Espresso International » UK Avis 

279
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

First class product. I was so impressed I have decided to try them on coffee bean. Their range of goods is very impressive. Delivery was first class, packaging was robust. Really pleased thanks

Noté 4 sur 5 étoiles

The beans are packaged properly and promptly delivered. Unfortunately, the delivery fee is abit pricey from Germany to UK. Will still be buying from there as and when there are value-for-money beans t... Voir plus

Noté 5 sur 5 étoiles

Great price and service! Thank you Patrick! Delighted to receive my coffee beans quickly and safely! Amazing to have a 250g bag of beans and two almond cantucci added as a gift! Plus a 5% off vo... Voir plus

Noté 5 sur 5 étoiles

The selection & price of the coffee is amazing. Delivery is slow but that is down to DHL. I also received a free 250grms of coffee beans with my order which I was not expecting.

À propos de l'entreprise

  1. Service de commande de repas en ligne
  2. aussi dans
  3. Boutique de café
  4. Magasin de café

À propos de Espresso International » UK

Écrit par l'entreprise

We carry the best ☕coffee brands!
This is what we value ❤:
  • Long and gentle drum roasts
  • Freshly roasted beans
  • Client satisfaction
✓ Fast delivery
✓ Different payment methods
✓ Directly imported from Italy

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

279 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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N'a pas répondu aux avis négatifs

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4,8

Tous les avis

(279)

91 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great choice of coffee

Great choice of coffee, and speedy delivery.

12 août 2024
Logo de Espresso International » UK

Réponse de Espresso International » UK

Thank you, David, for your feedback! We're glad you enjoyed our coffee selection and the speedy delivery. Looking forward to your next order!

Best regards,
The Espresso International UK Team

Noté 5 sur 5 étoiles

Just great

As always, great service, great prices and great coffee!

12 août 2024
Logo de Espresso International » UK

Réponse de Espresso International » UK

Tony,

Thank you for your continued support and for sharing such positive feedback! We're thrilled to hear that you consistently enjoy our service, prices, and coffee. We look forward to continuing to provide you with great experiences.

Best regards,
The Espresso International UK Team

Noté 4 sur 5 étoiles

Espresso Intl was great

Espresso Intl was great. Very happy with products. Would have no hesitation in ordering from you again!
Only reason I have given 4 stars is 5 is the long gap in tracking. 5 days silence and I had no idea who your delivery agent was at destination.
In the event I got a msg on day 5 morning to say parcel was being delivered at lunchtime.
I will know next time.
Thank you

1 août 2024
Logo de Espresso International » UK

Réponse de Espresso International » UK

Dear customer,

Thank you for your positive feedback and for highlighting your satisfaction with our products and your willingness to order again. We appreciate your honest review regarding the tracking issue. Please be assured that we always strive to ship orders promptly and tracking information is typically available immediately via our carrier's link. Occasionally, notifications may not reach the customer as expected, which seems to have happened in this case. We're continuously working to improve communication and ensure that all tracking information is clear and promptly updated.

Thank you for your understanding, and we look forward to serving you again soon.

Best regards,
The Espresso International UK Team

Noté 5 sur 5 étoiles

Good quality products

Good quality products, delivery is always prompt.

29 juillet 2024
Logo de Espresso International » UK

Réponse de Espresso International » UK

Alex,

Thank you for your review! We're pleased to hear that you're satisfied with the quality of our products and the promptness of our deliveries. We strive to maintain this standard and appreciate your feedback.

Best regards,
The Espresso International UK Team

Noté 5 sur 5 étoiles

As always great service and prompt…

As always great service and prompt delivery, I can only recommend this site !!

29 juillet 2024
Logo de Espresso International » UK

Réponse de Espresso International » UK

lCd,

Thank you for your continued support and for recommending us! We're thrilled to hear that you consistently experience great service and prompt delivery. We appreciate your loyalty and look forward to serving you again soon 😊

Best regards,
The Espresso International UK Team

Noté 5 sur 5 étoiles

Great products

Great products, service and delivery

19 juillet 2024
Logo de Espresso International » UK

Réponse de Espresso International » UK

Martine,

Thank you for your review! We're delighted to hear that you are pleased with our products, service, and delivery. We strive to maintain this level of satisfaction for all our customers.

