Euro Parking Services Avis 

224
TrustScore 1 sur 5

1,1

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Noté 1 sur 5 étoiles

Awful company - accidentally entered their land for a couple of minutes and left as soon as I realised my error. Fought the subsequent fine, showing all the evidence of my pre-booked parking at the ad... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolute wankers. Terrible communication. Don’t follow GDPR laws. Don’t process appeals accordingly. Send correspondence late and threaten with solicitors a day before their deadline. Absolute farce.... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Scammy company ripping off people with bogus charges. The law needs to deal with these scammy rodents, thinking they are some big time business gurus. Appeals process is a complete joke, automated fro... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Don’t understand how this so-called company are allowed to behave the way that they do. And no ombudsman to write to. See you in court you unscrupulous bad-uns. Trust Pilot removed my review too!

L'entreprise a répondu

À propos de l'entreprise

  1. Société de gestion immobilière

Écrit par l'entreprise

Euro Parking Services is an established nationwide company in the car parking industry with extensive and comprehensive industry experience. We currently operate in over 500 car parks across the UK, 24 hours a day, 365 days a year. EPS provides on and off-street parking management for both the public and private sectors. The size of the car parks we manage ranges from 1 to 2000+ parking spaces. We also manage and operate car parks for local authorities, retail and leisure parks, supermarkets, shopping centres, hotels, institutional leasing of multi-storey car parks, basements, surface, and rooftop structures, as well as our own leased and owned sites. EPS is registered with DVLA and is a member of the International Parking Community (IPC).


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Mauvais

TrustScore 1 sur 5

224 avis

5 étoiles
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1 étoile

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A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Tous les avis

(224)

99 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

No compassion / integrity

Update :- I replied on the 18/2 and again today - 19/2/2026 as your response is still the same , asking to send more details but your not stating where you wish me to send the reply to please . Don’t suggest by letter please . Thank you

This case started in 2023 over a vehicle parked for just 2 minutes 28 seconds while attending a pre-booked veterinary appointment. The driver , a vulnerable individual with serious health issues, had his Blue Badge displayed.

Despite providing proof of the appointment and health circumstances, the charge was pursued all the way to a court hearing which had been postponed possibly for far more serious matter.
This unnecessary trip resulted in the driver ultimately requiring hospital attention as court clerk had to call an ambulance.
Ordinary people can experience extreme stress dealing with their enforcement practices.
The company’s approach felt rigid, ruthless, and lacking empathy, showing no discretion for vulnerable individuals or short, unavoidable stops.
The 1* rating (all 181) speaks volumes about the integrity of this company. 2mins 28 seconds - £60 fine! Hope they can sleep at night !
Update :- please don’t bother to reply with your same pathetic response to all the reviews here “If you believe there has been an error send us reply in the post blaa Blaa “ ! P Must be a robotic tool response as I guess it makes your stats look good - 98% response doesn’t mean it resulted in any action .

Update :- I am pleased to hear that you take vulnerability seriously and requested I send you the details but have not provided any details as to here I should send this to - I hope it is not via a letter as suggested by other reviewers as I am already struggling with managing all the caring duties - thank you .

Update 18/2/2026 - as you can see their replies are “paying lip service” they don’t care at all. I asked here I should send them my response they requested to which I have had no reply to -date .

20 septembre 2025
Avis spontané
Logo de Euro Parking Services

Réponse de Euro Parking Services

Dear Baffy,
We’re sorry to hear about the situation you’ve outlined. We take matters involving health and vulnerability seriously and would like to review the details of this case. As we can’t discuss individual cases on this platform, please provide the reference and relevant information so this can be looked into.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

Abismal customer service no replies to…

Abismal customer service no replies to my messages just standard replies of NO.
Cowboys at it again.

11 février 2026
Avis spontané
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Réponse de Euro Parking Services

Dear TJ,
We’re sorry to hear that you’re unhappy with your experience. We do review all cases in line with our procedures, and responses are issued accordingly. If you would like us to look into your case further, please provide your PCN reference and any supporting details via our live chat bot or by post so this can be reviewed.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

Absolute Thieves!

