B. Holding Avis 86

Recently helped plan an event using this company as per the below review from Cody, the service from this company is abysmal. If you search their review pictures on google, they’re from Pinterest, a newspaper advert and a random butlers website not related to this. They false advertise and their customer service is disgraceful. Will be reporting to Trading Standards.

extremely disappointed and dissatisfied with the services provided by your company, specifically in regards to the hiring of a stripper for an event, if you could call her that. I am appalled by the false advertising and the utterly horrific performance delivered by the individual who was sent to entertain our guests.

First and foremost, the “entertainer” who arrived at our event was a far cry from the individual advertised on your website. Not only did they fail to resemble the advertised performer physically, but their attire was entirely inappropriate and unprofessional. Instead of the enticing and professionally dressed entertainer promised, we were presented with someone clad in jogging bottoms and a "nurses" top that looked more akin to a tablecloth than a costume and fluffy socks.

Furthermore, the performance itself was utterly degrading and completely missed the mark of what was expected and discussed beforehand! Instead of providing a fun and entertaining experience for our guests, the individual made everyone present uncomfortable. Liz also told me that the performer I had hired doesn’t exist, what you have done is false advertising and is completely illegal.

It is evident that the services provided by Evengo did not meet the standards outlined on your website, nor did they align with my expectations. As a paying customer, I feel utterly let down and disrespected by the lack of professionalism and the blatant disregard for the advertised services.

I demand a full refund for the services rendered, as they were not only subpar but also completely misrepresented. Additionally, I urge your company to take immediate action to rectify this situation and ensure that such incidents do not occur in the future. I do not accept that you will not be providing a refund, and I will be reporting to ASA for false advertising and trading standards.

For your reference, Liz who turned up isn’t even advertised on your site at all! Nor was I contacted prior to notify me of any changes to the performer or outfit!

My advice to anyone who is thinking of using evengo is DONT!!! You have no idea who you could be letting into your event!
This website is a complete and utter SCAM AND FALSE

The business practices of Evengo, previously known as Celebrate Just Right, raise significant concerns that suggest it operates in a manner that can be described as a scam or a con. Here's how the situation unfolded, which demonstrates these fraudulent characteristics:

Misrepresentation of Service Availability: My personal experience, along with reports from other customers, indicates that Evengo advertises services that are not actually available. In my case, I booked a dwarf entertainer in Liverpool, a service prominently featured on their website. However, after taking the deposit, they informed me that they do not have any dwarf entertainers available in Liverpool. This bait-and-switch tactic is a classic sign of a scam, where services are advertised to lure customers in, only to reveal later that these services cannot be provided.

Non-Refundable Deposits for Non-Existent Services: The core of the scam lies in the company's handling of deposits. Customers are required to pay a deposit at the time of booking, based on the assumption that the advertised service is available. However, once Evengo reveals the unavailability of the service, they do not refund the deposit. This practice indicates a deliberate strategy to earn money through false advertising.
Automated Phone System and Poor Customer Service: The inability to directly speak with a representative further adds to the problem. When customers try to resolve issues or seek refunds, they are met with an automated phone system, making it nearly impossible to have a meaningful interaction or dispute the service.

Dubious Business Practices and Reputation: The information about the company's operational practices, such as the alleged low pay for staff and the owner's strategy of accepting deposits for bookings that are unlikely to materialize, paint a picture of a business model that is not customer-centric but rather focused on generating income through dubious means.
Negative Reviews and Company Rebranding: The overwhelming number of negative reviews under their former name, Celebrate Just Right, and the decision to rebrand to Evengo, suggest an attempt to distance the new brand from the negative reputation of the old one. However, the continuation of similar practices under the new name indicates that the rebranding is superficial and does not address the underlying unethical business practices.

In summary, the combination of false advertising, non-refundable deposits for services that are never provided, inaccessible customer service, and a pattern of negative customer experiences strongly indicates that Evengo operates as a scam website, exploiting customers for financial gain without delivering the promised services.