We had such a great service from this provider, we now have not only the water but all our waste removal carried out by Everflow. Any issues we've ever had have been dealt with promptly and professio... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Dan was absolutely fantastic from start to finish. He knew exactly what i wanted done with my account as it was newly set up and he made my journey that bit more relaxed waiting on the phone while h... Voir plus
L'entreprise a répondu
Very soft spoken, getting right to the point and offered best support in this critical period the businesses are. I wish all other companies also have one like Ms.Janet on their Customer Service roll.... Voir plus
L'entreprise a répondu
I had a long running issue with my account, and I want to personally thank Amanda for the excellent support she provided throughout the entire process. From start to finish, Amanda was professi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Making business simple (and greener!) At Everflow, we keep UK businesses flowing – literally! From water supply and waste collection services to connectivity, we provide smart, sustainable solutions that make life easier for you and kinder to the planet. Award-winning, reliable, and always ready to help, our team loves keeping things simple and efficient.
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4,7
Excellent
6 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse : Everflow
Dear Graham,
Thanks for your review!
It's brilliant read that our team we're able to answer your questions effectively! if there is anything further that we can help you with, please let us know.
Kind regards,
The Everflow team
Réponse : Everflow
Dear Dave,
Thank you for your great feedback! We’re really pleased to hear that you found the experience quick and easy. If you need any further support or have any questions, please don’t hesitate to get in touch we’re always happy to help.
Kind regards,
The Everflow team
Excellent customer service
9 avril 2026
Réponse : Everflow
Dear Ian and Sylvia,
Thank you for your wonderful feedback! We’re delighted to hear that you experienced excellent customer service. Please don’t hesitate to contact us if there’s anything further we can assist you with.
Kind regards,
The Everflow team
He was very helpful.
13 avril 2026
Réponse : Everflow
Dear David,
Thank you for your feedback! We’re very pleased to hear that our team member was so helpful. If you need any further assistance or have any questions, please don’t hesitate to get in touch we’re always happy to help.
Kind regards,
The Everflow team
My adviser was very helpful
My adviser was very helpful. Although he couldn't resolve my issue directly, he has sent me information to allow me to pursue further.
13 avril 2026
Réponse : Everflow
Dear Customer,
Thank you for taking the time to share your feedback. We’re pleased to hear that your adviser was helpful and able to provide you with the information needed to help you move things forward,
Should you require any further assistance, our team is always on hand to help.
Kind regards,
The Everflow team
The advisor was friendly and helpful
The advisor was friendly and helpful. Couldn’t fault him.
13 avril 2026
Réponse : Everflow
Dear Calum,
Thank you for sharing your feedback. We’re delighted to hear that your adviser was friendly and helpful, and that the service met your expectations. Should you need any further assistance at all, our team will be more than happy to support you.
Kind regards,
The Everflow team
Réponse : Everflow
Dear Customer,
Thank you for your feedback. We’re pleased to hear that you found the service professional and helpful. If there’s anything else we can assist you with, please feel free to get in touch.
Kind regards,
The Everflow team
Representative was polite and…
Representative was polite and informative. Resolved my query efficiently
13 avril 2026
Réponse : Everflow
Dear Stuart,
Thank you for taking the time to share your feedback.
We’re really pleased to hear that our representative was polite and informative, and that your query was resolved quickly and efficiently. If there’s anything else you need or we can help with in the future, please don’t hesitate to reach out.
Kind regards,
The Everflow team
The agent Dan was helpful and guided me…
The agent Dan was helpful and guided me as to what to on the account.
13 avril 2026
Réponse : Everflow
Dear Sofia,
Thank you for sharing your feedback. We’re really pleased to hear that Dan was helpful and able to guide you on what to do with your account. It’s great to know you felt supported throughout the process. If there’s anything else we can assist you with, please don’t hesitate to get in touch.
Kind regards,
The Everflow team
Swift response and very polite
13 avril 2026
Réponse : Everflow
Dear Tina,
Thank you for your feedback. We’re delighted to hear that you received a swift response and found our team to be very polite. If there’s anything else we can help with, please feel free to get in touch.
