We had such a great service from this provider, we now have not only the water but all our waste removal carried out by Everflow. Any issues we've ever had have been dealt with promptly and professio... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Dan was absolutely fantastic from start to finish. He knew exactly what i wanted done with my account as it was newly set up and he made my journey that bit more relaxed waiting on the phone while h... Voir plus
L'entreprise a répondu
Very soft spoken, getting right to the point and offered best support in this critical period the businesses are. I wish all other companies also have one like Ms.Janet on their Customer Service roll.... Voir plus
L'entreprise a répondu
I had a long running issue with my account, and I want to personally thank Amanda for the excellent support she provided throughout the entire process. From start to finish, Amanda was professi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Making business simple (and greener!) At Everflow, we keep UK businesses flowing – literally! From water supply and waste collection services to connectivity, we provide smart, sustainable solutions that make life easier for you and kinder to the planet. Award-winning, reliable, and always ready to help, our team loves keeping things simple and efficient.
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See what you could save with Everflow
4,7
Excellent
6 k avis
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amanda Went Above and Beyond
I had a long running issue with my account, and I want to personally thank Amanda for the excellent support she provided throughout the entire process.
From start to finish, Amanda was professional, patient, and very responsive. She kept me informed at every stage, took the time to clearly explain what was happening, and made sure my concerns were properly understood and addressed. Even when the situation became complicated, she remained helpful and reassuring, which made a big difference.
What really stood out was her persistence in getting the issue resolved and her willingness to follow up and ensure everything was handled correctly. It’s rare to come across someone so dedicated to customer service.
Thank you again, Amanda your support is truly appreciated.🫡
22 avril 2026
Sophie was really attentive and helped…
Sophie was really attentive and helped solve my case quickly!
22 avril 2026
Jack was very helpful and patient with…
Jack was very helpful and patient with me , solved my account issues within minuets . Well in Jack 👍👍
22 avril 2026
Good and efficient service
Jane was good in understanding the requirements of the customer and handling it properly.
22 avril 2026
Réponse : Everflow
Thank you for your feedback. We're pleased to hear you found the service good and efficient, and that Janet was able to understand your requirements and handle everything effectively. We’ll be sure to pass on your comments, thank you for sharing your experience.
Great customer service
22 avril 2026
Réponse : Everflow
Thank you for your feedback. We're delighted to hear you received great customer service. We really appreciate you taking the time to share your experience.
Person we spoke to was very helpful.
21 avril 2026
Réponse : Everflow
Thank you for your feedback. We're really pleased to hear Clint was very helpful. We appreciate you taking the time to share your experience.
Problem sorted out quickly
Did have a small problem at the beginning of miss communication between us and the Waste Company but when i contacted the Ever flow Customer service they sorted it out quickly and kept me informed to what was going on and things and where it was with the delivery of the Bins we where waiting for
21 avril 2026
Réponse : Everflow
Thank you for your feedback and for taking the time to share your experience. We're sorry to hear there was a bit of miscommunication at the beginning, but we're really pleased our customer service team were able to resolve the issue quickly for you and keep you updated throughout the process. It’s great to know everything was sorted with the delivery of your bins. We appreciate your patience and understanding.
Réponse : Everflow
Thank you for your feedback. We're really pleased to hear you had a great experience, and we appreciate you taking the time to share it.
Réponse : Everflow
Thank you for your feedback. We’re really pleased to hear Joe was polite, cheerful, and informative, and that you received a first-class service. We’ll make sure your comments are passed on, thank you for taking the time to share your experience.
So helpful sorted my issue out straight…
So helpful sorted my issue out straight away !
22 avril 2026
Réponse : Everflow
Thank you for your feedback. We're so pleased to hear your issue was sorted straight away and that you found the service helpful. We really appreciate you taking the time to share your experience!
Clint was extremely friendly and…
Clint was extremely friendly and professional when handling my query.
All the staff I have spoken with since joining Everflow has been a positive experience.
Thank you
21 avril 2026
Réponse : Everflow
Thank you for your wonderful feedback. We're so pleased to hear that Clint made such a great impression with his friendly and professional approach. It’s also fantastic to know that your experience with the rest of the team has been consistently positive since joining Everflow. We really appreciate you taking the time to share this, thank you!
We had such a great service from this…
We had such a great service from this provider, we now have not only the water but all our waste removal carried out by Everflow. Any issues we've ever had have been dealt with promptly and professionally, great service 5 stars.
17 avril 2026
Réponse : Everflow
Thank you for your fantastic review! We're delighted to hear that you've had such a positive experience with our services and that you've chosen us for both your water and waste removal needs. It’s great to know that any issues have been handled promptly and professionally. We truly appreciate your trust and your 5-star feedback.
Réponse : Everflow
Thank you for your review. We're so pleased to hear you found the service helpful and friendly. Providing a positive and supportive experience is always our aim, and your feedback is truly appreciated.
Stay away from this company nothing …
Stay away from this company nothing but extortionate prices if I could give 0 star i would they charge you 2 months bin advance they seem to know how much u gonna use 2 months ahead absolutely pathetic.
26 janvier 2026
Réponse : Everflow
Dear, Asif,
We're sorry to read that you are not happy with billing in advance, this is something that we make clear when customers join with us.
We are not able to change our billing approach, but I have passed your details to our Management Team to arrange contact and explain our billing process in more detail.
Kind regards,
The Everflow team
The call operator was very helpful and…
The call operator was very helpful and professional
21 avril 2026
Réponse : Everflow
Thank you for your feedback. We’re really pleased to hear that the call operator was helpful and professional. Providing a high standard of service is very important to us, and it’s great to know we met your expectations.
Janet is so helpful caring and…
Janet is so helpful caring and understanding I have never had such great customer service
21 avril 2026
Réponse : Everflow
Thank you so much for your feedback! We're delighted to hear that Janet made such a positive impression. Her helpful, caring, and understanding approach is exactly what we strive for, and it’s wonderful to know you had such a great experience with her. We’ll be sure to pass on your kind words.
Réponse : Everflow
Thank you for your review! I’m really glad everything was explained in a way that made sense and felt easy to understand. That’s always the goal, and it means a lot to know it helped.
Very helpful with my query on the meter…
Very helpful with my query on the meter reads.
Reduced my payment whilst waiting for the next meter read to ensure accuracy
21 avril 2026
Réponse : Everflow
Thank you for your review. We’re really pleased to hear that our team was able to assist with your meter read query and help adjust your payments while ensuring everything stays accurate. We appreciate your feedback and are always here if you need any further support.
answred all my questions
21 avril 2026
Réponse : Everflow
Thank you for your feedback! We’re glad to hear that all your questions were answered. Providing clear and helpful support is always our priority, and we’re here whenever you need further assistance.
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