Best regards,
The Espresso International UK Team

Noté 5 sur 5 étoiles

Great fast shipping

Great fast shipping, wonderfully large range of high quality coffees to choose from. Fully recommend.

15 juillet 2024
Logo de Espresso International » UK

Réponse de Espresso International » UK

Simon Birkbeck,

Thank you for your excellent review! We're delighted to hear that you appreciated the fast shipping and our wide range of high-quality coffees. Your recommendation means a lot to us, and we look forward to continuing to provide you with great service.

Best regards,
The Espresso International UK Team

Noté 5 sur 5 étoiles

Order received quickly and well packaged

Order received quickly and well packaged

8 juillet 2024
Logo de Espresso International » UK

Réponse de Espresso International » UK

Tracey,

Thank you for your review! We're pleased to hear that your order arrived quickly and was well packaged. We look forward to serving you again soon.

Best regards,
The Espresso International UK Team

Noté 5 sur 5 étoiles

Good delivery and price

Good delivery and price. The coffe is amazing and kept in good conditions. Thank you

15 juillet 2024
Logo de Espresso International » UK

Réponse de Espresso International » UK

Alexandra,

Thank you for your positive review! We're delighted to hear that you're satisfied with our delivery service, pricing, and the quality of our coffee. We're committed to ensuring our products reach you in perfect condition. We appreciate your feedback and look forward to serving you again.

Best regards,
The Espresso International UK Team

Noté 5 sur 5 étoiles

Fantastic service will definitely use…

Fantastic service will definitely use again

10 juillet 2024
Logo de Espresso International » UK

Réponse de Espresso International » UK

Caroline Blackham,

Thank you for your excellent review! We're thrilled to hear that you found our service fantastic and are planning to use us again. We look forward to providing you with the same high-quality service in the future.

Best regards,
The Espresso International UK Team

Noté 5 sur 5 étoiles

Rapid delivery

Rapid delivery, well packaged

10 juillet 2024
Logo de Espresso International » UK

Réponse de Espresso International » UK

Raymond,

Thank you for your review! We're pleased to hear that you appreciated the rapid delivery and careful packaging of your order. We strive to maintain these standards and look forward to serving you again.

Best regards,
The Espresso International UK Team

Noté 1 sur 5 étoiles

Bad experience with Parcelforce!!! evrything was fine with my purchase…

everything was fine with my purchase until it arrived in the UK and was picked up by Parcelforce!! they sent me an sms with an option to choose to have it delivered to the Post office and I chose that option. They lied that they tried twice to deliver it to my address after I had selected the Post office, but both times there was no card left in my mailbox. They explained to me over the phone that the Post office would not accept a package larger than a shoe box.. In the end I had to travel 3 hours after work to their depot in East London to receive my purchase. I am furious!!! I will never buy anything from you again while working with them!

10 juillet 2024
Logo de Espresso International » UK

Réponse de Espresso International » UK

Hello,

We are sorry to hear about the issues you encountered with the delivery of your package. Unfortunately, we do NOT have direct control over the delivery process beyond handing your package to the delivery company as soon as possible, which we always do with care.

DHL generally handles the delivery of your package from Germany to your home in Great Britain. However, this company sometimes collaborates with local partners, such as Parcel Force, for the final stage of delivery, which seems to be the case with your package. This process is entirely managed by DHL itself, and we do not have direct control over it.

Please note that we are NOT responsible for any problems that may arise during the delivery process: We clearly indicate on our website that we use DHL/Parcel Force for deliveries to Great Britain.

We fully understand your frustration with this situation. If you had however contacted us, we could have investigated and filed a complaint with the delivery provider to try to resolve this issue. Our customer service team is always available and ready to assist you in such situations, but unfortunately, you did not reach out to us.