How am I expected to pay at a kiosk when the store the kiosk is in is SHUT?!
Has this company completely lost the plot? ~Their generic responses to appeals, the stupid chat box that kicks you out and their premium number? They are quick to talk on LinkedIn about an amazing year they've had - stealing from us! How am i supposed to pay for parking when the shop is shut? Break in and break the law? Your own T&C's make no sense but you believe you are right and every response here is a generic send us the evidence - well I did WHEN I APPEALED! IF A HUMAN HAD READ IT YOU WOULD KNOW THAT!
As of this point any Car park that has Euro Parking Services I will not be parking in or using - I would rather walk the 20mins to get to where I need to then give you any money!!!!
You dare tell me to reach out to your bloody chatbox again!

Response to your response: No i will not be contacting you by post! what century are you people living in? Quick to take money via every new payment method out there but you expect me to post my evidence to you?! I dont think so. I will be taking this further and exploring legal action against you. The way this company treats people is wrong and again you then boost about how well your company is doing and raking in the money on your Linkedin.

3 février 2026
Avis spontané
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Réponse de Euro Parking Services

Dear Mandeep,
We’re sorry to hear how frustrating this has been for you and that you feel your appeal wasn’t properly considered. We would like to review the details of your case. Please provide your PCN reference and any supporting details by post so this can be looked into further.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

I would give zero if I could

I would give zero if I could. Recieved a fine yesterday 7th Feb for a parking 31/12/25. No letter was recieved before however it states that I can't appeal it and had gone from £70 to £100 again without a previous letter I wasn't aware or I would have appealed this. Now this fine was for parking in a disabled bay with my severely disabled son. The badge was displayed on the passenger side as it always is. They have used photos of the back of the car and drivers window to state no blue badge was used however I park regularly in bays for disabled parking and know that it must be displayed. It's absolutely disgusting that they can do this and so many things wrong with this whole process. You can't get through to anyone online or calls, no email address to complain it's impossible. I will always avoid this particular McDonald's we visited because of this reason and any car parks owned by them in the future I have now taking this to watchdog

Update:
You can't speak to anyone on the chat bot the chat just ends as soon as you put anything regarding the pcn. I would like a email address please

7 février 2026
Avis spontané
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Réponse de Euro Parking Services

Hi there,
We’re sorry to hear about the situation you’ve described and understand how upsetting this must be. Cases involving Blue Badge holders and appeals are important to us, and we would like the opportunity to check the details of your case. Please contact us via our live chat bot or by post with your PCN reference and any relevant details so our team can review this for you.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

this company are a disgrace,they have no morals

this company are a disgrace,they have no morals,i had a genuine reason to why I got back to my vehicle slightly over the time,had my 83 disabled mum with me whos in a wheelchair,we needed to try and find a disabled toilet which made me go over the time,I had done the right thing and displayed our disabled badges clearly,I even bought a parking ticket for a hour stay,I ended up getting a pcn ticket which got denied twice,I explained to this company that we had lost 3 members of our family in a month,they weren't even interested in listening to our concerns or showed any remorse,we have now lost our dad on the 28th december that's 4 members of our family gone in a few weeks,my mum is also in hospital poorly,now I get a final demand notice letter before court action,myself and family have been through hell,and have these leeches at euro parking services constantly harassing us,they never listen or willing to help folk,the way they treat disabled people is a disgrace,also they need to make the lettering and description bigger about disabled parking,not in small paragraph where it can go unoticed

24 septembre 2025
Avis spontané
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Réponse de Euro Parking Services

Dear Mark,
We are truly sorry to read about the difficult circumstances you and your family have been facing. We understand this has been an incredibly distressing time for you. While Parking Charge Notices are issued in line with the terms and conditions displayed on-site. If you would like us to review your case again, please contact us via our live chat bot or by post with your PCN reference and any supporting details, and our team will look into this for you.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

No clear signage

No clear signage, hit with fine. I was there for just over 2 minutes. The images shared of a fine revealed a small sign, around the corner from where I parked/went - how was I to see it?