Kind regards,
The Everflow team
Wish I could give zero stars.....
If I could give zero stars then I would. Everflow sorted out a contract with BIFFA for our care home bins but BIFFA clearly couldn't do the job and we ended up with a pile of unsanitary bags rotting in the driveway for weeks. We could not get hold of anybody to fix this issue. When eventually we took matters into our own hands we now have the issue that Everflow seem unable to organise collection of the now smelly huge industrial bins. Again, we are an elderly care home, and infection control and safety are major issues and yet Everflow still just can't get their act together to sort this out. This has been going on for over 6 months now and still no resolution.
10 avril 2026
Avis spontané
Réponse : Everflow
Dear Josephine,
Sorry to read, that you experience has fallen short of what we aim to provide to our customers. We have passed your details onto our management team to review and make contact to find a resolution.
Kind regards,
The Everflow team
Lovely helpful lady
The lady was extremely helpful & very efficient. Nice to speak to someone too,not a machine. Very happy with the service.thank you.x
13 avril 2026
Réponse : Everflow
Dear Mrs Taylor,
Thank you so much for your lovely feedback!
We’re really pleased to hear that our team member was extremely helpful and efficient, and that you enjoyed speaking to a real person. It’s great to know you were so happy with the service. If you ever need anything else, we’re always here to help.
Kind regards,
The Everflow team
Very good service and easy to speak.
9 avril 2026
Réponse : Everflow
Dear Mr Dworczak,
Thank you for your feedback! We’re very pleased to hear that you received a great level of service and found us easy to speak to. If there’s anything else we can help with, please don’t hesitate to get in touch.
Kind regards,
The Everflow team
Great service
10 avril 2026
Réponse : Everflow
Dear Joanna,
Thank you for taking the time to share your feedback!
We’re pleased to hear that you were happy with the service you received. Should you need any further assistance, please don’t hesitate to get in touch our team will be happy to help.
Kind regards,
The Everflow team
Friendly and helpful
10 avril 2026
Réponse : Everflow
Dear Customer,
Thank you for your feedback! We’re really pleased to hear that you received great service. If there’s anything else we can help with, please don’t hesitate to get in touch.
Kind regards,
The Everflow team
Réponse : Everflow
Dear Sal,
Thank you for your feedback!
We’re pleased to hear that your query was resolved quickly and efficiently. Should you need any further assistance, please don’t hesitate to get in touch, we’ll be happy to help.
Kind regards,
The Everflow team
Andy was really helpful
Andy was really helpful, very polite and understanding. He resolved my issue and kept me informed throughout the call
10 avril 2026
Avis spontané
Réponse : Everflow
Dear Becky,
Thank you for taking the time to share your feedback!
We’re delighted to hear that Andy was really helpful, polite, and understanding, and that he was able to resolve your issue while keeping you informed throughout the call. Should you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
The Everflow team
Whenever I have telephoned the staff…
Whenever I have telephoned the staff have always been helpful and pleasant to deal with.
8 avril 2026
Réponse : Everflow
Dear Jo,
Thank you for your review!
We’re really happy to hear that whenever you’ve contacted us, our team has been helpful and pleasant to deal with. If you ever need any further assistance, please don’t hesitate to get in touch.
Kind regards,
The Everflow team
efficient knowledgeable and polite
10 avril 2026
Réponse : Everflow
Dear John,
Thank you for your feedback!
We’re pleased to hear that you found our team to be efficient, knowledgeable, and polite. Should you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
The Everflow team
Adella was fantastic
Adella was fantastic! They made my experience of connecting 16 accounts together easy.
Thank you!
10 avril 2026
Réponse : Everflow
Dear Customer,
Thank you for your fantastic feedback!
We’re delighted to hear that Adella made the process of connecting your accounts straightforward and easy. We’ll be sure to pass on your kind comments. If you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
The Everflow team
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