Eternal Wigs  Avis 147

I posted a few days ago about my experience in buying a wig. Essentially it arrived and within 24 hours it was snapping, shedding, breaking all over, weak, frizzy and totally damaged. Messaged for help and was dismissed. Left a review and was told someone would reach out via WhatsApp to ‘help me understand’, instead I got a WhatsApp of a defensive message regarding the review I left. Eventually got through to someone on live chat and was told “When customers choose to buy a wig, the ultimately choose to bear the risk of purchasing with us” confirming that they know customers are taking a risk on poor quality buying from them. If I figure out how to add photos here I will of this. Was offered a discount on a new wig if I wanted which I didn’t, not after the awful quality of the first one, no offer to refund, replace or repair the wig they sent me. Basically tough luck you bought it, got dealt a crap hand and that’s it. £635 for this. Not acceptable

Stunning wigs, excellent service, worth every penny and more!! I couldn’t be happier with my experience at Eternal Wigs.

Due to medical reasons I was loosing my hair. I found eternal wigs online and spoke to a lady named Katie about their wigs extra. She was so lovely and helped me understand what I needed to do to measure my head, so I got the right size wig. I went for a full human hair front lace wig. The quality of the hair is amazing the cut the colour everything. I received it in 2 weeks of purchase which they said would take around 2 weeks. When it came it was in a lovely silk bag. I tried the wig on and I was gobsmacked on how real the wig was. I wear my wig every day it’s so comfy and people who know me have said that they can’t tell I wear a wig. It’s so realistic. I couldn’t recommend eternal wigs enough. From start to finish they have been amazing. I also received an email seeing how I was getting on with the wig. If I could give them more then 5 stars I would.

First purchase from Eternal wigs, great customer service from the start. Amazing quality, colour and length are perfect. I am absolutely in love with my wig and will definitely be ordering another very soon x

Desperately needed a wig after a hairdresser completely messed up my hair colour! It was grey and green!!! I found Katie online and called her and she sent me everything she had immediately available and offered next day delivery! I had 5 very important meetings this week and needed it that night! I showed her what had happened to my hair and she was so sympathetic... She immediately said I could collect it. It's a beautiful wig (Amber), really lovely colour and texture . I had so ma y compliments and everyone commented on how lovely my new hair colour and blow out was!!!! I don't actually like wearing wigs but this was comfortable and stayed perfect all day! Highly recommend

I purchased a synthetic wig and it was hands down thee best I’ve ever purchased. The hair is such good quality and the construction of the cap is top notch. I can’t wait to purchase other styles!

Really happy with my purchase. Amazing service throughout and fantastic quality. Will defiantly use again

Great communication and product. 100% recommended 🙂

Fantastic service ⭐️⭐️⭐️⭐️⭐️ I have just received Sugar Brown 😘😘 and honestly the quality of workmanship is Amazing 🤩🤩 Hair is just Beautiful ❤️💕💝❤️💖I am so Pleased Thank you 😊 would definitely buy again 😘 xx

Second time around and I’m still really happy with eternalwigs customer service and synthetic wig Latte! They sent me the wrong wig at first but the replacement and return was very smooth and quick. Katie is really nice! She even texted me to find out if I received it. Check their Instagram! Lovely wigs! Thank you Eternal Wigs!

Lovely wig, very well made looks very real & believable & brilliant prices. Would definitely recommend to anyone looking to buy a good quality wig at a great price.

Sooo happy with the quality of the piece
Well made, good quality hair used
The hairline is super realistic
Very good communication with seller
Will be purchasing again
Thanks Katie!

I have bought two wigs from Eternal Wigs. They are very pleasant to work with, very helpful abs professional, even taking time to check in on you which goes beyond anything you’d expect from a supplier.
Their units are gorgeous, I have bought two wigs, both shipped and arrived when scheduled to, and well packaged.

Good colour and very full ,nice length

I love my wig! It has beautiful color, hair is soft and construction is perfect. It looks gorgeous and natural. The order was processed and shipped fast - I couldn't ask for more. Thanks Katie!

Amazing customer service. Most willing to help find the best solutions for the customer, quick replies and just generally very forthcoming. And the wigs… They are so, so cool. Beautiful style and super soft material. It’s a lot of hair, but in a good way :-)

This was my first wig purchase and it is so difficult to judge about quality. I am happy I bought 'Millie' from this store. The quality was superb, I loved the flow and the bounce of the hair, just like how healthy natural hair would do. Everyone who saw it, wants to buy the same piece for themselves :)

I’m very happy with my wig the customer service was brilliant can’t fault them happy customer thanks from Sarah Shuttleworth

Excellent communication and customer service from the seller. The wig is absolutely outstanding so real and authentic looking the color and the construction of the lace are perfect

Amber synthetic wig , what can I say she’s stunning. I ordered one a few weeks ago and loved it so much I ordered another.The fibres are amazing, colour stunning and it’s wears so well for a synthetic.Has a very glam look to it . Katie is fabulous and responds so quickly to queries. ❤️