26 janvier 2026
Avis spontané
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Réponse de Euro Parking Services

Dear Kirk,
We’re sorry to hear about your experience. Parking Charge Notices are issued in line with the terms and conditions displayed on site. If you believe the charge has been issued in error, you may submit an appeal so that the case can be reviewed properly. If you need assistance, please contact us via our live chat bot.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

Illegal practices

I had to halt for 1 Minuit and 57 seconds for crossing pedestrians and an oncoming bus. This has landed me with a parking charge and a refused appeal despite the legal definition of parking being over 3 minuets as well as any other action other than halting being running someone over or causing a collision, they have then told me that I cannot appeal again despite being able to appeal to the IAS. I will be reporting them further

20 janvier 2026
Avis spontané
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Réponse de Euro Parking Services

Dear Mark,
We understand this situation has been frustrating. Charges are issued in accordance with the terms and conditions displayed on-site. If you would like us to review the matter or provide clarification, please reach out via our live chatbot.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

I wouldn’t even give this company one…

I wouldn’t even give this company one star … disgusting … my father is frail it was icy and I don’t live in the area my father has since passed away and they stated the charge is to ensure the car park is available for its customers which I was actually going to use but my father needed to get home he was admitted to hospital not long after this which was also his birthday. Also the car park was totally free no other spaces where used in the time frame .. a lack of empathy to his situation and all about lining there own pockets … horrendous ..

5 janvier 2026
Avis spontané
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Réponse de Euro Parking Services

Dear Tarin,
We are very sorry to hear about your father and the difficult circumstances you described. While Parking Charge Notices are issued based on the terms and conditions displayed at each location, we do recognise that exceptional situations can occur. If you would like us to review your case again, please provide the PCN reference and any supporting details via our live chat bot or by post, and our team will look into it with priority.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

This basically there policy

This basically there policy
You can email us but we wont reply.
You can use are online chat services that do not work and instantly ends chat.
You can apeal through post but by time we see it that's if we can be arsed your fine has gone up.

The stress this company has caused me put me close to suicide.
You deliberately mislead and don't respond to give the victim no choice but to pay it. I myself can't afford heating, food or fuel everyday is a battle.
My car was in a garage a garage with a systems you gave them that cancels your tickets yet it does not work.

Funny how easy it is to pay the ticket but to appeal it is impossible. Fair ?

Hope god judges every person apart of this company for how the way you treat people.

19 janvier 2026
Avis spontané
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Réponse de Euro Parking Services

Dear Joe,
We’re truly sorry to hear how upsetting this experience has been for you, and we take this kind of feedback extremely seriously. We would like to review your case as a priority, but to do so we will need your PCN reference and any relevant documents — these can be sent via our live chat bot or by post.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

Beware this company needs…

Beware this company needs investigating.

Their practises are far from transparent. The carpark on Albert Street, Lockwood Huddersfield is not clearly distinguished from the Council run carpark.Consequently a visit to pick up medication led to £100 fine. This was because you are led to believe that you can appeal BUT beware unlike legitimate businesses your fine is not paused until the process has been exhausted. It goes up! The ‘ Independent Appeals Service’ is party to this BUT they clearly state when you appeal that if you pay your PCN you can’t appeal, makes sense?

Euro Parking Services are the most unscrupulous company around. If you call them you get charged ! If you email you’re lucky if you get a reply and they choose which emails to reply to. As an example there was no reply to me asking if the fine is paused while I appeal. However they replied to my query asking what happens if I don’t pay it while I seek advise. The reply stated that the fine “might” go up to £160!!! “Might” surely evidences the lack of a code!

Unfortunately their practises have now led to people not using local businesses. It would feel rubbish to get a £60 fine but if this unscrupulous business actually followed a code of practice perhaps their carparks would clearly be defined, and a fair appeals process would be in place.

There has to be a way to hold this company to account. I have emailed my MP.

