinet lighting systems, I ordered the eShine light strips. I really liked the option to turn the light on/off by waving the hand under it and to change light intensity by simply holding a hand under it for few seconds. Initially, by my own fault, I connected the power connection to the wrong end of the light, and naturally the light did not work. I emailed the customer service late at night and expected to receive a reply the next day at best. To my surprise, I received a reply email within a few minutes with detailed proper measure to correct the malfunction. I followed the simple instructions, and wow the light started working just fine. I want everyone to know that this light has the best design and functionality in the under-cabin lighting category and the customer service is great beyond expectation. Thank you eShine! You really shin in this business. Regards, KF California
My ordered item was stolen during…
My ordered item was stolen during delivery transport. I called eshine and chatted with consultant named Paul. He requested to upload a picture of the package and immediately issued a replacement. What great customer service from eshine!
Very quick response tp my request
Very quick response tp my request, and extremely courteous.
Great customer service!
One of the 12" sensor lights I ordered was defective. Working with Paul in the service team, he quickly sent out a replacement. Couldn't be happier with my EShine lights, which work wonderfully under my kitchen cabinets. Very satisfied with my order and the professional service received.
Love the product and love the service.
Light is exceptional
I thought I had purchased a defective light. I would plug in the light to only have it come on constantly and not be motion controlled. I had it plugged into the wrong end. Once Paul suggested I plug in the other end it works perfectly. Customer service is above and beyond as the response times were prompt and thorough. I was and am excited to have a working light. Lesson learned - read the instructions.
Thanks, EShine!
I purchased the 12 pack puck lights and…
I purchased the 12 pack puck lights and they are fantastic. They light up my shelving unit beautifully and the motion sensor makes it easy to turn on and dim. Price point is spot on. Customer service is A+. I will purchase again when I need more under cab lighting.
Great Customer Service!
I purchase an LED light from Eshine through Amazon and I had a problem with it not staying on. I worked with Paul at Eshine directly on it. He replied to my emails very promptly and after asking me a few questions, decided to send be a replacement light. He was knowledgeable and professional. I'm very satisfied with Eshine's customer service and would recommend them to anyone.
I chatted with David and he answered…
I chatted with David and he answered every single question I had and helped me build the exact system I want.
Awesome product. Awesome service.
I purchased the 3-light 12" strip with IR control. Beautiful, sleek, easy to install. Loved it so much I bought another. This one, I had my cabinet maker install in a custom room divider. The IR didn't work. So I contacted EShine (they have online chat so that was quick and easy) and they suggested several things to check. My cabinet guy installed it backwards. Quick fix and all is perfect!! Thanks EShine. Awesome product. Awesome service.
Just moved into a new house!
Just moved into a new house and it had no under cabinet lighting. I laid out my project but wasn't entirely sure of all the needed components. I sent an email to Eshine and Paul on the customer service team replied very quickly. Paul suggested that I send him a project sketch with my needs so he could review it. Paul looked at my bill of material and guided my purchases with his knowledge of what each kit contained. The next day later I placed my reasonably priced order and now wait anxiously for the "free" delivery. Thanks to Paul and Eshine for a great experience.
Great customer service!
I purchased panels and ran into a problem with a broken sensor. I contacted support and they answered me quickly! It turned out I just connected the power supply incorrectly. Thanks for the quick and quality help!
Awesome product!
Awesome product!! I love the ease of installation. Perfect for adding some much needed light to my dark kitchen. Thank you.
Awesome product, awesome company.
This company was awesome to deal with. I "Built my own" lighting kit and it turned out beautifully! Very easy to install and work great! I highly recommend this to anyone!!
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