We are saddened to receive a poor review for a situation that is beyond our control. Although we do everything possible to ensure quick and efficient delivery, we rely on external delivery services for this part of the process.

Thank you for your understanding,
Best regards.

Noté 4 sur 5 étoiles

Excellent product

Excellent product and quick (though quite expensive) delivery.

8 juillet 2024
Logo de Espresso International » UK

Réponse de Espresso International » UK

Eddie,

Thank you for your review and feedback. We're glad to hear that you're pleased with the quality of our product and the speed of delivery. We understand your concerns about the cost of shipping and are continually working to find the best possible solutions to keep it as affordable as possible. We appreciate your business and hope to serve you again soon.

Best regards,
The Espresso International UK Team

Noté 5 sur 5 étoiles

Top Class

Fantastic service, quick delivery and a vast selection of coffees. Will be ordering again

24 juin 2024
Logo de Espresso International » UK

Réponse de Espresso International » UK

Adam,

Thank you for your superb review! We're delighted to hear you enjoyed our fantastic service, quick delivery, and the vast selection of coffees. We appreciate your intent to order again and look forward to serving you in the future.

Best regards,
The Espresso International UK Team

Noté 5 sur 5 étoiles

super fast delivery did not expect the…

super fast delivery did not expect the parcel to arrive promptly. Packaged very well and safely.

2 juillet 2024
Logo de Espresso International » UK

Réponse de Espresso International » UK

Em,

Thank you for your fantastic review! We're thrilled to hear that the delivery exceeded your expectations in speed and that the packaging ensured your items arrived safely. We aim to continue providing this level of service and appreciate your feedback.

Best regards,
The Espresso International UK Team

Noté 5 sur 5 étoiles

Excellent and speedy service

Excellent and speedy service, the team on the phone were super helpful and had my query dealt with quickly and efficiently.
I would highly recommend!!

19 juin 2024
Logo de Espresso International » UK

Réponse de Espresso International » UK

Victor,

Thank you for your outstanding review! We're delighted to hear that our service was excellent and speedy, and that our team was able to assist you effectively over the phone. We appreciate your high recommendation and look forward to serving you again in the future.

Best regards,
The Espresso International UK Team

Noté 5 sur 5 étoiles

Easy and quick delivery

Easy and quick delivery

21 juin 2024
Logo de Espresso International » UK

Réponse de Espresso International » UK

Margaret Brooks,

Thank you for your review! We're glad to hear that you found our delivery process easy and quick. We strive to ensure a seamless experience for all our customers and appreciate your feedback.

Best regards,
The Espresso International UK Team

Noté 5 sur 5 étoiles

Love Coffee …

Love Coffee and the website so was was in Coffee heaven and nothing I like more than the coffee drinks , in coffee cups etc with coffee names celebrating coffee

I shall be returning

7 juin 2024
Logo de Espresso International » UK

Réponse de Espresso International » UK

Stuart Parker,

Thank you for your enthusiastic review! We're thrilled to hear that you enjoyed our website and our coffee offerings so much. It sounds like you truly were in coffee heaven! We look forward to welcoming you back and continuing to provide you with great coffee experiences.

Best regards,
The Espresso International UK Team

Noté 5 sur 5 étoiles

10 stars if I could

Fast delivery,
Great products
Will be a regular customer going forward.

11 juin 2024
Logo de Espresso International » UK

Réponse de Espresso International » UK

Paul Lucas,

Thank you for such a fantastic review! We're thrilled to hear you'd give us 10 stars if you could. We appreciate your comments on our fast delivery and great products, and we're excited to welcome you as a regular customer. Looking forward to serving you again soon!

Best regards,
The Espresso International UK Team

Noté 5 sur 5 étoiles

Perfect

Perfect, got the goods in record time

30 mai 2024
Logo de Espresso International » UK

Réponse de Espresso International » UK

Z Mulla,

Thank you for your excellent review! We strive to maintain this level of efficiency and look forward to your next order.

Best regards,
The Espresso International UK Team

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