Update 16.01.2025

I received my phone bill. Do not call the company. I got charged £2.90 for just listening to options, 1 minute 43 seconds!There is no mention of call charges!

‘Chat bot’ is another scam, online but never available!

All in all this company try to portray themselves as a legitimate business. They even mention supporting Charities. The last time they donated was in 2017 “ We supported the ChildReach (Mumbai, India) “ It’s crazy to think that mentioning charity somehow legitimises their ‘cash cow’ mentality!!

17 octobre 2025
Avis spontané
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Réponse de Euro Parking Services

Dear Lisa,
We're sorry to hear that your experience did not meet your expectations. Parking Charge Notices are issued based on the terms and conditions displayed at each location, and the appeals process is compliant. If you would like us to review your case again, please provide your PCN reference and any supporting details via our live chat bot or by post.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

Illegal company

Illegal company

I left a review 2 days ago after sending in several emails and numerous phone calls and getting nowhere. Apparently, my review doesn't show the actual company's procedures. The company has illegally placed cameras on my property and is refusing to do anything about it. They haven't replied to any emails, and when I call them, they just hang up. They replied to my review, asking to use the live chat, which doesn't work. If you are going to reply to my review, at least make sure you know what you are saying. absolute joke of a company that doesn't know its own procedures, has the worst customer service, and is just highly illegal.

1 janvier 2026
Avis spontané
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Réponse de Euro Parking Services

Dear Hajra,
We’re sorry to hear about your experience. To investigate this matter properly, we require supporting information. Please contact us via post so we can address this as soon as possible.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

Rip off parking services

To echo the last review on this company, it feels like a money making rip off preying on unsuspecting motorists. You may appeal, but to no avail – it doesn’t suit their purposes. They will ignore any legitimate grounds you may have and keep stating their T&Cs no matter what.

The appeal response also fell into my junk mail and I was lucky to find it on time.

We had stopped briefly on a high street pavement outside a small food store at 11 pm. I stayed in the car while my partner went to collect a takeaway nearby. The store is long closed at 11 pm, but the stated reason for unsuccessful appeal still is ‘parking for patrons only while on the premises’… The sign with threat of fine is also in very small print and very hard to spot and read in the dark. We did not see it…

For any company / business wishing to entrust EPS with their parking services, their practices will dissuade customers from using your shop/services.

I would now be careful not to park anywhere where EPS is in operation.

18 décembre 2025
Avis spontané
Logo de Euro Parking Services

Réponse de Euro Parking Services

Dear Nadine,
We are sorry to hear that you had a bad experience. Parking charges and appeals are reviewed in accordance with site terms and evidence. We'd be happy to take another look and provide clarification. Please contact us through the live chat bot on our website with your reference number so we can help.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

⭐ 0 star. I tried everything with your customer service but they don’t listen anywhere. All the interest is the money.

⭐ 0 star – Predatory and unreasonable

Issuing a £60 parking charge for 2.49 minutes is utterly absurd and clearly predatory. The vehicle did not park, no space was used, and the time recorded is well within any reasonable consideration or grace period that motorists are entitled to while reading signage and deciding whether to stay.

This is a textbook example of ANPR abuse — automated cameras issuing charges with zero human judgment, zero common sense, and zero fairness. No genuine loss was caused, yet an extortionate demand was sent out regardless.

Practices like this do nothing but damage public trust and confirm exactly why private parking companies have such a poor reputation. If this is how customers are treated — penalised for being on site for less than three minutes — then this is not parking management, it is revenue farming.

I will be contesting this charge fully and would strongly advise others to do the same. Businesses that allow this operator on their land should seriously reconsider, as this behaviour actively drives customers away.

31 décembre 2025
Avis spontané
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Réponse de Euro Parking Services

Dear Marewan,
We're sorry to hear that you were unhappy with your experience. Parking charge notices are issued based on the terms and conditions displayed on-site. If you believe the charge has been issued incorrectly or would like us to review the circumstances, please submit an appeal via our website so our team can assess the case properly.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

Disgraceful

Disgraceful. Sending chaser letters for bills already paid.

11 janvier 2026
Avis spontané
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Réponse de Euro Parking Services

Hi there,
We regret learning of this. Please use our live chat bot to contact us with your reference number, and we will review it for you.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

Euro Parking Service Limited – Extremely Poor and Unfair Experience

A parking charge was issued late at night when the shops on the site were closed, making it impossible to comply with the stated parking terms. Despite explaining this clearly in my appeal, the appeal was rejected with what appeared to be a standard, automated response, with no genuine consideration of the circumstances.

Customer service was extremely poor. The company advertises customer support, but in reality there is no live chat, calls are cut off, and there is no way to escalate issues to a manager or senior staff member. This gives the impression of a system designed to discourage motorists from challenging charges.

I ultimately paid the charge to avoid further stress, but the process felt unfair, opaque, and unreasonable. Based on my experience, I would strongly caution others to be very careful when parking at sites managed by this company, especially outside normal business hours.

This review is posted to inform other motorists of my experience and the lack of meaningful customer support.

6 janvier 2026
Avis spontané
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Réponse de Euro Parking Services

Dear Usama,
We're sorry to hear that you were not happy with our service. All parking charge notices are issued based on the terms and conditions displayed on-site. If you would like us to look into your case further, please provide your details by post. This will allow us to look into the situation properly.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

Do not park where this company is in operation!!!

This is quite possibly the most disgusting company around, and needs to be shut down by the Government, it is a money making scam ripping off innocent civilians.

A £60 fine demanded in full, immediately. I made an appeal because I believed I had paid. The appeal response went to my junk mail and due to that I missed the 14 day discounted rate meaning it jumped to £100 immediately!

Please DO NOT park anywhere where Euro Parking Services is in operation, and DO NOT use any company / business that entrusts these frauds with their parking services.

I will be making a complaint to my local MP about Euro Parking Services specifically.

10 décembre 2025
Avis spontané
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Réponse de Euro Parking Services

Dear Kurtis,
We’re sorry to hear about your experience. Appeal responses are issued in line with the timeframes stated on the Parking Charge Notice. If you believe your case requires further review, please submit an appeal via our website or contact us through our live chatbot for assistance.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

So sad to see companies like this one exist

I was fine £60 for 6 min on church car park, then I appealed and they never got back to me, and after weeks they send me £160 and they lie they got back to me three times and they have never did they keep lying to me, but I have never received no emails, no letters no nothing after I appealed.

10 novembre 2025
Avis spontané
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Réponse de Euro Parking Services

Dear Jet,
We're sorry to hear about your concerns. Please note that parking charges only increase if payment or an appeal is not received within the timeframes. If you believe you have not received a response or would like us to review your case, please contact us via our live chatbot on the website so we can assist further.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

The Company is a money making Scam i…

The Company is a money making Scam i was fined last year 2024 as did not park correctly in bay in macdonalds cape hill slightly over the line £100 down They will get what's coming .People avoid parking anywhere Shows Euro Car Parks .

20 décembre 2024
Avis spontané
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Réponse de Euro Parking Services

Dear Davinder,
We’d like to clarify that Euro Parking Services is a separate company from Euro Car Parks, which is a different parking operator. The experience described appears to relate to another organisation.
If you believe this review was intended for Euro Parking Services, please contact us via our live chatbot on the website with further details so we can review this properly.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

Absolute thieves

Absolute thieves. They have no conscience, or morals.
Still applying their "rules" for a business that was closed. Absolute no way I could comply. No sense of compassion. It seems they can flaunt the rules of normal judgement, but we cant. The government should shut these robbers down. To make it worse, the IAS agreed, so they are just as bad

5 octobre 2025
Avis spontané
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Réponse de Euro Parking Services

Dear Gillian,
We acknowledge your concerns. To help us better understand the issue and review the matter appropriately, we invite you to contact our team via the live chatbot on our website or provide further details by post. This will allow us to look into the situation properly.
Warm regards,
Euro Parking Services

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